We offer

The one-year program is a combination of class room-based learning, practical on-the job experience and supported by coaching and mentoring. The learning modules include; Princi-ples of Marketing, Marketing Positioning, Customer Management, Communication, Customer Service Skills, Mathematical literacy and working within a Customer Service environment. The successful candidates will be based within a world class environment in Cape Town and will have the opportunity to apply a Market driven, operational focussed and Customer centric mindset in our day to day business. 
 

Key responsibilities

The learners will fulfil key job responsibilities in the areas of Customer Experience and Oper-ations interacting with key internal and external stakeholders of the business. The responsi-bilities will be critical to the successful running of the department and as such an accelerated and practical work experience is guaranteed.
 
We are looking for

• Minimum Grade 12 with additional qualifications advantageous 
• Strong computer literacy 
• Mathematical literacy 
• Strong written and verbal communication skills 
• A customer centric mindset
• An ability to learn quickly
• Good personal time management 
• An ability to work in a collaborative team environment 
• A positive attitude 
• Resilience and commitment to the 12-month program 
• Applicants from the Previously disadvantaged Employment Equity groups and persons living with Disabilities 

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Posted on 08 Aug 15:24