Our Client requires your Technical Client Services experience in order to engage productively with their customer base. Identifying new areas of improvement, advising, trouble shooting and and forecasting of their printing system. Fantastic opportunity to grow your skills in this technology sphere dealing with manufacturers and retailers globally.

REQUIREMENTS:

Matric and relevant qualification / experience

Strong technical background

Experience within the print / digital technology sector will be advantageous

Hands on and customer service orientated

Commercial mindset

Ability to deal with people on all levels

Troubleshooting and able to identify areas to market products

DUTIES:

Reporting to the Commercial Director, rolling out the various technical components within the Groups customers

Writing of reports of client budgeting and forecasting

Servicing of customers, identifying and addressing any shortcomings and areas for improvement

Identify new technology opportunities

Growing the company solutions offering to the market

Involvement with technical products for both apparel, retail and commercial

Liaising with clients on new product development

Dealing with small and larger remote teams of different cultures and different countries 

Liaison and troubleshooting of in-plant installations which are primarily digital in nature

Planning of stock requirement or moving of stock between various countries

Travel to international branches where assistance is required

Salary:    Dependent on experience

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