Online Credit Services Manager
- Ad Placed : 21 May 2020 06:00:17 Affiliate ad
- Remuneration : PER MONTH
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry :
- Professions
Other Professions - Region : Western Cape
- Company : Time Personnel
Our Client based in Stellenbosch requires an all-rounder to work in their progressive credit environment as part of their Executive team. The role is largely focused on marketing, operations and people management and we require your excellent understanding of finance, information technology and data analytics is also required.
REQUIREMENTS
8-15 years work experience, ideally in an online environment
Experience in credit preferable but not required
Strong financial acumen dealing with financial and statistical calculations
The ideal candidate must combine the variety of skills applicable to the industry
DUTIES
Operational and marketing:
- Managing the growing client services team alongside the incumbent operations manager
- Improving training and performance monitoring processes
- Measure and enhance customer service
- Improving fraud detection
- Managing early and late-stage collections
- Overseeing rollout of marketing plan
- Introducing new marketing and client acquisition initiatives
Financial:
- Assisting with budgeting and cashflow management
- Assisting with external fundraising
- Product- and business development
- Implementing pipeline product changes and operational innovations
- Identifying new growth channels
General duties:
- Regulatory compliance with National Credit Act
- Working close with IT and analytics teams
- Serve as member of executive team and assist in determination of company strategy
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