Restaurant & Bar Floor Supervisor | The Silo Hotel, V&A Waterfront in Cape Town | Other General Employment | Job Mail | 4640788
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The Silo Restaurant and Bar Supervisors need to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs are attended to at all times during their stay. They are knowledgeable about the Royal Portfolio properties and standards and need to ensure that they adhere to the company’s purpose which is “To give guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Plan, supervise and control various operations, working closely and supporting the food and beverage manager.
Anticipate guests’ needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
Constant effective communication with managers and supervisors regarding any guest or staff issues.
Encourage and motivate staff with a positive attitude.
Operate POS (point of sale) and maintain security of system.
Follow the correct cash up and management of bills and house accounts, incl cash and credit card transactions.
Prepare reports for food and beverage manager.
Manage waiters, barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.
Maintain excellent product knowledge.
Prepare weekly staff rosters if need be.
Conduct service briefings.
Ensure all front of house staff adhere to the ‘Company code of conduct’ and ‘standard operating procedures’
Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediately.
To monitor staff service levels to establish any areas that required attention or further training and provide training where required.
Ensure the correct set up for functions and bookings for the day.
Ongoing menu and beverage training as well as developing regular tests.
Monitor staff breaks and general time keeping.
REQUIREMENTS & QUALIFICATIONS
Diploma in Hospitality Management or Hotel School qualification will be given preference
3-5 years’ experience in a luxury hotel & restaurant environment
A strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, Power point, Outlook
Food & Beverage product knowledge
Strong organizational skills and ability to multitask
Ability to stay calm under pressure
A willingness and passion to serve
Presentable and well groomed
Ability to work long hours, day and night, including weekends and holidays.
Very strong ability to communicate, read and write in English is essential, additional languages are a plus
A passion to learn, teach and drive improvement in employees
International experience in a similar environment and travelling experience will be advantageous
Own transport a plus
The ideal candidate for the Restaurant & Bar Floor Supervisor position is one who can be dedicated, a leader and a team player. Someone who will live the Purpose and Values of the Company and buy into our culture.
Please note: the final stage in the interview process will be a polygraph test.
Print Coordinator in Pinetown | Other General Employment | Job Mail | 4650280
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The purpose of this post is to facilitate the acquisition of knowledge and skills by individuals in order that they are able to function
Effectively within the profession and as productive members of the broader society.
KEY PERFORMANCE AREAS
Facilitation of teaching and learning within the discipline of Public Administration and Management;
Supervision of post-graduate research
Perform academic administration, in relation to the expectations of the qualifications in Public Administration and
Management.
Coordination of the Raymond Mhlaba Unit for Public Administration and Leadership in Project Management.
Develop relevant course and module content in collaboration with staff in the discipline of Public Administration and
Management..
Participate in engagement within the University and wider community.
CORE COMPETENCIES
Sound knowledge in the theory and application of public administration and management
Experience in facilitating learning at the undergraduate and post-graduate level and supervision of post-
graduate research.
Demonstrated ability to contribute to the creation of knowledge, by virtue of publications and successful supervision
of post-graduate research
Show potential in conducting research in public administration and management.
Ability to organize annual memorial lectures; organize and manage short learning programmes and other community
engagement activities.
Project management skills
.
REQUIREMENTS
In order to be considered for appointment to this post candidates should have
– a PhD in Public Administration and Management with relevant experience for Senior Lecturer; OR
– a Masters degree in Public Administration and Management with relevant experience for Lecturer – progress towards completing a PhD will be an added advantage.
Experience includes:
facilitating learning at higher education both at undergraduate and postgraduate levels;
The successful candidate will be responsible for capturing of data and financial information and performing specific general ledger reconciliations to specific areas of the financial processes in the financial accounting process of the organisation. The position reports to the Regional Finance Manager, and is based in Beacon Bay, East London.
Requirements:
– Grade 12
– Relevant Tertiary Education, such as a Bachelor of Commerce Degree in Accounting
– 3 – 5 years’ experience in similar role and high-pressure environment
– Solid financial-process understanding up to Trial Balance
– Proven experience in being able to perform Balance Sheet reconciliations
– Solid understanding of VAT
– Software knowledge: MS Office with specific focus on Excel, Databases, Accounting Software (SAP highly advantageous)
– Ability to meet deadlines and perform in a high-pressure environment is essential; must have a high-performance orientation, be able to function independently as well as in a team, be proficient and take initiative.
Responsibilities:
– Responsible for month end processes and assist in capturing of data – Responsible for internal and third-party invoicing and accounts receivable – Liaising with credit control regarding daily banking and bank transfers. – Managing the allocated creditors: reconciling, recording and reconciling of transactions – Managing sundry debtors: reconciling and ensuring receipts are correctly allocated – Assist the Finance and Administration Manager with developing the operational budget for the Hospital – Constantly striving to improve working methods to improve standardisation and efficiencies – Perform reconciliations for specific processes – Assist the Finance and Administration Manager with ad-hoc tasks and projects – Operate accounting software programs (e.g. SAP) to process business transactions – Function in accordance with established standards, procedures and policies – Developing and maintaining a comprehensive financial filing system – Facilitate account queries with internal and external stakeholders – Responsible for preparation of accounting reconciliations % resolving of reconciling items in the accounting process – Ensure compliance to corporate governance and the organisation’s procedures and protocols – Assist in special projects as requested by management – Strive to continuously improve working methods to improve standardisation and efficiencies
Coca-Cola Beverages South Africa (CCBSA) has exciting opportunities in our Manufacturing department.We are looking for a talented individual with relevant skills and experience as a Technician : Control and Automation , which is based in Bloemfontein. The successful candidate will report directly to the Packaging Engineer.Key PurposeCo-ordinate, coach and influence the activities of the level one maintenance teams in the production, processing and utilities environment and to provide specialist technical support and advice to ensure maximum equipment availability.
A 12-year-old boy was injured when a house collapsed on him in Umlazi on Sunday, paramedics in KwaZulu-Natal said.
“Earlier this afternoon paramedics from KwaZulu-Natal emergency medical services responded to H section in Umlazi south of Durban where an informal dwelling had collapsed,” said spokesperson Robert Mcckenzie.
“They treated a 12-year-old boy who sustained injuries at the scene. He was treated and transported to hospital in a serious condition.”
The health department in the province also announced that 74 paramedics had graduated from a course that gives them further skills to help patients in an emergency before they are transported to hospital.
They graduated from the KwaZulu-Natal College of Emergency Medicine at a ceremony at the Dundee City Hall.
They were “upskilled” from Basic Life Support to Intermediate Life Support and this enables them to resuscitate patients with cardiac arrest and perform uncomplicated breech delivery, among other competencies.
They were congratulated for contributing to an enhanced level of pre-hospital patient management by Health MEC Nomagugu Simelane-Zulu.
Nurses are at elevated risk for suicide, but the issue gets little attention, researchers report.
Their study of 2005–2016 US government data found the suicide rate among female nurses was significantly higher (10 per 100 000) than that of the general female population (7 per 100 000). The rate among male nurses (33 per 100 000) was also higher than in the general male population (27 per 100 000).
Opioids and benzodiazepines
The findings show “that male and female nurses are at a higher risk for suicide, confirming our previous studies,” said study senior author Judy Davidson, a research scientist at the University of California, San Diego.
“Female nurses have been at greater risk since 2005 and males since 2011. Unexpectedly, the data does not reflect a rise in suicide, but rather that nurse suicide has been unaddressed for years,” Davidson said in a university news release.
Drugs – namely opioids and benzodiazepines – were the most commonly used method of suicide in females. This indicates “a need to further support nurses with pain management and mental health issues,” said study co-author Dr Sidney Zisook, a psychiatry professor at UC San Diego School of Medicine.
“The use of firearms was most common in male nurses, and rising in female nurses. Given these results, suicide prevention programmes are needed,” Zisook said in the release.
The study was published online in the journal WORLDviews on Evidence Based-Nursing.
Time to take urgent action
Another paper in the same issue outlined the effectiveness of a health care provider suicide prevention programme called the Healer Education Assessment and Referral (HEAR) program, which has been tested at UC San Diego.
The programme provides education about suicide risk factors and offers screening. It is listed as a best practice in suicide prevention by the American Medical Association.
“It is time to take urgent action to protect our nursing workforce. The HEAR program is ready for replication at the national level to address this newly recognised risk among nurses,” said Davidson, co-chair of an American Nurses Association task force on nurse suicide.
Talk-based therapy to build resiliency would complement the programme, she added.