Do you regard yourself as someone who prepares and examines financial records. Ensure that financial records are accurate, paid properly and on time. Assess financial operations and work to help ensure that the business runs efficiently. Then this one is for you.

CANDIDATE MINIMUM REQUIREMENTS

Education:

· Grade 12 or equivalent

· Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:

· Previous experience in the same or similar position in a 4/5 star hotel

· Familiar with all duties and procedures in Front Office Department

· MS Office (Word, Excel and Email) is essential

· Opera and Micros experience is essential

· Third language is advantageous

Other:

· Reliable, responsible and dependable to fulfill obligations

· Attention to detail

· Willingness to lead, take charge and offer direction

· Ability to multitask

· Show initiative by taking control of task

· Excellent communication skills

· Friendly and service orientated

Tasks (include but not limited to):

· Check in and checkout of guests

· Ensure accurate billing

· Room guests

· Post all daily room and outstanding charges

· To balance all totals for cash and credit cards

· Receive, store, and deliver luggage and mail

· Perform office duties on a temporary basis when needed

· Pick up and deliver items, or run errands for guests ensuring excellent guest relation services

· Foreign exchange

· Switchboard duties

· Relay and Route written messages

· Answer all incoming calls

· Running End of Day Opera and Micros

· The Discovery and correction of Front Office and F/B Accounting errors

· Creation of accounting and Management Reports (DBS)

· Balance all departments

· Verify no-show reservations

· Prepare reports and distribute reports

· Conduct floor checks

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to consultant@careercustodians.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days – please consider your application unsuccessful**

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