Job description

Human Capital Business Partner (HCBP)

Eastern Cape, East London, and Garden Route

Our Operations team is looking for a trustworthy, innovative and passionate Business Partner who is client-centric and who has the ability to align with the company vision while challenging, motivating, and developing self and stakeholders in order to attract, train, care for, retain and inspire better people.

Our ideal candidate will be self-motivated and zealous about performance and will have the high energy levels required for this fast-paced, exciting and dynamic retail environment.

The HCBP will be based in Port Elizabeth.

Purpose

The main purpose of this role is to collaborate with Area Operations Leaders, Store Leaders and Teams in order to execute holistic HR solutions that empower the stakeholders to achieve its strategic objectives.

Role Responsibilities:

• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service as well as that guides and directs best practice of continuous learning, improvement and cohesiveness.
• Create and execute Human Resource operational plan and solutions to ensure that all HR services are delivered within agreed upon timelines, set standards.
• Build and maintain effective business relationships with all key stakeholders by initiating and maintaining regular interactions and acting as a trusted advisor.
• Partnering with Area Operational Leaders, Store Leaders and Teams to effectively implement innovative HR Solutions and ensure the achievement of goals in line with the Company strategy
• Keep abreast of trends, legislation aimed at managing organisational change, engaging employees, increase organisational effectiveness and best practices within the HR industry to optimize service delivery.
• Act as a change agent by providing support to implement changes within the business.
• Collaborate with the Leaders and Teams to influence the execution of Employment Equity plans and monitor the progress of the plan through talent management and recruitment practices.
• Implementing and enforcing policies and procedures  
•  Implement sound employee and industrial relations practices and support the resolution of employee relations matters.
• Workforce planning and capacity building
• Talent Management including recruitment, selection, performance management and succession planning
• Actively enabling and ensuring a learning and development culture
• Effectively and accurately perform and control HR administrative functions as well as adhere to payroll and employee benefits processes in line with agreed quality standards and timelines.
• Support and participate in the execution of HR projects and interventions
• Partner with HCBP’s in initiating and improving the effective delivery of HR solutions, while integrating and sharing best practices.
• Assess HC service delivery by maintaining regular interactions with business stakeholders.

Requirements

Experience and Qualifications

• Minimum four years’ Human Resources experience (Retail experience advantageous)
• Matric with a relevant tertiary qualification in Human Resource Management / Industrial Psychology
• A valid driver’s license
• Microsoft Office proficiency

Competencies Required

• Client-centric and focused on customer service and diversity
• Self-Awareness and Insight
• An excellent communicator and the ability to engage with business and stakeholders
• An effective team player
• Results & solution focused
• Ability to make sound decisions
• Resilient and tenacious in a fast-paced and ever-changing environment
• Ability to prioritize, manage your time, maintain high levels of drive and initiative while under pressure
• Methodical, detail-orientated & accurate
• Ability to manage and resolve problems and conflict
• Proactive, innovative, passionate, committed, self-motivated, driven and trustworthy
• Emotional Intelligence
• Business Acumen
• Change adaptability
• Planning, Organising and controlling

Posted on 29 Jan 11:50