Author Archives: vrapto

Helpdesk Operator

You Need Posted on by

Helpdesk Operator in Western Cape | Other Professions | Job Mail | 4576899

This site uses cookies. By browsing this site, you agree to our use of cookies. Read more about our use of personal information on our Privacy Policy. x

<< back

  • Ad Placed : 24 Oct 2019 21:30:06 Affiliate ad
  • Remuneration : PER MONTH
  • Employment Type : Full Time
  • Employment Level : Senior Management
  • Industry :
  • Professions
    Other Professions
  • Region : Western Cape
  • Company : Boardroom Appointments

Our client based in Cape Town is looking for a Helpdesk Operator / Administrator to respond / create orders, general customer inquiries, invoice inquiries, and customer complaints.

Education and Minimum Requirements

  • Grade 12 (Matric)
  • Property management experience will be an advantage
  • Strong Proficiency in relevant computer packages (MS Office) and software packages

Competencies

  • Very strong communication skills
  • Excellent attention to detail and numerate accuracy
  • The ability to do follow up on outstanding payments
  • Innovative thinking and ability to follow process
  • Dynamic and enthusiastic
  • The ability to interact professionally with individuals at all levels of staff
  • Competent time management skills
  • Professional attitude and capability and personal initiative
  • Be deadline driven

Responsibilities

Administration Management

  • Comply with internal requirements regarding the upkeep of filing systems.
  • Contractors on site documentation, quotes, jobcards, service reports
  • Creating/manage of purchase orders together with supporting documents on the system. Supporting documentation to be filled with the job cards.
  • Efficient operation of Helpdesk system. Issue job cards, follow-up on opened job cards, changing the status of the job cards from assigned/complete/history, closing of job cards, update the notes on the job cards.
  • Attend to follow ups and escalations of work orders where and when necessary
  • Administration and control of vender documentation.
  • Ensure that new contractors are loaded on the share drive.
  • Completing of credit applications
  • Maintain a good relationship with the various local authorities.
  • General administration duties in the office relating to the Service Department and assist the Service Department personnel with all administrative functions of the Department

Asset Maintenance & Management

  • Dispatch service providers for maintenance requests when requested by Property Service Manager, Property Manager or Centre Manager.
  • Follow up on the progress of the job until invoice is received

Financial Management

  • Outstanding purchase orders to be managed and followed-up weekly/daily.
  • Manage all invoices received from vendors and suppliers and prepare paperwork for submission to finance department by matching the purchase orders and vender invoices.
  • Ensure that the orders and the invoices are married, ensure that the invoicing details are correct, ensure that the correct vat #’s are used, ensure that the job cards are signed and that the job was successfully completed before the invoice is send for processing
  • Checking and coding of invoices as per the code supplied by the requester of the job card.
  • Liaison with the external accounts department to solve any problems that may arise with invoices.
  • Liaison with the internal accounts department to solve any problems that may arise with invoices.
  • Capture invoice details on the systems and close to history and ensure that all back-up documentation is in place before the job card is closed on the system

Customer Service

  • Liaison between internal & external clients in a professional and respectful manner.
  • Logging of complaints or other requests received from tenants for services to be rendered.
  • Notifying responsible supervisor of work to be carried out.

Reporting

  • Assist with accrual report per Service Manager from the system on a monthly basis.
  • Preparing back-up information for operational reports to Facilities Managers or Property Services Managers
  • Generate report of all open work orders for auditing purposes by the Property Services Manager.
  • Attend scheduled meetings with the Building Supervisors and follow up on the outstanding work and invoices
  • Manage daily progress of the helpdesk system

General Duties

  • Responsible for all other duties as assigned by Facilities Manager or Property Services Manager.
  • To undertake any other duties as may be required by the level of the post, and as required by the manager.
  • Adhere to deadlines set by the manager

Please visit our website at www.boardroom.co.zafor more details and to register your C.V.

Get Alerts

To apply for this vacancy please access this job advert on a desktop computer.

Apply for other Jobs on Job Mail.

Health24.com | Gender reassignment surgery does bring mental health benefits

You Need Posted on by

Transgender men and women who undergo gender reassignment surgery are much less likely to need mental health services later, new research suggests.

The researchers, Richard Branstrom and John Pachankis of the Yale School of Public Health, said the finding “lends support to the decision to provide gender-affirming surgeries to transgender individuals who seek them”.

Mental health care services

The conclusion is based on the tracking of more than 2 500 Swedish patients who were diagnosed with gender identity disorder at some point between 2005 and 2015.

In that timeframe, just over 70% of the patients were offered hormone treatment, while almost half (48%) underwent gender-affirming surgical treatment. Almost all of the surgical patients (97%) also underwent hormone treatment. Less than one-third opted for neither treatment.

The investigators found that those who underwent surgery were 8% less likely to reach out for mental health care services in the first year after surgery. Those services included mood and anxiety disorder treatment, antidepressant and anti-anxiety prescriptions, and/or hospitalisation following a suicide attempt.

The declining trend among post-op patients continued unabated for a decade, dipping an additional 8% each year, the findings showed. No similar benefit was linked to undergoing hormone treatment alone, however.

Not a cure-all

The findings are important given the greater overall need for mental health services in this group, compared to the general population, the researchers stressed in a news release from the American Psychiatric Association.

For example, these patients are roughly six times more likely to seek care for a mood or anxiety disorder. They are also more than three times as likely to seek prescriptions for antidepressants and/or anti-anxiety medication.

However, gender reassignment surgery did not serve as a cure-all. In fact, the study authors warned that even after surgery, transgender patients remained more in need of mental health services than their general population peers.

The findings were published online in the American Journal of Psychiatry.

Image credit: iStock

NEXT ON HEALTH24X

Sport24.co.za | Tsitsipas battles into 13th quarter-final of 2019

You Need Posted on by

Basel – Stefanos Tsitsipas reached his 13th quarter-final of 2019 on Thursday when he came back to claim a 6-7 (4/7), 6-2, 6-4 win over Lithuanian qualifier Ricardas Berankis at the ATP Swiss Indoors.

The Greek third seed will next face Italian fifth seed Fabio Fognini or Filip Krajinovic of Serbia for a semi-final spot.

Tsitsipas said he didn’t panic after losing the opening set to his 70th-ranked opponent in 52 minutes.

“He was giving me a hard time in the first set, it was not easy to overcome, we had a high-quality match,” said Tsitsipas, the world number seven.

“I managed to remain calm and not rush too much,” the number seven said after reaching his 13th quarter-final of 2019.

“I knew things would work out, I was able to break twice in the second set and once more in the third. I was serving well and that took some of the extra pressure away.

“Sometimes it’s tough to manage the energy. But getting angry sometimes can actually help. It can give you an extra reason to fight.”

The ATP Finals’ hopes of David Goffin stalled as the sixth seed lost to Reilly Opelka 6-7 (4/7), 7-6 (7/4), 7-5, with the young American sending down 29 aces in two and a half hours.

Goffin stands provisional tenth in the race to the eight-man season wrap-up with a final points-earning chance next week at the Paris Masters.

Rafael Nadal, Novak Djokovic, Roger Federer, Daniil Medvedev, Dominic Thiem and Tsitsipas have already booked their places in the ATP Finals, leaving just two places available.

Roberto Bautista Agut, who sits one spot away from a London invitation, stayed in the chase as he defeated France’s Richard Gasquet 6-2, 4-6, 6-3 and will next play Opelka.

The Spaniard claimed his 40th victory of the season as he works to become a first-time qualifier into the season showpiece in London which starts on November 10.

Results from the ATP tournament in Basel on Thursday (x denotes seeding):

2nd round

Stefanos Tsitsipas (GRE x3) bt Ricardas Berankis (LTU) 6-7 (4/7), 6-2, 6-4

Reilly Opelka (USA) bt David Goffin (BEL x6) 6-7 (4/7), 7-6 (7/4), 7-5

Roberto Bautista Agut (ESP x4) bt Richard Gasquet (FRA) 6-2, 4-6, 6-3

News24.com | Mbeki’s warning as DA scrambles: Don’t shatter SA’s dream of non-racialism

You Need Posted on by

“I have understood from the statements made by the various leaders of the Democratic Alliance [DA], including Mr Mmusi Maimane, that the current developments within the DA have to do with the continuing challenge of racism in our country.” 

So says former president Thabo Mbeki (in a typically academic fashion) who has now added his voice to commentary around the political crisis unfolding in South Africa’s second-largest political party.

READ: ‘Don’t be discouraged, my big brother’ – Malema’s message to Maimane

Mbeki made the statement after a week of major disruption and upheaval in the official opposition which saw the likes of Johannesburg Mayor Herman Mashaba and, most recently, DA federal chairperson and federal leader Athol Trollip and Mmusi Maimane, respectively, bow out from the blue party.

Mmusi Maimane and Herman Mashaba

Mmusi Maimane hugs Herman Mashaba who resigned as mayor of Johannesburg. (Felix Dlangamandla, Netwerk24)

“In this context, I wish to emphasise that, consistent with our Constitution, all our registered political formations have an absolute obligation practically to contribute to the national effort to make ours a non-racial country.

“It would be a matter of the greatest concern if it were in fact true that our country’s official opposition, the DA, is going through a leadership crisis because of a hegemonic ascendance of a racist tendency which seeks to assert policies to that end to sustain colonial and apartheid social relations.

“The millions of our people and our constitutional order will gain absolutely nothing from any negative movement in any of our political parties toward policies based on racism.

“The DA has an imperative obligation to reassure the nation, practically, unequivocally and transparently, that it is conducting and will conduct itself in terms of all its internal and public policies and programmes in a manner which truly helps to transform South Africa into a non-racial country.”

Mbeki goes on to say that “this is an obligation which binds all the political parties which serve within our legislatures, without exception”.

“Together, these must ensure that as elected representatives of the people, they faithfully discharge their solemn obligation to contribute to the building of the South Africa prescribed in our Constitution.

“Those who organise and act to frustrate the realisation of the goals detailed in our Constitution must understand that thereby they commit a criminal act against both the ordinary people in our country and the post-apartheid legal order which has sought to defend the interests of all our people without regard to race, class, gender, sexual orientation or creed.”

– Compiled by Ethan Van Diemen

Admin Secretary

You Need Posted on by

Admin Secretary in Kwazulu-Natal | Other Finance/Accounting | Job Mail | 4572033

This site uses cookies. By browsing this site, you agree to our use of cookies. Read more about our use of personal information on our Privacy Policy. x

<< back

Investment company based in Central Durban requires an experienced Admin Secretary.

Minimum Requirements:

  • Providing support to 4 Managers.
  • Front office duties.
  • Hosting clients at reception.
  • Administration.
  • Typing minutes of meetings, etc.
  • Answering switchboard and taking messages.
  • Booking travel arrangements for agents.

Minimum Requirements:

  • Providing support to 4 Managers.
  • Front office duties.
  • Administration.
  • Typing minutes of meetings, etc.
  • Answering swithboard and taking messages.
  • Booking travel arrangements for agents.

Get Alerts

To apply for this vacancy please access this job advert on a desktop computer.

Apply for other Jobs on Job Mail.

Shift Millwright

You Need Posted on by

Our client, a leading supplier of aluminium and machined components for the automotive and engineering sectors is seeking a Millwright to join their team.

Open position : Shift Millwright
Location : Port Elizabeth
Type : Permanent position
Reporting to : Engineering Superintendent
Working hours : Shift work (6:00-14:00 / 14:00-22:00 / 22:00-6:00)

The ideal candidate must meet the following requirements:

Educational and Training :
– Trade tested Millwright (Mechanical and Electrical)
– N3 qualification
– 3 to 5 years practical experience
– Certificate / qualification in supervisory management will be an advantage

Experience :
– PLC experience (Siemens)
– Understanding of pneumatics, hydraulics and the position of encoders for setup
– Knowledge of Siemens touch and KISTLER controls
– Installation of machinery and equipment
– Knowledge of motor control and drives
– Fault finding on CNC machines (mechanical and electrical)
– Replacement of balls screws, pneumatic and hydraulic cylinders on CNC machines
– Programming and setup of laser marking machines
– Knowledge of compressors
– Able to perform minor welding tasks

Additional job requirements :
– Available to work after hours and occasional callouts when required after shift
– Good hand-eye coordination
-Tolerance for stress, ability to work under deadline pressure
– Safety awareness and dedicated team member

Duties :
– Fault finding / programme Siemens S7 PLC’s
– Troubleshooting
– Inspections of equipment
– Performing allocated tasks during production change overs
– Maintain and monitor process security system as per production schedule
– Ensuring that work is performed in accordance with relevant safe working procedures
– Determine and set zero points on assembly equipment
– Maintain machine downtime to an acceptable level
– Ensure that strategic spares are kept
– Install and maintain mechanical, electrical and hydraulic systems and equipment
– Planned and preventative maintenance and where necessary instruct contractors on work to be carried out
– Setup and monitoring of Leak test units (ATEQ) and measuring equipment (KISTLER presses and torque tools)

Candidates meeting all the above criteria are invited to email their CV to claire@kingrec.co.za

If you have not received contact from us within two weeks, please consider your application unsuccessful.

 

Graduates (Cape Town)

You Need Posted on by
Remuneration: Market related 
Location: Cape Town, Century City
Education level: Diploma
Type: Permanent
Reference: ##R412
Company: Digioutsource

Job description

The Department:

Being leaders in the field of online gaming entertainment, our English customer service teams comprise of specialist hosts who understand the customers’ needs in context of the industry.

Purpose of the Role:

Our primary focus is to exceed the customers’ expectations and to execute everything possible to provide them with the best experience. From there, what follows is professional, friendly and knowledgeable service.

Duties include, but not limited to:

  • Providing world-class customer service by responding to customer queries by telephone, email and online chats
  • Processing and resolving of incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Completion of tasks assigned during shift
  • Customer relationship building and management as well as cross selling of products and services
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Excellent time management and adherence to schedule
  • Performing extra tasks given by managers / shift supervisors as required

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Requirements

Essential Criteria:

  • Degree or 2 year National Diploma
  • Willing to work in 24/7 shift environment
  • Own reliable transport and valid Driver’s License
  • Comfortable working in the gambling industry
  • South African citizen

Person Specifications:

  • Customer Orientation 
  • Organising & Planning 
  • Information Monitoring 
  • Stress Tolerance
  • Building Relationships
  • Communication 
  • Decision-Making 
  • Team Orientated

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process
*Shortlisted candidates may need to complete an assessment
 
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com

Should you not hear from us within two weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!

Posted on 24 Oct 14:34

Get job alerts for Graduates jobs

More…

C# Full Stack Developers (Johannesburg)

You Need Posted on by
Remuneration: R700000 – R900000 per year 
Location: Johannesburg, North
Type: Permanent
Reference: #GD47860
Company: E-Merge IT Recruitment

I like this lot for many reasons.

  • They’re one of the fast growing, top-tier technology consulting shops in the country.
  • They’re the type of business that has their project management as well as man management priorities right. They don’t tend to mess with developer health; they tend to be quick to implement new technologies but most of all they are one of those businesses that absolutely believes in skills development.
  • This is not the business for you if you are scared off by client interaction.

Their technical priorities are:

  • C#. You’re either already or approaching a full stack title
  • You know how to deliver decent UI – their pain is in the Angular world. They will talk to you even if you have only worked on UI at home
  • You’ll need some backend skills – usually projects will consumer Rest, SQL Server and the like; although there are several projects running now that are calling for Node and Agular knowledge

Reference Number for this position is GD47860 which is a permanent position based Johannesburg North offering a permanent rate R700,000 to R900,000 CTC per annum negotiable on experience and ability. Contact George on

az.oc.egrem-e@mdegroeg

on or call him on 011 463 3633 to discuss this and other opportunities.

Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche Recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.

Do you have a friend who is a developer or technology specialist? We pay cash for successful Referrals!

Posted on 24 Oct 14:32

Apply by email
George
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Software Developer jobs

More…

Mid-Level Web Developer (Durban)

You Need Posted on by
Remuneration: negotiable Basic salary 
Location: Durban, Durban North
Job level: Mid
Type: Permanent
Reference: #WEB DEV 10-19
Company: The Fire Tree Design Company

Job description

The Fire Tree Design Company is looking for a full stack web developer to join our team.

Your task is to create and develop websites along with web application projects according to deadlines in a fast-paced team environment.

You will be responsible for creating and maintaining several client websites back-end and front-end.
 
Must be able to communicate effectively in person and via email.

  • Minimum of five years’ in PHP and MySql web development and managerial experience.
  • Good understanding of WordPress, creating, editing and manipulating custom themes.
  • Working with databases, LAMP/MAMP etc.
  • Solid experience with quoting and using a PERT quoting technique.
  • Manage admin and juggle between coding, briefing, client meetings, admin, coffee breaks, and mentoring the other developers.
  • Please note that this is not an IT position. Relevant experience in web development is required.

Requirements

• Matric, relevant degree, or diploma

Desired skills and experience:
• HTML/CSS
• PHP5
• MySQL
• JavaScript
• jQuery
• WordPress
• Google Adwords/SEO knowledge

Advantageous:
• Magento experience

Posted on 24 Oct 13:35

Apply by email
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Web Developer jobs