Job description

To manage a team of up to four fundraisers, lead from the front by fulfilling the general tasks of the fundraiser while supporting the team to attract individual donors, meet and exceed their contractual KPIs as well as personal targets at shopping centre’s and other private sites as directed.

Key Responsibilities:

Donor Acquisition

• To travel to and from work at private sites for the purpose of acquiring donors as scheduled by the Individual Giving Coordinator, and as allocated in the weekly roster.
• To meet and maintain over any four-week period the contractual average daily sign-up rate
• Be accountable for achieving daily goals or targets (in terms of quantity and quality), in accordance with the agreed Key Performance Indicators (KPIs)
• To maintain an average donation and donor age as prescribed by the contractual requirements
• To ensure that donors acquired meet the required standards

Training and Coaching

• Attend and actively participate in both field and classroom training, meetings and coaching as guided by the Individual Giving Coordinator
• Maintain an updated knowledge of all CHOC programs
• Identify training requirements for self as well as the team and communicate these to the Individual Giving Coordinator
• Assist in delivering training to the Fundraisers alongside the Individual Giving Coordinator
• Provide in-field coaching to Fundraisers by maintaining a working knowledge of proven F2F techniques, methods and skills required
• Be responsible for the training and coaching of newly recruited Fundraisers in the field to ensure high employee retention rates beyond the probation period

Administration

• To accurately collect and record personal and sensitive information from pre-donors on the e-Mandate or paper forms when necessary, ensuring that the completed paper forms are stored securely until handed over to the Individual Giving Coordinator
• To take responsibility of and keep safe all data capturing tools and equipment provided for the fulfilment of the role – such as, the tablet and the paper forms, gifts for donors and others.
• To be responsible for the drafting of the weekly rota, and sharing it with the team once agreed upon with the Individual Giving Coordinator
• To ensure that all leave taken, planned or unplanned, is correctly reported at the end of the week to the Individual Giving Coordinator, and the leave form correctly completed and submitted
• To provide oversight over the leave application process for the Fundraisers, and ensure that all completed leave forms are submitted timeously to the Individual Giving Coordinator
• To ensure that the team weekly target is set and communicated at the start of the week with the team, and reviewed daily at the start of each shift in that week in discussion with the Fundraisers.
• To schedule meetings with each team member for weekly performance reviews, and submit minutes to the Individual Giving Coordinator in the same week.
• To review and acknowledge performance results captured on the Dashboard, and indicate when there is a need for rectification.
• To ensure that the stock levels of all stand collateral is maintained at sufficient operational levels, and this includes donor packs, etc.
• In liaison with the CHOC Driver, to ensure that the stand is both setup and dismantled within the site’s prescribed times.

Advocacy

• To represent CHOC Childhood Cancer Foundation South Africa in a professional manner while at the site of work or otherwise, whilst in uniform/CHOC branded clothing, through speech, dressing and behaviour
• To ensure that the team adheres to the organization’s Code of Conduct and all other relevant organization policies at all times to maintain a good image of the organization and the operation

Working relationships

• Externally – to foster and develop a good working relationship with Centre Managers or any other designated point of contacts at the private sites.
• Internally – to work closely with the F2F Fundraising team, BD unit and others in order to learn and improve on the F2F Fundraising technique to raise funds for CHOC Childhood Cancer Foundation South Africa

Experience

• Proven success in leading a team of F2F Fundraisers is a requirement (one to two years’ experience)
• Customer service experience
• Demonstrated ability to inspire and motivate people
• Ability to work independently

Competencies and Skills

• Excellent communication skills
• Strong interpersonal skills
• Resilience
• Results driven
• Cooperative team player
• Highly motivated and able to work well under pressure
• Respect and understanding for cultural diversity
• Punctual, honest and reliable
• Valid and current driver’s license

Experience in a supervisory role would be an advantage

To apply submit a CV (maximum four pages), names and contact details of at least three recent referees, to

az.gro.cohc@seicnacav

.

Requirements

Competencies and Skills

• Excellent communication skills
• Strong interpersonal skills
• Resilience
• Results driven
• Cooperative team player
• Highly motivated and able to work well under pressure
• Respect and understanding of cultural diversity
• Punctual, honest and reliable
• Valid and current drivers licence
• Experience in a supervisory role would be an advantage

Posted on 29 Nov 12:21

Job description

Boutique investor and stakeholder communications agency in Hyde Park is seeking a senior typesetter/layout/DTP specialist with experience in annual report and other stakeholder communications, design implementation, typesetting, layout and finished art.

This individual will be responsible for carrying out the following duties:

• Working on established brands and implementing them across multiple media and formats.
• Typesetting and implementing designs for annual reports, financial results, presentations, brochures, corporate identities, presence branding and other corporate communications.
• Taking briefs from DTP manager, project manager, creative director or clients.
• Being adept at following design instructions according to brief.
• Taking projects from client-approved concept to final artwork.
• Being able to work under pressure to meet tight deadlines.
• Delivering all work timeously, according to deadlines.
• Proofreading to produce accurate and high-quality work.
• Quality control all typesetting and DTP before delivering/presenting to DTP manager, creative director and to client.
• Performing author’s corrections and design/layout adjustments as needed.
• Interpreting the client’s business needs and developing suitable solutions to fit their requirements.
• Working both independently and with other members of the team.
• Being able to work on multiple streams of work at once is crucial.
• Having confidence to present and explain ideas to colleagues.
• Resolving work briefs by gathering information and data through research and in consultation with DTP manager and Creative Director.
• Using innovation to redefine a work brief within the constraints of cost and time.
• Having strong computer skills: keeping abreast of emerging technologies in new media, particularly design and DTP applications such as Adobe InDesign, Illustrator and Photoshop — additional graphics software experience is an advantage.
• Keeping up to date with international corporate communications trends and applying that knowledge.

Company Description

We are a multi-disciplinary team of dedicated experts, offering comprehensive authorship, communications and design services from our studio in Hyde Park, Johannesburg.

Requirements

Qualification and experience:

• Minimum of five years’ experience in typesetting, layout, DTP and finished art (Note: we will not consider any CVs with less than five years’ experience).
• References to be provided.
• Extremely proficient in Adobe InDesign, Illustrator, Photoshop and Acrobat. Must have advanced knowledge of typography, headings hierarchy, style sheets, tables, graphs, data visualisation, infographics and other information design.
• Proficient in Microsoft Office. Being extremely proficient in PowerPoint will be an added advantage.
• Superior knowledge of printing processes and production.

We invite applications from candidates who meet the following criteria:

• Valid driver’s licence, with own reliable vehicle — is a must.
• Responsible and accountable.
• Self-motivated and passionate.
• Extremely proficient in typesetting, layout, design implementation and finished art.
• Exceptional attention to detail and accuracy.
• Have a collaborative approach and the ability to problem-solve and think quickly and strategically.
• Work overtime when required.
• Creative and original.
• Able to work quickly without compromising on the quality of workmanship.
• Able to work under pressure and meet deadlines.
• Work well in a team or alone.
• Career-driven outlook.
• Good interpersonal and time management skills.

To apply – please submit the following: 

1. Your CV indicating current account/sectors previously worked 
2. A cover letter indicating your notice period, if applicable
3. Salary expectation

Start date: from mid-January 2020

• Important: Send your CV application via email only to:
• Please do not cc anyone else in the company and please do not contact us telephonically.
• Should you not receive a response within seven days, please consider your application unsuccessful.

Posted on 29 Nov 12:15