An innovative specialist in cross-border financial services in the Overberg seeks a Junior Desktop Support Intern to join their team. The successful incumbent will provide assistance to end-users in a timely and accurate fashion. This includes installing, configuring, diagnosing (troubleshooting problem areas), repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.
Duties:

• Maintain helpdesk – first point of call when employees need IT assistance (hardware / software).
• Maintain log of completion of assigned queries.
• Manage IT support documentation and records.
• Report daily, weekly, monthly on IT unresolved issues, threats and planned activities.
• Conduct and report on failure analyses.
• PC set up with required IT systems and applications for new and current staff.
• Implement timeous software updates.
• Assist in IT training support for users (Induction as well as on-going).
• Ensure systems such as Google Suite, VIP, access control systems, machinery operations are efficient.
• Maintain current individual equipment logs and conduct regular audits (at least annually).
• Check equipment according to individual equipment log for departing employees.
• Maintain asset registers.

Compliance:

• Comply with all company standard operating procedures (SOPs), policies, guidelines and procedures.
• Comply with regulatory rules including but not limited to FSB, FAIS and SARB (where relevant & applicable).

Requirements:

• Grade 12 / Equivalent required
• Minimum one to two years’ working experience in a similar field / or a relevant information technology degree/ diploma / certificate required.
• Ability to cope well under pressure and remain calm in dynamic situations is crucial.
• Ability to prioritise and focus on multiple tasks in order to achieve positive outcomes is crucial.
• Demonstrated ability to work independently and as part of a team.
• Customer-service orientation a ‘can-do’ attitude and results-driven.
• Strong communication skills including the ability to apply well developed analysis to solve complex problems and/or deliver innovative solutions.
• Demonstrated ability to distil complex issues into succinct and easily understood language that convey key messages successfully at all levels of the organisation.
• Proven ability to build a rapport with stakeholders at all levels across the business.

Attributes:

• Ability to manage relationships.
• Ability to plan and organise.
• Sense of urgency.
• Action orientated.
• Decision making skills.
• Resilience.
• System Knowledge.
• Product Knowledge.
• Be adaptable.
• Be co-operative and be able to work in a team.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to

target=”_blank: “moc.nifatad@esereht

and mention the reference numbers of the jobs.

Posted on 02 Aug 16:01

Job description

Ninety9cents is a full-service, integrated advertising agency located in Cape Town, and is one of South Africa’s largest independently owned agencies. Led by founder and Managing Director Andrew Brand, the agency’s extensive client base includes leading brands such as Shoprite/Checkers, Ackermans, PUMA, Spur Group, Capitec and Distell, to name but a few.

Requirements

We are looking for a passionate individual to manage one of our top retail accounts.

In addition, we want someone who takes the initiative and enjoys a challenge.

Duties include, but are not limited to:

• Develop and maintain strong relationships with the client through excellent work quality and professional conduct
• Manage a portfolio of numerous campaigns from concept through to final rollout TTL
• Work alongside your digital client service team to ensure all campaigns are fully integrated from ATL onto all digital platforms
• Compile detailed/informative briefs for creative and strategic departments
• Schedule and arrange client meetings with all relevant parties, including the management of related logistics
• Ensure that you and the team are well prepared for client meetings
• Produce accurate and timely contact reports after each client meeting
• Support your Account Director by drafting effective and timely job briefs and amendments
• Liaise with colleagues in Traffic, Creative team, DTP and other departments to ensure a job is actioned
• Act as supporting point of contact for clients in the absence of other team members
• Brief in, check and ensure understanding of cost estimates before presenting to client
• Monitor and follow up on all outstanding cost estimates with clients
• Ensure that cost estimates are approved upfront and billed timeously
• Manage and compile accurate and detailed weekly status reports for internal and external status meetings

Requirements:

• Diploma/degree in marketing/advertising and/or communications
• Three+ years’ relevant experience in a similar position
• Strong admin skills
• Enthusiastic/confident/professional/diplomatic
• Team player with initiative and excellent interpersonal skills
• Ability to work under pressure, meet tight deadlines and handle diverse activities
• Reliable, organised with strong attention to detail
• Have a solutions-driven attitude
• Passion for client delivery and service
• Accountable with good follow through
• Hard-working and proactive
• Exceptional time management skills
• Valid driver’s license and own transport

 Technical skills/knowledge: 

• MS Office (MS Word/Excel/PowerPoint)
• CHASE – advantageous

Personal attributes:

• Able to multitask
• Detail orientated
• Highly organised and must have good time management

Posted on 02 Aug 15:32