Job description

Are you interested in working for a company that is transforming digital marketing with big data and business intelligence? What about working for a company whose cutting edge technology and infrastructure support more transactions on any given day than Amazon, and second only to Google.

Do you like working with and for exceptional performers so you feel challenged to elevate your game every day to learn and advance professionally? Do you want to work with the world’s best known and beloved brands? Do you enjoy working hard and playing harder with great clients and global team members in a fun, casual environment? Then you’ll want to learn more about CJ Affiliate by Conversant. 

And, you’ll be pleased to know that CJ Affiliate is looking for an account manager to join its client development team in South Africa.

The role of an account manager is to be the day-to-day contact for a portfolio of clients – including both advertisers and publishers. The account manager is tasked with using industry insight to create and deliver operational and strategic initiatives to grow the accounts and to deliver on CJ’s promise of offering excellent account management. You will be analysing assigned clients to determine each of their growth opportunities, track and report the impact of development objectives and growth KPIs of key accounts.

Key performance indicators

• Has some knowledge of affiliate marketing
• Understands KPIs in other online channels
• Can articulate the value of CJ in the consumer decision journey
• Can position CJ against indirect competitive solutions to secure non-traditional affiliate budget
• Brings insights and knowledge levels to client discussions that indicate superior strategic insight and expertise
• Plays a key role in training staff and developing best practices within the office
• Structures the team and plans account time according to financial and commercial advantages
• Leverages the BCG Portfolio Matrix to categorise accounts
• Apportions AM time according to revenue opportunities
• Looks for opportunities to convert borderline accounts into Stars or Cows
• Communicates authoritatively and persuasively
• Speaks with confidence and conviction when leading teams and communicating with clients
• Delivers direction that is detailed, accurate, thoughtful and strategic and rolls ups sleeves/digs in to ensure all results are met
• Ensures communication from senior management is continuously and effectively conveyed so teams are clear on CJ’s direction and priorities

Builds healthy portfolio relationships

• Has regular client meetings and develops relationships with management above day-to-day contacts
• Understands client goals and ensures goals are met
• Ensures that QBRs convey results that champion affiliate marketing and its impact on a client’s overall success

Builds long-term value for CJ

• Negotiates win-win agreements that maximise value to CJ
• Staffs intelligently to manage costs according to capacity planning
• Advises AMs on how to work with advertisers to exploit CJ’s full network of publishers to deliver greater value

Leads by example

• Has a positive attitude, respects others, a team player, helps others, builds positive working relationships up, down, and across the organisation
• Is proactive and pursues goals with commitment and takes initiatives eagerly, taking ownership for success and failures

Follows through on commitments and responsibilities

• Exhibits openness to new ideas, programmes, systems and/or structure and can change his/her style to work best with others
• Seeks out/uses knowable information/resources to make sound decisions that represent ‘good judgment’ and are in best interest of the company
• Does what is right and best for the business and is viewed ethical, honest and trustworthy

Company Description

CJ Affiliate by Conversant (formerly Commission Junction) is the leading global affiliate marketing network, specialising in pay-for-performance programs that drive results for businesses around the world. The CJ Network helps to reach and connect with millions of online consumers every day by facilitating productive partnerships between advertisers and publishers. Drive more sales and expand your reach – experience the Network Effect with CJ.

Requirements

Key attributes

• Prior experience in a digital marketing role – ideally in the affiliate/online or e-commerce industry
• Expertise in and knowledge of, online marketing beyond the world of affiliates
• A sense of urgency for achieving goals
• Thrives on working on multiple projects simultaneously
• Can generate ideas to solve problems creatively
• Builds strong relationships at a senior level to influence client contacts
• Excellent presentation and written skills
• High level of commercial awareness
• Excellent negotiation skills
• Positive outlook and proven ability to handle pressure
• Building strong relationships at a senior level to influence client contacts
• Excellent presentation and written skills
• Can generate ideas to solve problems creatively
• Fluent in written and spoken English
• Positive outlook and proven ability to handle pressure
• High level of commercial awareness

Technical expertise

• Can demonstrate technical know-how
• Have a keen interest in all things online
• Can use MS Office effectively – especially data manipulation in MS Excel to an advanced level
• Able to create engaging, data-rich PowerPoint presentations
• Knowledge of HTML

Posted on 28 May 11:35