Author Archives: vrapto

Digital Producer (Johannesburg)

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Remuneration: Basic salary 
Benefits: Medical Aid
Location: Johannesburg, Bryanston
Education level: Degree
Job level: Mid/Senior
Type: Permanent
Reference: #DP/JHB
Company: Ogilvy Cape Town

Job description

A digital producer generally has a background in project management, experience with a hybrid role (client service and production) or pure play expertise. Skills relating to organisation, communication and attention to detail are a must. A keen interest, fast learning and passionate energy for learning new technologies and thinking “outside the box”.

  • From the initial brief, the DP is fully accountable for defining and managing project scope; risk assessment, deliverables, schedules, budgets and the assignment of both internal and external resources accordingly to meet the established criteria.
  • Ongoing collaboration with the delivery managers and client service teams is expected to ensure processes are followed and delivery from beginning to end-product on time and within budget.
  • DP must be able to coordinate a full-service directive from brief creation, scope, finances and full management of the project.
  • Must have a keen sense of creative and development technologies and be able to serve in an advisory capacity to non-digital departments on digital asks
  • Ensure all stakeholders are onboard at the project kickstart and strong communication skills to manage the product delivery.

Requirements

  • Good experience in a similar role within an integrated agency model.
  • Creative and development technical knowledge are preferred.
  • Proven knowledge and significant track record of managing projects both on and offline using standard.
  • A track record for connecting to and delivering against client business objectives.
  • Ability to work effectively under pressure.
  • Have a good understanding of digital industry development standards and quality control.

Posted on 12 Feb 12:11

PR Business Director – Corporate (Johannesburg)

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Remuneration: negotiable 
Location: Johannesburg, Bryanston
Education level: Degree
Job level: Senior
Type: Permanent
Reference: #PRBD003
Company: Ogilvy South Africa

The role of Business Director is a senior management position at Ogilvy Public Relations. The Business Director of the Corporate Practice holds responsibility and accountability for the full business function of their practice or unit as well as contributes towards decision making across the entire agency.

The Business Director of the Corporate Practice is responsible for the following core functions:

 Management functions

  • Developing a strategy for the practice
  • Day to day running of the practice
  • Management reporting
  • Member of the Management Council and participation in management activities

Financial functions

  • Budgets and forecasts for the unit
  • Control of monthly billings
  • Management of debtors
  • Management of client contracts

 Staff/HR functions

  • Management of all staff functions in the unit
  • Approval and management of leave, expenses and claims
  • Management of appraisals and performance issues
  • Management of all new hires and related documentation

 New Business Development

  • Development of a new business strategy
  • Ongoing identification and targeting of business opportunities
  • Assisting and leading teams on new business

The Business Director of the Corporate Practice will be appraised annually according the following areas of competency:

Competency area – Professional Skills

  • Has and applies specialized industry expertise to client work
  • Has established media, professional, industry, consumer and other relevant contacts
  • Builds effective productive account teams
  • Anticipates client needs and problems and develops creative and effective solutions
  • Is responsible for the overall development of programmes bases on team input
  • Has strong presentation skills and the ability to apply them in a range of presentation settings
  • Leverages talents of colleagues in own problem solving
  • Builds and develops agency and client accounts and resources
  • Continually seeks new ways to learn and improve
  • Demonstrates an outstanding degree of accuracy and attention to detail in all written work\

Competency area – Account Management and Business Development

  • Sets and manages client expectations
  • Provides leadership in growing existing accounts and anticipates and leads in the resolution of emerging account problems
  • Identifies and pursues opportunities for developing new business within and across company offices and practice areas
  • Delivers strong analyses strategy and concepts to new programme development and ensures that the team contributes quality ideas and recommendations for new/expanded programmes and proposals
  • Develops presentations for clients relative to programmes
  • Ensures team is informed about, and involved in, projects and has knowledge of cases, products, services and the application of resources and technology to client work
  • Is an effective planner of media relations strategies, large-scale events and other elements of account/project activity
  • Familiar with Ogilvy products and O-village databases

Competency area – People Management and Interpersonal Skills

  • Is responsible for hiring, assessment and career development activities (where appropriate with senior managers)
  • Works with management to identify and address supervisory training, leadership and career development needs and opportunities within the team or practice group and helps to ensure that those needs are met
  • Manages staff to maximise productivity and individual, team and financial performance
  • Identifies strengths and weaknesses of direct reports and team members, providing guidance and counseling on job performance and career development as appropriate
  • Manages timely performance reviews for direct reports
  • Delegates effectively
  • Routinely seeks and shares information with colleagues
  • Assists peers in problem solving
  • Develops and implements solutions when required

Competency area – Financial/Administrative

  • Contributes to forecasting and projections
  • Develops accurate budget and monitors them effectively
  • Oversees timely development and distribution of bills and activity reports
  • Follows up with clients on collections and other financial and administrative details
  • Is aware and understands contractual agreements and their impact on agency procedures
  • Ensures that staff complete and submit their timesheets on time
  • Completes own timesheets and submits them on time

Posted on 12 Feb 12:08

Call Centre Manager (Remote)

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Remuneration: negotiable Cost to company 
Benefits: Discussed in the interview
Location: Remote
Education level: Degree
Job level: Senior
Own transport required: Yes
Travel requirement: Occasional
Type: Permanent
Reference: #Call Centre Manager
Company: Private Property South Africa

Job description

Main purpose of the role

The Call Centre Manager will be responsible for delivering superior customer service, by achieving outstanding levels of quality and operational efficiency. We will rely on this role to help our business drive efficiencies within the team to help us exceed customer SLA. As the leader of the team, we are looking for someone who is passionate about training, coaching, and leading a call centre team towards providing an exceptional and memorable customer experience journey. The successful incumbent has a passion for customer relationship management, works well with people and is familiar with the operations of an online entity (e-commerce).

For this role, the ideal candidate has been identified as someone who is passionate about customer service and is focused, goal orientated and highly organized. This position is best suited to the individual who has leadership experiences and enjoys leading individuals and teams. You are the right person for this role is you have an intricate understanding of the call centre environment and can help our business build a successful call centre as a business unit and customer relationship management hub.

As the leader of this team you’ll be responsible for the daily running and management of the call centre, by implementing a collection of processes that the organization will use to track, oversee and optimize all customer interactions. You will work collaboratively with other customer facing business units to effectively manage high-quality interactions on the customer engagement journey. You enable your team by equipping them with the tools, guidance and support to improve the experiences customers encounter through our highly interactive and vibey call centre.

Key areas of responsibility

Customer experience strategy development:

  • Responsible for creating the vision and mission that will be aligned to the organizational strategy. In addition, will inform our plans, and the measurement    thereof, to align the sales force to the vision of the organization by focusing on identifying and developing the correct systems, processes, policies, procedures and resources required to implement and sustain our purpose.

Service level management

  • Assist in solving customer related queries/faults which may arise and escalate if necessary. Keep the communication line open with customers by following up with customers to gauge their satisfaction levels with our problem resolution. Applies technical aptitude and systems knowledge by systematically working through tickets and bugs logged within the call centre to solve customer queries and if warranted, implement corrective actions.

People management and leadership

  • Responsible for training, coaching, and leading the call centre team as they provide support for our customers
  • Provides the leadership, coaching and training required to unlock potential within the team
  • Keeps team accountable by ensuring the necessary processes, systems and policies are in place to ensure the successful day to day running of the team
  • Is able to motivate the team and enhance engagement, performance and operational success of all individuals within the team
  • Effectively manages the performance of the team, in line with individual and departmental KPI’s and metrics.

Performance analysis and continuous improvement

  • Uses strategic thinking, planning and organizational skills to design a business case that aligns to the organizational operating model.
  • Sets the unit up for success by formulating department policy, procedures and systems that will enable efficiency, productivity and revolutionize the customer experience journey. Researches and implements methods that identify opportunity to continually streamline workflow optimization.
  • Ability to work with rich and recorded information and the skill to simultaneously apply statistics, computer programming and operations research to quantify performance.

Reporting

  • Provide the organization with reporting insights into statistical analysis, as well as playing an advisory role in experimental design or ad hoc data queries.
  • Conducts quantitative and qualitative analyses of customer feedback using leading practice research and analytics methodologies.
  • Applies broad knowledge of leading practices, business challenges, and consumer business models to identify trends, competitive advantages, pain points and    risks—not just historically, but proactively where possible—to create perspective in the area of Customer Experience and to help drive loyalty and retention.
  • Develop and produce concise reports with insights and recommends actions. Monitors and reports on implementation, raising issues to other leaders for quick and effective resolution. Evaluates outcomes and results after implementation, and reports on them within the organization.

Company Description

An inspiring culture and organisation to be a part of.
At Private Property, our values define our culture. These values form the core of who we are as people and inform how we operate our business.

Our culture is built on the following values: Service. Collaboration. Innovation. Agility. Grit.
These values give us purpose and direction as we strive to achieve great things together.

Our teams
We invest in our people and help them to grow with us. We are proud of the calibre of our people and are successful because of them. We recognise and reward success and look for people who share our passion for innovation and excellence

Requirements
What you need to succeed: qualifications and experience

  • Minimum BCom degree in business management/administration, marketing management or relevant tertiary qualification
  • Minimum five years working experience managing the day to day functioning of a contact centre
  • Relevant industry experience is highly advantageous (Property and E-commerce)
  • Experience leading effective, high performing remote teams is highly advantageous
  • Strong understanding and demonstrated experience working with sophisticated customer data analysis, surveying, and research techniques
  • The successful incumbent brings a demonstrated experience with leading a medium to large teams in a fast-paced customer-focused environment

Posted on 12 Feb 12:06

Financial Controller (Johannesburg)

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Talent Magnet | Digital Recruitment

We’re recruitment experts who specialise in digital. With over 15 years experience ,Here’s what we offer. FAST, PROFESSIONAL SERVICE Speed is everything in this business, which is why work around the clock to get results fast. A UNIQUE DIGITAL FOCUS We’re passionate about digital and uniquely focused on helping the industry grow. From Client Service to Paid Media, SEO, Marketing, and more, we’ve got it covered. NATIONAL NETWORK With contacts across the South Africa and some obroad, we have the ability to find work placements and opportunities irrespective of location. IMPROVISED SOLUTIONS Whether it’s immersing ourselves in company culture or hot desking at clients to find them the perfect candidate, we pull out all the stops.

Data Quality Officer (Mahikeng)

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Remuneration: R16500 per month Basic salary 
Benefits: Discovery Life Cover
Location: Mahikeng
Job level: Junior/Mid
Travel requirement: Occasional
Type: Permanent
Reference: #DQO/NW120221
Company: Community Media Trust

Job description

CMT seeks to employ a suitably qualified and experienced Data Quality Officer (DQO) to be based in NW, Mahikeng. The position would suit somebody who lives in/around Mahikeng. The primary purpose of this position is to provide efficient data management support for the implementation of monitoring, evaluation and reporting activities. The DQO will report to the Senior M&E Officer. Salary commensurate with experience. 

Key duties and responsibilities (may include but are not limited to)

  1. Data management and reporting
  2. Data Publication
  3. Training, mentoring and coaching data capturers

 To apply:When applying please quote the correct reference number DQO/NW120221 in the subject line to the attention HR Assistant at target=”_blank
Only online applications with the correct attachments will be accepted – should you not quote the correct reference number; your application will not be viewed.

CMT is committed to equity in our employment practices. It is with intention to appoint individuals with the aim of meeting our equity objectives. CMT reserve the right not to appoint if no suitable candidates are identified.

Closing date: 26 February 2021 (12:00 PM)

Correspondence will only be conducted with short listed candidates. If you do not receive a response within two weeks after the closing date, please consider your application as unsuccessful. CMT reserves the right to amend and/or withdraw adverts at any time without notification.

Company Description

Community Media Trust (CMT) is a South African NGO focusing on communication in the fields of basic human rights. CMT aims to empower individuals and communities, encouraging them to take part in managing and improving their own lives, promoting healthy and health-seeking behaviour and basic human rights. It does this through media and outreach programmes that provide scientific information in a format that is easy to understand.
Please visit our website to find out more about CMT – www.cmt.org.za

Requirements

  • Two years’ experience in HIV and AIDS or Public Health field;
  • Two years’ experience working on monitoring, evaluation and reporting in PEPFAR funded projects;
  • Two years’ experience in data verification/ quality assurance
  • Two to three years’ experience implementing data intensive programs and designing monitoring and evaluation tools;
  • Computer Literacy – Advanced level in MS Excel, MS Access and MS Word.
  • Technical, professional knowledge and expertise
  • Valid code 8 driver’s license with driving experience

 Personal attributes

  • Innovative thinking                                                                              
  • Good Communication skills                                                              
  • High level of attention to detail                                                      
  • Customer centric focused                                                                  
  • Problem solving skills
  • Self-Reliance
  • Stress Tolerance
  • Integrity
  • Compassion

Posted on 12 Feb 10:12

Data Quality Officer (Johannesburg)

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Remuneration: R16500 per month Basic salary 
Benefits: Discovery Life Cover
Location: Johannesburg, Ekurhuleni
Job level: Junior/Mid
Travel requirement: Occasional
Type: Permanent
Reference: #DQO/GP120221
Company: Community Media Trust

Job description

CMT seeks to employ a suitably qualified and experienced Data Quality Officer (DQO) to be based in GP, Ekurhuleni. The position would suit somebody who lives in/around Ekurhuleni. The primary purpose of this position is to provide efficient data management support for the implementation of monitoring, evaluation and reporting activities. The DQO will report to the Senior M&E Officer. Salary commensurate with experience. 

Key duties and responsibilities (may include but are not limited to)

  1. Data management and reporting
  2. Data Publication
  3. Training, mentoring and coaching data capturers

To apply:When applying please quote the correct reference number DQO/GP120221 in the subject line to the attention HR Assistant at az.gro.tmc@tnemtiurcer
Only online applications with the correct attachments will be accepted – should you not quote the correct reference number; your application will not be viewed.
CMT is committed to equity in our employment practices. It is with intention to appoint individuals with the aim of meeting our equity objectives.
CMT reserve the right not to appoint if no suitable candidates are identified.

Closing date: 26 February 2021 (12:00 PM)
Correspondence will only be conducted with short listed candidates. If you do not receive a response within two weeks after the closing date, please consider your application as unsuccessful. CMT reserves the right to amend and/or withdraw adverts at any time without notification.

Company Description

Community Media Trust (CMT) is a South African NGO focusing on communication in the fields of basic human rights. CMT aims to empower individuals and communities, encouraging them to take part in managing and improving their own lives, promoting healthy and health-seeking behaviour and basic human rights. It does this through media and outreach programmes that provide scientific information in a format that is easy to understand.
Please visit our website to find out more about CMT – www.cmt.org.za

Requirements

  • Two years’ experience in HIV and AIDS or Public Health field;
  • Two years’ experience working on monitoring, evaluation and reporting in PEPFAR funded projects;
  • Two years’ experience in data verification/ quality assurance
  • Two to three years’ experience implementing data intensive programs and designing monitoring and evaluation tools;
  • Computer Literacy – advanced level in MS Excel, MS Access and MS Word.
  • Technical, professional knowledge and expertise
  • Valid code 8 driver’s license with driving experience

 Personal attributes

  • Innovative thinking                                                                              
  • Good communication skills                                                              
  • High level of attention to detail                                                      
  • Customer centric focused                                                                  
  • Problem solving skills
  • Self-reliance
  • Stress tolerance
  • Integrity
  • Compassion

Posted on 12 Feb 10:11

Mid-Level Digital Designer/Website Designer (Johannesburg)

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Remuneration: negotiable Negotiable depending on experience 
Location: Johannesburg, Constantia Kloof
Education level: Diploma
Job level: Mid
Own transport required: Yes
Travel requirement: Occasional
Type: Temporary
Reference: #PB01
Company: Point.b Digital Agency

Job description

Point.b Digital Agency, an internet media and digital marketing company focused on providing online services to small and medium enterprises, is looking for a mid-level digital designer/website designer to join our team.

If you are energetic with a passion for web design and digital media, please apply now!

General requirements:

  •  Self-starter, must be able to manage their own workload
  •  Deadline driven
  •  Must be available to work overtime when required
  •  Good sense of humour – don’t take yourself too seriously
  •  Must be able to work in a diverse open plan environment
  •  Be able to focus on multiple projects simultaneously
  •  Fast Learner
  •  Work well under pressure
  •  Take pride in their work
  •  Good administrative skills
  •  Own Transport

Preference will be given to suitably qualified designated candidates. 

Send CV and online portfolio.  No CV’s will be accepted without a portfolio.

Portfolio to be:

Either online link(s) or PDF no larger than 5MB to include reference to work done and currently live.

If we don’t respond to you within two weeks, consider your application to be unsuccessful.

Requirements

  •  Relevant tertiary qualification (N-dip/Degree  from a respectable design institution)
  •  Three+ years experience
  •  Using appropriate underlying technologies for website functionality
    • Full Adobe Suite competence  
    • HTML/CSS 
    • WordPress
    • Woo Commerce
  •  Translating needs of clients and users into concepts
    • Must be able to follow client brief as well as take direction from creative head 
    • Must understand how to translate brief requirements to project
  •  Turning brand into graphics, colours, layout and fonts
    • Must understand CI requirements and limitations
    • Must know how to use initiative to create interesting and modern designs while staying within brand and CI guidelines
  •  Presenting content
  •  Good Social and public speaking skills as well as customer relations skills
  •  Designing to search engine optimisation and rankings
  •  Must know how to design for digital advertising platforms such as Social media and GDN. 
  •  Exceptional creativity and design skills
  •  Remarkable online portfolio – to be sent with CV 
  •  A test will be given to shortlisted candidates

Posted on 12 Feb 09:59

Billing Manager (Cape Town)

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Location: Cape Town
Job level: Mid/Senior
Type: Permanent
Company: Outsourcery

Location: Remote opportunity/work from home
Job type: Permanent, full time.
Desired start date: As soon as possible
Direct reports: One                          1
Working hours: Nine hours per day, Monday-Friday.
Compensation: R35,000 – 50,000 per month, subject to experience.

About AVirtual and Outsourcery

AVirtual is the United Kingdom’s fastest-growing outsourcing provider for SMEs, providing growing businesses with high-quality marketing, administration and finance services at manageable cost, through Outsourcery, it’s partner organisation based in Cape Town.

Outsourcery has a startup culture within a well-established business. It’s a results-oriented organisation, and a strict meritocracy. Promotion is from within whenever possible, and based entirely on performance. It’s a fun place to work, with a work-hard-play-harder culture, while bring family-friendly and committed to work-life balance.

Be Brave.Work+Life. Grow.

What You’ll Be Up To

Billing Management:

You will be responsible for leading and planning the billing operations and will be responsible for enforcing and streamlining billing policies and procedures.

  • Overall management of invoicing / billing cycle.
  • Ensuring all invoicing is processed timeously and accurately.
  • Perform accounting procedures where required.
  • Resolve any queries and process issues related to billing.
  • Review, create and implement best billing practices and procedures.

 General:

  • Identification, investigating and solving of all system and process related issues affecting invoicing.
  • Collaborate with Human Resources (HR), Sales and Finance teams.
  • Ensure compliance with relevant laws and company policies.
  • Maintain accurate records and prepare required reports.

 Why You’re Going to Love Working Here:

  • A flexible, friendly and personable team.
  • Excellent learning and development opportunities to help you succeed and develop your career.
  • Being part of a great company culture.
  • Remote work, virtual position
  • We are one of the fast growing companies in the UK and South Africa (if not the fastest). This is a once in a lifetime opportunity to experience and help scale an international company.

What We’re Looking for in You:

  • High integrity and able to build and maintain positive relationships with colleagues.
  • Exceptional, effective business professional communication.
  • Incredible attention to detail, analytical
  • Comfortable working across different currencies.
  • Has experience managing the full billing cycle and able to create relevant systems and processes to ensure that the system is efficient.
  • Positive attitude and team player.
  • You should be extremely self-sufficient and able to make decisions on your own.
  • You should be comfortable around technology and willing and able to quickly learn new applications and software. Familiar with accounting software, payroll systems and extremely competent with MS Excel.

Requirements:

  • Fluency in spoken and written English is essential.
  • Minimum five years’ experience working in a similar role.
  • Relevant Accounting/Bookkeeping qualification.
  • Working PC/laptop.
  • Secure and reliable internet connection.

 Please submit your CV and cover letter to az.oc.yrecruostuo@sreerac.

Posted on 12 Feb 09:11

Systems Administrator (Johannesburg)

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Remuneration: negotiable 
Location: Johannesburg, Randburg
Education level: Diploma
Job level: Junior/Mid
Type: Fixed
Reference: #NATV37
Company: Newzroom Afrika

Job description

Applications are invited for the above-indicated vacancy within Newzroom Afrika. The incumbent will report to the IT Manager.

Job purpose

The Systems Administrator is the member of the IT Department, who is preferably on-site and is responsible for the continued functioning of organisational operations from an IT perspective. This individual is responsible in ensuring that the hardware and software, under IT responsibility, is maintained and remains in a working state.

Key Responsibilities:

  • Active Directory maintenance e.g., creating user network profiles, updating user network profile, adding, and removing machines from the domain, etc.
  • G Suite support and maintenance
  • Desktop support and maintenance including but not limited, assisting with printer access set-up, troubling shooting user issues, assisting with logon issues, installing software, ensuring internet access, etc.
  • Security patch management including but not limited, installing anti-virus software, confirming software definitions are up-to-date, installing required or missed updates, etc.
  • Ensure network uptime.
  • Maintain company backups.
  • User support e.g., enabling user access to network resources – example email access, internet access, printer access, updating changing network access, etc.
  • Log calls/make enquiries with supplies if required.

Company Description

Newzroom Afrika is a premier South African 24-hour TV news channel broadcasting in Southern Africa, East and West Africa.

Skills and competencies 

  • At least two years in managing Microsoft deployed systems.
  • A suitable qualification in Information Systems.
  • Broadcast/Media Industry knowledge and work experience advantageous but not mandatory.
  • Knowledge of Networking technologies and infrastructure e.g., TCP/IP, DHCP, DNS, etc.
  • Knowledge of Microsoft products (Operating Systems as well as Windows applications/tools such as WSUS, Active Directory, SQL, etc)
  • Knowledge of other operating systems as well as other hardware, software and platforms not based on Microsoft deployed systems e.g., OSX, Linux, VMWare, etc.
  • Knowledge of databases structures.
  • Friendly, dedicated and a team player.
  • Detailed orientated.
  • Good communication skills – verbal as well as written.
  • Approachable, and be able to work well with others.
  • Ability to work under pressure and meet deadlines.
  • Logging and escalating calls when needed with the appropriate vendors,
  • following up on the logged calls if needed.
  • Ability to investigate and recommend enhancements that will optimise service delivery.
  • Confidentiality regarding the information being processed and stored.
  • Own transport – mandatory
  • Willingness to work shifts and put in the extra effort and time.

Posted on 12 Feb 09:09

Intermediate .Net Developer – Angular/React (Johannesburg)

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Remuneration: R500000 – R540000 per year 
Location: Johannesburg
Education level: Degree
Job level: Senior
Type: Permanent
Reference: #KH51803
Company: E-Merge IT Recruitment

Are you an intermediate .Net developer with Angular/ React experience? A FinTech product shop, specialising in solution-based software products is looking for a highly specialised individual as yourself.

You will be working on international projects in the aviation and mining industries. This is an awesome opportunity to expand on your coding skill as you tackle complex problems and algorithms.

This job is all about collaborative, conceptual problem solving within a safe, respect-driven dev culture.

Requirements: 

  • At least three years’ experience in a similar discipline

Tech stack: 

  • Experience with .Net
  • Experience with Angular/React
  • Exposure to desktop development
  • Experience with both web and mobile development 

Reference number for this position is KH51803 which is a permanent position based in Sandton offering a cost to company salary of R540,000 per annum negotiable on experience and ability. Contact Kayleigh on KayleighH@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities. 

Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions. 

Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!

https://www.e-merge.co.za/careers/referralprogramme/

Posted on 11 Feb 15:49