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Human Capital Business Partner – KZN (Durban)

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Remuneration: R30000 per month negotiable Cost to company 
Benefits: Medical Aid + Pension
Location: Durban, Durban Central
Education level: Degree
Job level: Senior
Own transport required: Yes
Travel requirement: Occasional
Job policy: Employment Equity position
Type: Permanent
Reference: #HCBP – KZN
Company: Metropolitan

Job description

ROLE PURPOSE:

Partner with leadership to develop and implement the HC agenda that enables business objectives and goals

OUTPUTS

IMPLEMENT HR SOLUTIONS WHICH WILL ENABLE STRATEGIC OBJECTIVES IN PARTNERSHIP WITH BUSINESS

INTERNAL PROCESSES
1. Engage and partner with business to understand their needs to develop and implement integrated tactical and operational people plans and HC solutions in response to business and people challenges.
2. Collaborate with stakeholders, HC, COE’s and HC Enablement to develop and implement initiatives aimed at optimising and managing organisational design, organisational effectiveness, employee engagement and retention.
3. Partner with HC teams to deliver effective, efficient, integrated and value added HC solutions to business in line with business needs.
4. Drive the implementation and adoption of various HC practices and processes using various tools such as facilitating sessions to educate employees and line managers on these practices
5. Promote efforts to measure employee satisfaction and climate within supported client groups, and facilitate action planning to improve employee engagement and overall workplace culture.
6. Advise, coach and support managers on the wide range of staff leadership activities, ranging from the design, implementation and leadership of change programmes
7. Implement leadership development initiatives in partnership with OE, OD and L&D, to empower and enable leaders across business and actively management of leadership development programmes
8. Identify training and development initiatives to address any learning or development challenges in line with business needs.
9. Influence key business decisions to ensure the effective management of employees through the fair, efficient and pragmatic application of best practice.
10. Guide and provide input on business unit restructures, organisational design elements and manage the organisational change.
11. Provide leadership, consultation and advice to business in the areas of workforce planning, talent management, succession planning, onboarding and performance management to align the needs of the business to the workforce.
12. Support business in the implementation of people practices in line with People Strategies and the operational needs of the business.
13. Utilise trends and metrics to develop, optimise and implement HC solutions that address key business challenges and drive business objectives.
14. Keep abreast of industry trends and best practice to optimise service offering, ensure compliance and mitigate risk.

ENABLE CLIENT CENTRICITY WITHIN AREA OF RESPONSIBILITY

CLIENT SERVICES
1. Build and maintain relationships with clients and internal and external stakeholders 2. Deliver on expectations of clients and internal and external stakeholders. 3. Make recommendations to improve client service and fair treatment of clients within area of responsibility 4. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
5. Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
6. Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
7. Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes

EFFECTIVELY LEAD TEAM

PEOPLE 1. Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity. 2. Select and recruit suitably qualified talent in line with Employment Equity principles and MMI culture 3. Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness. 4. Effectively manage performance within the team in order to ensure business objectives are achieved

CONTRIBUTE TO FINANCIAL CONTROLS AND PLANNING

5. Encourage innovation, change agility and collaboration within the team

FINANCE

1. Identify solutions to enhance cost effectiveness and increase operational efficiency 2. Manage financial and other company resources under your control with due respect 3. Control the budget for area, including the authorization of expenditures and implementation of financial regulations. 4. Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

Requirements

QUALIFICATIONS

  • Bachelor’s degree in HR, Social or Behavioral Sciences

EXPERIENCE

  • At least 5 years HR Business Partner or HR advisory experience
  • Knowledge of and experience in HR practices and legislation

ATTRIBUTES

  • Sense of urgency
  • Analytical thinking
  • Commercial thinking and business acumen
  • Presentation and facilitation skills
  • Influencing
  • Planning and Organizing
  • Interpersonal Relationships

Posted on 13 Jul 22:04

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Byron

0817337592 (Whatsapp only)

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Customer Service Representative Required

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To work as part of their rapidly growing international customer services team, they wish to recruit a Customer Services Representative. Your role will include the following duties and responsibilities: Handling customer orders, enquiries and complaints via telephone, email, company and marketplace websites and letter as required.
Responding to customer reviews.
Assist with marketing and other departments as required.
Processing customer refunds and returns including investigative enquiries and taking appropriate action to resolve.
Liaising with appointed delivery companies and track orders as necessary.
Monitor customer care comments and report any recurring issues.
General administration such as mailing list cleaning.
Liaising with key departments including warehouse and purchasing when necessary.
Participate on occasional outbound call campaigns.
Translate catalogue and web content into Dutch and participate in content checking.
CANDIDATE SKILLS & EXPERIENCE Fluency in English Previous experience in a customer services role – any background
Excellent interpersonal skills and telephone manner
Passionate to deliver high levels of customer care
High level of attention to detail
Can work under pressure in a fast-paced environment
Send CV to: gwen@agfgroup.co.za

Customer Service Coordinator

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We are seeking to a recruit a Customer Experience Coordinator. This role is a key interface between the business and our clients and as a result the company view it as an integral part of the team. Duties
• As the Customer Experience Coordinator you will be first point of contact you will spend your time doing what you do best, communicating with customers over the phone, via email and face to face on site. From listening to concerns they may have or capturing complaints, you’ll provide your expert advice and support between the customer and site team, ensuring all concerns are documented and handled professionally.
• You will attend site meetings and keep in touch with the operational team on the ground which will enable you to deliver detailed effective communications.
• To keep people up to date and aware of planned works. Key attributes • Proven track record of delivering an end to end customer experience.
• Although not necessary, any experience within the utility / construction sector would be advantageous
• Experience in being able to be able to build relationships quickly and get to the root of any problems.
• Continually engaging with their customers during their journey.
• Possess the necessary skills to negotiate your way through some challenging conversations.
• Utilise your professional character and attributes will also help you quickly resolve any issues. Submit Application to: janine@nexdirect.co.za

Business Journalist (Pretoria)

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Remuneration: negotiable Cost to company 
Location: Pretoria, Centurion
Education level: Degree
Job level: Mid/Senior
Own transport required: Yes
Travel requirement: Occasional
Type: Permanent
Company: MyBroadband

MyBroadband is looking for a business journalist to cover the motoring industry. Applicants must have experience working for an English-language news website and enjoy writing and reading about the latest business trends – particularly in the automotive sector.

If you are interested, have a university degree, and will be able to answer our interview questions about the local economy and latest business trends, please do apply. We offer a competitive salary, a great working environment, and many other benefits.

Requirements

  • Journalism experience
  • University degree
  • Excellent English writing ability

Click below to apply

Posted on 13 Jul 16:57

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Customer Service Administrator

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Customer Service Administrator in East London | Client Services/Sales Support | Job Mail | 4793576







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We are looking for a Customer Service Administrator to join our team immediately. This would suit a candidate looking to get their first role in a Customer Service Administrative environment or a candidate with previous Customer Service Admin experience.
Key Responsibilities:
– The Customer Service Administrator will be carrying out general administrative duties as well as answering inbound claims and quotes queries
– The Customer Service Administrator will be liaising with clients and building relationships with them to repeat business
– The Customer Service Administrator will be recording all documents received relating to a registered claim
– The Customer Service Administrator will assist the company to achieve its operational budgets and targets by suggesting improvements to processes to improve efficiency within your team.
– The Customer Service Administrator will be forwarding on invoices for treatment
– Assist with ad-hoc administrator tasks, such as scanning, documentation or franking post
Key Attributes:
– Must have excellent relationship building skills to liaise with customers and clients.
– Excellent Microsoft Office skills
– Proactive and strong initiative
– Must be highly organised
– Strong attention to detail
Send Applications to: smith@cgdirect.co.za

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Marketing/Operations Manager (Johannesburg)

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Remuneration: R15000 – R18000 per month 
Location: Johannesburg
Job level: Management Jnr-Mid
Own transport required: Yes
Reference: #SAMM20
Company: Sound Africa

Job description

Sound Africa is a growing independent not-for-profit South African podcasting platform. We’re a collective of journalists, media-makers and radio lovers with a passion for social transformation and inspired by radio as the “theatre of the mind”. We are looking for an energetic and intuitive marketing strategist with exceptional leadership and communication abilities.

Reporting to the Editor in Chief you will be expected to:

  • Conduct Market Research
  • Implement Marketing Strategies
  • Manage and guide brand strategy 
  • Conduct Performance Analysis
  • Source Affiliates in Africa
  • Lead and oversee site SEO functionality and google rankings 
  • Oversee and report on analytics 
  • Manage daily, weekly and monthly performance reports 
  • Lead external communication and branding
  • Work on concepts, designs, and digital promotional material 
  • Oversee social media paid advertising 
  • Scheduling of Newsletter and organise live listening events
  • Facilitate YouTube optimisation and managing company page 

Requirements

  • Two to five years of professional working experience 
  • Strong attention to thoroughness and detail 
  • Excellent organisational skills 
  • Ability to respond appropriately to unexpected challenges and shifting priorities. 
  • Assist with day to day running of the organisation
  • Ability to work on multiple tasks simultaneously 
  • Knowledge of Google analytics, google SEO, Google Tag Manager, Google AdWords and Google double click essential 
  • Working knowledge of major CRM software will be an advantage 
  • Working knowledge of all major social media platforms essential 
  • Advantageous: Experience with fundraising and grant proposal writing.

To apply, please send cover letter and CV.

Posted on 13 Jul 15:44

Health24.com | Could your contact lenses track and treat your diabetes?

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  • Multipurpose contact lenses may soon be a reality
  • Apart from correcting your vision, such lenses would be able to measure your blood glucose and deliver medication 
  • It is, however, a challenge to measure glucose levels without using blood

Contact lenses may someday do more than correct poor vision, with new, preliminary research in animals suggesting they could also monitor your diabetes and deliver medications.

The new lenses were designed to check blood sugar levels and to deliver drugs to the eye, possibly for the eye disease related to diabetes called diabetic retinopathy. After trying them out on rabbits, scientists found the new lenses worked on both counts.

It may sound like science fiction, but the researchers noted there is already a contact lens that’s been approved by the US Food and Drug Administration for measuring the pressure in the eye when worn overnight. Levels of eye pressure are important to know for people with the eye disease glaucoma.

Ultrathin electrical circuits

“Among various wearable devices, a smart contact lens is especially promising for health care applications because it can be used as an excellent interface between the human body and an electronic device,” said senior study author Sei Kwang Hahn. He’s a professor at Pohang University of Science and Technology in South Korea, and a visiting professor at Stanford University in California.

Hahn said this is the first study to show a combination of blood sugar sensing and drug delivery technology in a contact lens. However, what works well in animals doesn’t always work well in humans.

The smart contact lens contains ultrathin, flexible electrical circuits and a microcontroller chip. It’s currently about 0.2 millimeters (mm) thick, and Hahn said the researchers hope to reduce that to 0.15 mm. Hahn said the current lens is already thinner than the FDA-approved lenses that measure eye pressure.

Dr John Hovanesian, a clinical spokesperson for the American Academy of Ophthalmology, said the lens would likely be comfortable enough for people to wear, but it is significantly thicker than a standard contact lens.

Chemicals on the contact lens bind with glucose and trigger an electrical current change that is proportional to the amount of glucose. The electric current is also used to dissolve gold membranes that seal drug reservoirs, triggering the release of a dose of the drug, Hahn explained.

Lots of exciting possibilities

“This study is ambitious and bold. They’re trying a moonshot. But, I would be cautious in my expectations,” Hovanesian said.

“One of the biggest challenges to monitoring glucose in the eye with contacts is that you have to be cautious about the use of contact lenses in people with diabetes because infections and injuries can become more serious,” he noted.

Still, he added, “there are a lot of exciting possibilities with this.”

One big possibility is the potential to deliver drugs that are commonly used to treat diabetic retinopathy via the contact lens. Those drugs are currently delivered via injections to the eye.

In this study, the researchers used a drug called genistein, which isn’t approved by the FDA in the United States.

No need to draw blood

Sanjoy Dutta, vice president of research at JDRF (formerly the Juvenile Diabetes Research Foundation), said, “They’ve done good preliminary preclinical work. Looking forward, we need to know how accurate tear glucose is compared to blood glucose. And, the Achilles’ heel may be in connecting the two components (glucose sensing and drug delivery).”

Dutta said that there are a number of research projects looking at ways to measure glucose levels without having to draw blood or wear a continuous glucose monitor. Some other options that have been tried or are being tried are monitoring through sweat, tears, saliva and infrared light.

“Any non-blood-based glucose monitoring is very challenging,” Dutta noted.

Hahn and his team are hoping to begin human clinical trials in 2021. If those go well, their hope is to have a commercial product as soon as 2023.

The findings were published on 24 April in the journal Science Advances.

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Estimator – Construction (Durban)

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An established and dynamic contractor within the construction industry seeks an Estimator with proven experience as a construction estimator, solid knowledge and experience with tendering processes and experience with providing costings and certificates for the job at hand.

Responsibilities:

  • Acquire an understanding of the requirements of the project/programme at hand
  • Select metrics to produce valid estimates
  • Visit sites to gather essential information
  • Review documents or consult experts to collect all necessary data
  • Analyse data and produce forecasts
  • Perform risk analysis
  • Prepare detailed reports or bids for submission to appropriate parties including government tenders
  • Select advantageous deals by evaluating offers and quotes

Requirements:

  • Basic understanding of accounting and project management concepts
  • Deep understanding of research methodology, data analysis and estimation metrics
  • Comfortable with numbers and technology
  • Great attention to detail
  • Excellent communication and negotiation abilities
  • Well-organised and reliable

Apply:  

Posted on 13 Jul 10:38

Data Scientist/ML Engineer (Durban)

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Remuneration: R650000 – R750000 per year Commission only 
Location: Durban
Type: Permanent
Reference: #KB49815
Company: E-Merge IT Recruitment

Job description

Work with the latest in data science and artificial intelligence technologies to dive deep into the development of new intelligent digital solutions that will help this world-leading supplier in mining and construction markets solve some of their most significant challenges. This is a great chance to take your career to the next level and accelerate your performance through data.

Reference number for this position is KB49815 which is a permanent position based in Durban offering a cost to company salary of R650,000 – R750,000 per annum negotiable on experience and ability. Contact Kavisha Bissessar on

.

Are you ready for a change of scenery? E-Merge IT Recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.

Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals: https://www.e-merge.co.za/careers/referralprogramme/

Requirements

Essential requirements:

  • Honours degree in applied statistics, mathematics, computer science, economics or related science, technology, engineering or mathematical field.
  • Four+ years of experience in a data science related role.
  • Experience gained in the mining industry will be highly advantageous.
  • Experience working with cloud-based computing platforms like AWS.
  • Proficiency in using SQL, Python, R
  • Outstanding analytical skills.

Perks and benefits

  • Competitive benefits package.
  • A culture of constant personal development and assistance with tuition benefits.
  • Flexible working hours.
  • Casual dress code.
  • Hangout with your colleagues on a Friday afternoon and kick back with online gaming.
  • The office is situated five minutes away from great restaurants and world-class shopping malls.

Posted on 13 Jul 09:33

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Kavisha Bissessar

011 463 3633

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Full Stack Backend PHP Developer (Cape Town)

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Location: Cape Town
Type: Permanent
Company: Nomad Now

Job description

Our Nomad Now Client, an award-winning front-office automation process company, is looking for a Full Stack Backend PHP Developer with five to seven years’ experience.

Requirements

  • Five to seven years’ experience in the same role at a different company
  • Fluent with PHP 5.6+ (preferably PHP 7+)
  • MySQL / MariaDB / PostgreSQL
  • Knowledgeable with Apache / NGINX § Experienced in HTML, CSS, JavaScript, AJAX and REST
  • Familiar with modern JavaScript frameworks (like Ember, Angular, React or Vue)
  • Modern tooling using NPM, Composer, Webpack, and other build tools like Grunt and Gulp

Responsibilities:

  • Develop, implement and support existing and new applications  
  • Build and maintenance of the back-end database and services
  • Write testable, maintainable code for robustness and reliability
  • Integration of data sources and databases into singular systems
  • Contribute to implementation plans, and assist in rollout

To apply for the role, create a profile here http://my.nomadnow.co/register. Ensure your Nomad Now profile matches the keywords in this job advert, and you will be invited to apply to the role through the platform.

Posted on 13 Jul 09:12

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