One of the largest financial service providers is seeking a Short Term Commercial Insurance Underwriter to join their team.

Open position : Short Term Commercial Insurance Underwriter
Location : Port Elizabeth
Salary : Market related
Type : Permanent position
  EDUCATION, EXPERIENCE AND KNOWLEDGE REQUIRED: • Grade 12 (Matric) qualification is essential
• Full Qualification recognized by the FSCA is essential
• RE5 Examination certificate is essential
• RE1 Examination certificate will be advantageous
• Short term insurance knowledge essential
• Be fully bilingual (English & Afrikaans) is essential
• In-depth knowledge of insurance coverages and the ability to communicate this clearly to clients and insurers
• At least 3 years’ experience in Commercial Lines Underwriting is essential
• Class of Business: Short Term Personal Lines (where applicable)
• Class of Business: Short Term Commercial Lines (where applicable)
• A proven track record of Continuous Professional Development accrued in previous years (where applicable)
• Certificates recording Product Specific Training completed through various service providers
• Computer skills and knowledge (especially of Word, Excel, Outlook, Internet) and knowledge of operation of standard office equipment
• Knowledge of clerical and administrative procedures and systems, such as filing and proper record keeping
• Knowledge of principles and practices of basic office/administrative management
  Daily servicing of clients:
• Addressing various coverage issues
• Contract analysis
• Exposure analysis
• All endorsement activity
• Routine coverage questions
• Problem solving
• Account renewal control in combination with the marketing staff
• Checking and binding policies
  General Client Management
• Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
• Provide consistent, accurate, timely and pertinent communication to clients through “constant touch”, phone calls, e-mails etc.
• Respond to client inquiries/issues within the established timelines
• Resolve/assist with any service or claims queries
• Assist the marketing staff in the compilation of insurance portfolios for clients
• Assist clients in making appropriate coverage changes; make each contact a marketing opportunity
• Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly
• Assist clients by helping to devise means to mitigate risks e.g. additional security measures
• Update Growth Charts after the completion of all/any financial transactions
• Follow up on survey requirements
• Manage their diary
• Respond to clients’ needs by producing certificates, policies and other related items accurately and on time
• Monitor and review client satisfaction
• Maintain up to date records of communication with clients
  Renewal
• On receipt of the monthly renewal list from their Team Leader, assist the Account Executive to market, negotiate, prepare and analyze alternative renewal options
• Where applicable, on receipt of complete renewal instructions from the Account Executive proceed with the renewal process
• Where the Account Executive indicates they do not require involvement, undertake the renewal procedure according to company standards and requirements
• Develop written and electronic renewal material as appropriate
• Input required information as necessary
• All other reasonable duties that might be assigned from time to time.
  Should you meet the above requirements please email your CV to dee.applications@kingrec.co.za
  Please add “Short Term Commercial Insurance Underwriter” in the title of your email.
  No reply after 2 weeks indicates that you have been unsuccessful