A concern within the construction industry is seeking a dedicated and hard working Telesales and Receptionist with a sales and marketing background to join their team.

Open position : Telesales & Reception

Location : Port Elizabeth

Type : Fixed Term Contract

Salary : Market related

Job requirements :

• Previous experience in telesales, receptionist and customer relations
• Thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)
• Proven track record of and commitment to excellence in customer care
• Experience in the construction material supply industry will be beneficial
• Excellent knowledge of the Port Elizabeth Construction Market
• Understanding of broad range of quarry and construction materials
• Valid drivers license
• Fluent in English, Afrikaans and Xhosa would be a great advantage

Duties include :

• Telephone answering
• Taking of customers orders
• Assisting customers at the office, and ensuring that they are assisted promptly and advised correctly
• Work to maintain and build relationships with existing client base
• Handle customer complaints promptly
• Communicate customer needs and additional requirements with Quarry Managers
• Provide recommendations to management for the development of products and the maximization of profits
• Various other admin duties