Job description

Liquorice is a dynamic, forward thinking and a world leading digital agency. We are seeking a Client Service Digital Senior Account Manager who will have the opportunity to work on our exciting, challenging and diverse globally recognised brands. Our developments are known to be award winning, pioneering and cutting edge. We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology.

Clients approach Liquorice when they need the best mix of technical expertise and solid marketing and design to help them achieve their objectives in their competitive market place.

1) Fastest internet. Dark Fiber: 100MB/sec BOOM 😉

2) We only work on BIG brands that impress your mates. You get to work on them.

3) Your choice of hardware (Mac, PC, Linux, screens yadda yadda)

4) High autonomy, with self-determinant, go-getter culture.

5) Cloud everything… Webhosting, Cloud email, Cloud files etc.

6) Only agency to win awards across all disciplines (your disciplines).

7) Four offices. We’re open to you moving around.

Job description

This position is a digital account management position in the company.

The ideal candidate will be responsible for managing various web/mobile/CRM based projects, accountable for client liaison, maintaining relationships with client on a client service level, campaign development and management.

Management of Client accounts and all facets of Client Service and of the delivery of Agency services in an efficient and effective manner.

Responsibilities:

• Administering all day-to-day activities.
• Establish and maintain a productive communication between the client and the agency.
• Ensure a smooth and timeous workflow of activities directed at the client.
• Coordinate and manage all agency services to the client.
• Write status reports for each account.
• Assist in the professional growth of the Account Managers and Account Executives.
• Work closely and provide support to the Account Director.
• Work with other departments to ascertain timetables, pursue estimate approval and follow the project through actual production and final presentation.
• Effective and accurate financial management of projects.
• Identify new opportunities within the client’s business by identifying opportunities to improve current practices, creative work and campaign performance.
• Develop campaign case studies. Maintain the integrity of the creative strategy and work throughout the campaign.

Requirements

• Min three to five years’ experience in a digital agency environment essential.
• Real passion for digital essential.
• Interpersonal Communication
• Time and People Management
• Must have a very strong understanding of the online environment
• Broad understanding of all communication disciplines – CRM, BTL, ATL.
• TTL and International experience beneficial
• Great attention to detail
• Excellent communication skills
• Excellent presentation skills
• Strong project management skills
• Proficient in Excel, Word, PowerPoint, Google Mail, Web and Visio
• Broad understanding of new technology and the application of it to the creative process. Ability to review campaign results and identify opportunities for improvement.
• Excellent creative understanding and ability to judge creative outputs
• Related tertiary qualifications preferable.
• Marketing or Communications degree preferable.

Posted on 12 Jan 15:38