Description:

An IT services company based in East London requires the services of a Junior System Operator to perform schedule computer and system related tasks including:

– perform sequence of IT operations and commands, by studying a production schedule, to ensure the successful outcome

– perform defined tasks per documented instructions/processes

– prepare equipment for operations by accessing software in computer, and where possible resolves issues and/or exceptions and reports to the appropriate supervisor.

Qualification / Knowledge:

•Matric

•Minimum 1 years’ IT working experience with contactable references

•Effective communication and written skills

•Computer literacy (Windows, Microsoft Excel, Word, and Outlook email)

•Knowledge, experience in following systems/platforms would be an advantage: Linux; A+ and N+

Responsibilities:

– To execute the instructions, as specified and shared from the Senior Systems and Database Administrator.

– Answering and Providing after hours telephonic, technical and user support

– Monitor, Execute, Check and document Daily procedures.

– Monitor, Test and Inspect ICT equipment.

– Monitor Daily email notifications and complete Daily Checklists.

– Escalate and Log Risks and Issues as they occur.

– Printing of reports & Statements

– Alternate to work in Shifts between the hours of 16h00 – 07h00