Remuneration: | R9000 – R12000 per month Cost to company |
Location: | Cape Town, Camps Bay |
Job level: | Mid |
Type: | Contract |
Company: | Career Custodians |
Job description
An eclectic accommodation collection in the vibrant neighbourhood of Camps Bay is looking for a passionate duty manager to support as an established team. Let us know if you have what it takes.
Candidate minimum requirements:
Education:
- High school graduate with hospitality experience/hospitality qualification
- Must speak, read, write, and understand English at a professional level
- Computer literate (Windows Office – Excel, Word and Outlook)
- Working knowledge of Opera.
- General knowledge of HR and the labour law.
Work experience:
- Previous front office management experience essential.
- Familiar with all duties and procedures in front office/reservations department
- MS Office (Word, Excel and email) is essential
- Opera experience is essential
Other:
- Must have a SA ID
- Must have a valid driver’s licence and own transport
- Reliable, responsible and dependable to fulfil obligations
- Attention to detail
- Willingness to lead, take charge and offer direction
- Ability to multitask
- Show initiative by taking control of task
- Excellent communication skills
- Friendly and service orientated
Tasks (include but not limited to):
- Ensure smooth operation of the reception area
- Ensure guests are greeted, checked in and allocated apartments/rooms promptly and courteously
- To ensure reservations are taken correctly and courteously
- Ensure credit control procedures are strictly adhered to
- To ensure guest accounts is kept up to date
- Ensure effective and speedy check out facilities
- Ensure collection and delivery of luggage to apartments/rooms are done efficiently
- To ensure that the reception area is correctly managed
- Ensure that the switchboard is efficiently and effectively managed
- Must be willing to work hospitality shifts (weekends and public holidays), hospitality hours and overtime when requested
- Carrying out any other duties as may be reasonably required by management
- Ensure that guest house rooms/apartments are serviced and maintained to the standards
- Make sure all front of house areas is clean and tidy at all times
- Ensure the back of house is clean and free of clutter
- Ensure the smooth operation of housekeeping daily
- Daily spot checks of apartments and rooms to ensure standards
- Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping
- Reporting and follow up of all maintenance issues pending or outstanding
- Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.
- Be familiar with the health and safety measure of the property
- To ensure regular on-the-job training is training place in your departments
- Ensure dress code of staff is up to standard
- Holding regular performance appraisals with senior staff, identifying areas for development and training needs
- Be readily available to deal with problems and complaints
- To circulate regularly throughout front of house areas. Maintaining high profile with guests and staff
- Ensure accurate and timeous submission of all reports and administrative work
- Prepare and submit annual budgetary information and updates as required by financial manager
- To ensure effective liaison between reservations and front office and other departments (e.g. Housekeeping)
- Act as a duty manager when required
- To attend all management meetings as required
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
moc.snaidotsucreerac@tnatlusnoc
**Please note that only successful candidates will be contacted. Should you not hear from us within five days – please consider your application unsuccessful**
To browse all our vacancies, please log on to our website – www.careercustodians.com
Requirements
- Client relations
- Communication
- Filing
Posted on 07 Dec 11:03
Career Custodians
Career Custodians is a recruitment and talent management agency, specializing in the wellness, hospitality and tourism industry.
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