Job description

The position exists in order to provide administrative, logistical, marketing and sales support to the IT Service Management and Open Source Business Unit Manager (BUM) for the ultimate successful running operations of the product portfolio.

• Cross checking / comparing public scheduled course dates to Master Schedule on a monthly and weekly basis.
• Attend Weekly scheduling meetings in BUM’s absence
• Cross checking / comparing public scheduled and offsite scheduled dates of Master Schedule to what reflects on company internal database
• Cross checking / comparing website schedule as it reflects on sales schedules, this includes checking the course durations, course outline links and course exam code changes
• Creating and maintaining detailed and professional looking course outlines from content or references
• Uploading new or updated course outlines onto the company website as well as the internal platforms and sharepoint sites
• Creating and maintaining IT Service Management and Open Source specialist certification documents across all servers for the use by the sales team and for implementation on company website
• Compiling Business Unit reports
• Formulating proposals to support sales or vendor opportunities
• Management of remote instructor led training solutions within or outside the borders of South Africa, but not limited to courseware tracking and delivery, bookings of flights & accommodation and visa applications
• Creative assistance in the creation of marketing paraphernalia for sales generation. This includes, but is not limited to the creation of marketing templates for course promotions
• Creative assistance in the creation of marketing paraphernalia for vendor strategies
• Maintaining and the implementing changes as given to you by the BUM on sales paraphernalia used to increase sales revenue
• Creating and maintaining a document listing all IT Service Management and Open Source course and exams codes and pricing for easy reference by the sales team and exam departments
• Market intelligence: Sourcing industry relevant information
• Having an understanding of the IT Service Management and Open Source course structure and certification path options
• Booking training on the relevant vendor Learning Management System
• Booking of IT Service Management exams as they pertain to classroom based and offsite exams
• Liaise with the relevant stakeholders in our Pretoria and Cape Town Branch for resources to be provisioned for IT Service Management exams
• Taking messages for the BUM in the event that he is out of the office or not available
• Updating and maintaining all relevant contact details pertaining to the IT Service Management and Open Source Business Unit on company CRM system
• Maintaining a six-month schedule forecast on the internal system
• Liaising with vendors or suppliers.
• Providing Project Coordination and Project Management assistance on both offsite Internship programmes, reaching out to both instructors and client
• Reporting on the progress of students taking part in the internship programme with the assistance of the instructor/s conducting the training
• Maintain the integrity of the Business Unit in the absence of the BUM

Please note: the advert can be expired at any time.

Company Description

Torque IT, part of the Adcorp Group of Companies, is well placed to facilitate the development of core skills and expertise, as required by the ICT sector both locally and abroad. Torque IT, through Adcorp Holdings maintains a Level 1 BBBEE rating.

Torque IT only make use of vendor authorized course material, certified instructors, and lab facilities that exceed the international specifications as mandated by each vendor.  Our training facilities are state-of-the-art and we are recognized for our commitment to providing the highest levels of quality and Customer service.

Requirements

Education, Training and Experience Required:

• Grade 12 or Higher
• Basic Project management skills
• Business writing skills
• Sales or sales support skills
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Fluent in English
• Marketing, PR or Communications qualification is preferable

 Must be able to demonstrate:

• Ability to communicate clearly and effectively at all levels
• Ability to handle pressure
• Organisation and time management skills
• Punctuality
• Enthusiasm
• Creativity
• Leadership qualities

 Knowledge, Skill and Abilities:

• Excellent interpersonal skills
• Excellent communication skills (verbal and written)
• Excellent creative marketing skill (creation of flyers, mail shots, web site etc)
• Attention to detail
• Ability to be proactive and self sufficient
• Must be self-motivated

Posted on 22 Nov 15:32