Stellenbosch University
Maties Gymnasium
Gymnasium Manager: Tygerberg Campus
(Ref. MHF/138/0519)

Apply online at www.sun.ac.za/english/careers

Reporting to the General Manager, Maties Gymnasium- Stellenbosch, the incumbent will work as an individual in a team environment to drive the success of the Maties Gymnasium at the Tygerberg Campus and overall organisation. The incumbent will be expected to maintain a well-groomed, professional and business-like appearance at all times.

Duties:

General Management:

• Providing leadership and management support to the staff (x3, excluding Group Exercise Instructors) at Maties Gymnasium;
• Identifying shortcomings and providing training to staff to overcome these shortcomings, in line with the overall Maties Gymnasium training needs and requirements;
• Monitoring and implementing current management systems to assist all staff to function optimally in their current positions;
• Providing effective training to all staff to effectively deal with all customer queries, complaints and general conflict that might arise from time to time;
• Active involvement in the recruitment, interviewing and placement of all staff at the Maties Gymnasium;
• Ensuring that Standard Operating Procedures (SOP) are developed, established and implemented within the Gymnasium in conjunction with the General Manager;
• Implementing, managing and monitoring all financial and general administration systems;
• Proactively communicating all gymnasium and equipment related matters to all members when needed;
• Overseeing the general preventative and corrective maintenance of all gymnasium equipment as well as of the facility (premises);
• Ensuring that the gymnasium is clean and hygienic at all times (including the change rooms);
• Ensuring that the Gymnasium Standards document is completed on a monthly basis;
• Ensuring that the Remedial Action Plan (RAP) is implemented.

Sales Administration:

• Assisting the General Manager- Maties Gymnasium- Stellenbosch, in creating and establishing sales processes and procedures specific to the Maties Gymnasium Tygerberg Campus;
• Proactively assisting in all marketing activities of the Gymnasium;
• Managing and monitoring the successful implementation of all sales strategies;
• Ensuring daily contract administration of all new sales;
• Implementing strategies to retain members who intend to cancel their existing memberships;
• Identifying possible causes for cancellation of memberships and implementing strategies to overcome these causes (retention);
• Configuring daily, weekly and monthly statistical reports regarding sales, membership base and usage of the facility (including the aerobics classes).

Service:

• Ability to conduct and give full gym tours to all prospective members;
• Taking initiative in dealing with member queries and conflicts that may arise from time to time;
• Ensuring that all queries are dealt with in a timeous and efficient manner;
• Establishing positive relationships with all members, staff and suppliers.

Requirements:

• Relevant tertiary qualification;
• Five years’ experience in the sport/health/fitness industry, including experience with gym equipment, exercise benefits, physical and health assessments and the interpretation thereof;
• Excellent customer service and interpersonal skills;
• Effective conflict management skills and techniques;
• Proven ability to manage and lead a team;
• Excellent verbal and written communication skills;
• Good attention to detail;
• Valid drivers licence and own transport.

Recommendations:

• Five to seven years’ general work experience.

Closing date: 24 May 2019

Commencement of duties: 1 July 2019

Enquiries regarding the job content: Francois Kotze on 021 808 9133, or at

az.ca.nus@eztoksiocnarf

Enquiries regarding remuneration and benefits: Francois Kotze at

az.ca.nus@eztoksiocnarf

Enquiries regarding technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753

Maties Gymnasium reserves the right to extend the closing date if deemed appropriate and also not to make an appointment for this position. Applicants may be subjected to appropriate psychometric testing and other selection instruments.

Maties Gymnasium reserves the right not to make an appointment.

Your application, comprising of a comprehensive curriculum vitae, must reach the University before or on the closing date.

Apply online at www.sun.ac.za/english/careers

Should Maties Gymnasium not contact you within two weeks after the closing date, you should consider your application as unsuccessful.

Posted on 14 May 07:43