Client Services Consultant in Western Cape | Other Administration/PA/Secretary | Job Mail | 4129499
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Client Services Consultant Leading Financial Institution based in V&A Waterfront is seeking the skills and experience of a Client Services Consultant to answer calls and dealing with internal and external relations effectively according to company processes and values. Minimum Requirements Essential Qualifications: NQF Level – Matric / Grade 12 / National Senior Certificate Advanced Diplomas / National 1st Degrees At least 6 months’ work experience in a Unit Trust environment Experience in: capturing data, working with a group and individually, completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing) Must have an eye for detail Able to manage conflict situations Building and maintaining effective relationships with diverse internal and external stakeholders Able to interact with diverse people and with external clients Computer literate (Microsoft Office) Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Banking knowledge and procedures Governance, Risk and Controls Managing customer expectations Working in a fast-paced and changing environment Excellent communication skills Duties Adhere to the daily schedule to ensure that targets are met by following the work plan Follow the organization’s processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations Escalate all unresolved queries to management by logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive to the achievement of transformation goals by participating in the Financial Institution’s Culture building initiatives (e.g. staff surveys etc.) Participate and support corporate social responsibility initiatives for the achievement of key business strategies Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms Understand and embrace the vision and demonstrate the values through interaction with team and stakeholders Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team Understand the nature of the client’s query by reiterating the key points raised by the client Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders. Should you meet the minimum requirements, please send your CV to gerhardv@transman.co.za
Our client is looking for manger with initiative and âÂÂownership mentalityâ with the relevant skills, experience and knowledge that goes with running a Merino Sheep Farm. Ideally this position would suit an entry level candidate that can manage the entire farm for our client and looking to further his career Minimum requirements: Reference Job: 224 Diploma/Degree in Livestock Previous livestock (sheep) management experience essential Strong people management skills Excellent communication and interpersonal skills in English and Afrikaans – Xhosa an advantage Valid driver’s license Mechanically minded advantageous Only candidates who meet these requirements may be contacted To apply for this exciting opportunity please email your CV in word format to susan@dynamictalent.co.za or upload it directly via our website www.dynamictalent.co.za
Pretoria, Wednesday 22 November 2017 – Taxpayers have three days left before tax season closes at midnight on Friday, 24 November for non-provisional taxpayers.
Provisional taxpayers have until 31 January 2018 if they file via SARS eFiling.
Taxpayers can file at their nearest branch during normal office hours until this Friday, 24 November at 4pm or file electronically via eFiling, in which case, taxpayers have until midnight.
SARS branches will not be operating on Saturdays after 24 November.
While late submissions will be accepted and processed, these may attract penalties which range between R250 and R16 000.
Taxpayers can request a Statement of Account via SARS eFiling or at a SARS branch to see if they have any penalties owing to SARS for outstanding returns or owe any other amounts.
SARS would like to remind taxpayers of the importance of having the correct supporting documentation when they visit a SARS branch or for reference purposes when filing via SARS eFiling. These are amongst the most important documents to have available:
Proof of income such as:
IRP5/IT3(a) from your employer or pension fund
Tax certificates for investment income IT3(b)
Tax Free Investments certificate(s) IT3(s)
Financial statements (e.g. for business income), etc.
Proof of deductions such as:
Medical aid contribution certificates and receipts
Completed confirmation of diagnosis of disability form (ITR-DD) if you want to claim any disability expenses
Retirement annuity contribution certificates
Information relating to foreign tax credits withheld
Travel logbook (if you receive a travel allowance or use a company car), etc.
Proof of identity: ID, passport or driving licence if you visit a branch to submit your return.
There are three days to go – do it now!
Taxpayers can also call the SARS Contact Centre on 0800 00 7277 or visit the SARS website www.sars.gov.za for more information.
Cape Town – Former Proteas all-rounder and current Zimbabwean batting coach Lance Klusener is not the biggest fan of the idea of four-day Test cricket.
Klusener will be looking on as Zimbabwe and South Africa make history on Boxing Day this year when they do battle in the first ever four-day Test.
The match, which will be played at St. Georges Park in Port Elizabeth, will also be a day/night Test.
Klusener, who has been working with Zimbabwe since June last year, understands perfectly why the ICC has opted to trial four-day Test cricket and he is delighted that it has given Zimbabwe the opportunity to take on the Proteas, but he is still not sold on whether or not the game’s heavyweights should embrace the new format when playing against each other.
“It’s interesting,” he said, speaking to Sport24 on Wednesday.
“I’m not so sure. I’m still a traditional, five-day kind of guy.
“Whether it will work for lesser opposition and the smaller sides when they play against the bigger sides, who knows?
“It might be a good start. For us, we are delighted that we get to test ourselves against the (Kagiso) Rabadas of the world.
“If you ask me if I am a fan of four-day cricket … probably not. But if it gives us the opportunity to play against the bigger nations in world cricket more regularly, then that’s great.”
Klusener did not feel that playing under lights would necessarily give his side the edge.
“We haven’t had the experience of playing with a pink ball under lights yet, while South Africa have,” he said.
“It’s just a big chance for us and we’re really excited about it. We’re no longer scared to play against the big teams.”
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In 1999, Joburg-born Claire McFarlane was a 21-year-old working part-time in a bar to fund her entry into L’Ecole des Beaux Arts, where she hoped to study fine art.
One night, she left her workplace at 3am to take a taxi home – which was nothing out of the ordinary. Sadly, she never made it to the taxi. The man who grabbed and violently attacked her made sure of that.
“I knew what was going to happen. Stealing my bag wasn’t his intention,” McFarlane recalls. “I fought hard to get away, but it didn’t help, because the attack became more violent.”
Then, she remembered a self-defence course she’d attended at high school in Australia. A rape survivor had suggested other ways to escape a dangerous situation.
“I started talking to him instead. I lied: I told him I was terminally ill and I was dying. Not only did it change the dynamic… I think that’s what ultimately saved my life.”
Fast forward to 2014, and McFarlane finally shared the story of her brutal rape in a newspaper article. When she did, she realised she could have a positive impact on the lives of other survivors.
Rape isn’t often discussed, because it tends to make people feel uncomfortable. But the fact is, more and more women are travelling alone – and some of them are runners. It’s important they know how to stay safe, and where to go for help and what their rights are if something bad does happen.
Due to the severity of her injuries, McFarlane had to stay in Paris for a further three months, her dream of studying fine art shattered in the aftermath of her harrowing ordeal.
In an attempt to piece her life back together, she returned home to Australia, and filled every waking moment with something to do. She convinced herself everything was okay.
But in 2009 the past came back to haunt her. Her attacker had reoffended and a DNA match had been found. McFarlane was living in Europe at the time and was called upon to return to Paris and identify him in a police line-up.
Standing face-to-face with the man, she remembered him so clearly – and realised she hadn’t healed at all.
“France’s legal system isn’t the same as South Africa’s,” McFarlane explains. “The victim is a civil party in criminal proceedings, as opposed to a witness for the state. That means you have to find your own lawyer; and if you’re a foreigner, you have to pay for the lawyer.”
McFarlane’s legal battle cost her AU$50 000 (around R530 000) and was a long, drawn-out process. Her case dragged painfully through the French justice system for six years, culminating 16 years after the attack itself. And in the end, her attacker only served three and a half years of his sentence.
Sadly, she is now to afraid to return to the city where she came of age, where the artist in her blossomed.
Healing
During the legal process, McFarlane used running as a restorative and empowering tool – in particular, she found running on the beach a positive experience. And as she grew physically stronger, she felt safer.
She also felt strong enough to share her story. “I wanted people to know what had happened to me in France, and how the justice system works there. The expectation is that France is a forward-thinking country, and that therefore, victims are treated well; but in my case, that couldn’t have been further from the truth.”
McFarlane’s story ran in an Australian newspaper in 2014, and then spread to Africa, the UK and the US. It gave other survivors the courage to break the silence. They reached out to her, eager to share their own stories of sexual violence, whether through rape, assault or child abuse.
McFarlane noticed that some of the taboos and shame that surround rape had shifted – and perhaps, she thought, these survivors would now be more likely to follow through with the criminal process. Inspired, she wondered how she might keep the conversation going.
“Sexual violence and rape is a subject that’s difficult both to talk about and to listen to; but it’s a huge, silent epidemic that affects one in four women, and one in six men. Just talking about it wasn’t going to work. I had to find another way…”
McFarlane thought about the role beach running had played in her own healing, and how she could use it as an example to others that there is life after trauma. In addition, sport has a way of uniting people – so why not use it to bring women together to talk about their experiences?
As part of her initiative, Footsteps to Inspire, McFarlane aims to run 16km of beach in every coastal country of the world, in support of rape survivors: that’s 3 500km, 230-plus beaches, barefoot where possible, in under four years. She will be the first person – and woman – to do it.
McFarlane began her journey in South Africa on 18 July 2016, and has so far run on 30 beaches in 29 countries, including New Zealand, India, Japan, Scotland Namibia and Kenya. She’s planning a symbolic end to her journey, in France, on 18 July 2020.
“I got food poisoning the night before I was supposed to run in Taiwan and I thought it would be the hardest of the bunch,” she recalls. “It was a surfer beach – if you can imagine a Chinese surf town! The sand was beautiful, warm, soft and black, and I was running with lovely people. And I ran 16km, as if charged with all the energy in the world.
“I’m a real example that it’s possible to run in remote areas alone, but safety is key. I make sure I know people on the ground, and ask questions about where is safe, and where isn’t – there are some places where you just can’t run alone,in which case I ask the locals to accompany me.”
A learning curve
Besides running in each country she visits and sharing her story with survivors, McFarlane connects with NGOs, services and community groups.
She aims to help governments to understand the issues faced by survivors all over the world.
“While there’s no doubt South Africa has one of the highest number of rape cases in the world, lots of other countries have the same rate of sexual violence, McFarlane has observed. “In the UK, half a million people are sexually violated every year; and in the US, someone is assaulted every 90 seconds.
“Rape culture perpetuates silence and shame: victims tend to blame themselves or feel guilty about what’s happened, and they don’t want to talk about it. In some countries, women are actually punished for opening up.”
Adding to that, from her own personal experience McFarlane knows all too well that sometimes the law fails victims completely. It’snot all bad. In some countries, McFarlane has observed positive steps being taken to ensure survivors are supported.
“Malaysia is a country that surprised me: they have one of the best one-stop crisis centres I have ever seen. Taiwan is equally progressive.
“Over the next 10 years, South Africa plans to roll out sexual violence courts across the country. Professionals will be trained to apply the law properly, so that victims will have a better outcome. I hope that society will stop blaming the victim, and instead ask why someone would decide to harm another person.”
McFarlane has been invited to speak at TEDx twice, and some of the countries and communities she has visited have pledged to hold an annual beach run to raise even more awareness about sexual violence.
“This journey is about acknowledging the issues,” McFarlane says. “Once we know what’s really happening, we can find a solution.”
This article was originally featured on www.runnersworld.co.za
Reaction Officers-East London in East London | Security | Job Mail | 4129647
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A client of ours based in East London is looking for 5X Reaction officers for their security company. Salary: R6000 up to R7590 per month(Depending on amount of shifts worked) Ref:Reaso0094 Requirements: • At least 3 years’ experience working in the security industry. To apply, please send a copy of your CV and any relevant Certificates to us at 1fourall recruitment. We do not charge candidates any fees. All calls will be answered between 11am and 1pm (Mon to Friday) No telephonic applications will be considered. Fax number:086 762 3212(Mark it attention Peter) Email:apply@1fourall.co.za Telephone number:061 403 4436
Our client is looking for 9 female sales assistants to join their clothing store in Sasolburg.
Basic salary:R4000 per month+sales commission and benefits and store account.
Ref:saleF74
Requirements:
⢠Matric certificate
⢠Female
⢠Over the age of 16
To apply send your CV to us at 1fourall recruitment.
we do not charge candidates any fees
Fax:(086) 560 8367 Email:apply@1fourall.co.za
Tel:061 403 4436
Well established business in Durban seeking an accountant whom has experience in imports and working with multiple companies.
Responsible for providing financial information to management by researching and analysing accounting data and preparing reports.
Prepare asset, liability, and capital account entries by compiling and analysing account information.
Recommend financial actions by analysing accounting options.
Summarise current financial status by collecting information; preparing a balance sheet, profit and loss statement, and other reports.
Maintain accounting controls by preparing and recommending policies and procedures.
Reconcile financial discrepancies by collecting and analysing account information.
Maintain financial security by following internal controls.
Prepare payments by verifying documentation.
Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
Complies with financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
Must have :
Matric
Degree – financial
Minimum two to four years of working with imports experience
Strong knowledge of tax
Pastel experience
*** Please note only shortlisted candidates will be contacted ***
Posted on 22 Nov 11:38
Sandi Crowther Recruitment
One of the most established team of Recruitment Consultants in Durban with a reputation for sourcing and placing top quality candidates at select companies.