Job description; • Perform research on warranties concerns, prepare / customize warranty papers for work. Review all warranty claims, administer and submit for warranty approval. Monitor repair order completion for authorization as per warranty requirement. Assist various departments and fulfill all warranty requirements. Monitor all customer inquiries and requests on warranty issues. Maintain knowledge on various warranty programs and bulletins by active participation in training programs. Ensure customer satisfaction and ensure compliance to all warranty specifications. • Evaluate databases and complete all data entry for warranty claims and filings. Manage all warranty claim submission, resubmit claims if required and ensure appropriate action is completed. Coordinate with account departments and settle all warranty claims.Prepare documents for all warranty audits as per OEM recommendation. Manage and upkeep of a warranty parts store in line with OEM manufacturers specification QUALIFICATIONS AND EDUCATION REQUIREMENTS Minimum of grade 12. 2+ years’ experience in warranty Proficient in office programs Have financial courses training. Ability to work with a minimum direct supervision Skilled on various workshop DMS Warranty training will be an advantage. Good telephone skills. Ability to work under pressure. PC skills (word, excel and mail) Knowledge of the motor industry is a minimum requirement. matomalcolm@yahoo.com

• Ad Placed : 01 Nov 2019 14:42:34
• Remuneration : PER MONTH
• Employment Type : Full Time
• Employment Level : Unskilled
• Industry :
• Automotive
  Parts
• Region : Eastern Cape / East London
• Company : Superior Quality Parts

Specialist retailer of engine parts looking for a parts salesman, in East London, who is committed, enthusiastic, energetic and a stable individual looking for growth. able to work independently and as part of a team, confident in speech & comfortable dealing with customers in person, on the phone or electronically. able to meet & exceed sales targets. Duties include, but not limited to • Respond to sales enquiries by phone, electronically or in person. Generation of quotations/invoices Provide aftersales & customer service General admin & store upkeep. Stock control Marketing. Driving – deliveries and errands Repping – finding new customers. Essential Driver’s license & no outstanding fines Computer literacy. Strong verbal and written communication skills Matric. CV traceable references No job hopping. Will suit an individual with these traits Organised & attentive to detail Professional & respectful. Honest and of integrity Good communicator and with people skills Passionate about sales and willing to go the extra mile. Neat with good personal hygiene Sober habits. The following is a plus Experience in the motor parts industry / basic knowledge of engines Experience in sales. Bilingual. Tertiary education Aspects to consider before you apply Working in the motor parts industry, you will get your hands dirty. Able to handle items weighing up to 35kg. If successful you will need to provide police clearance or apply. hr@sqpec.co.za

Automotive component manufacturer is looking for a Jig Technician who has extensive experience in shimming and acing

Minimum requirements:

• Tool Jig and Die Making experience
• 5-10 years experience in shimming and acing
• CNC Operation and programming
• Auto CAD experience

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Overall Mission of Position: 

• Manage and monitor the plant purchasing activities in line with Group purchasing policy, to improve QCD performance particularly in terms of Product/VAVE productivity,PPM and MPM and to handle/organise local purchasing needs
• To develop plant supplier chain solution

Position Specific Requirements:

• Identify qualified local suppliers with the support from Quality and technical team
• Identify opportunities for price-process cost reductions, validate them with team and implement them
• Be involved in programs (new projects) as from the very first RFQ answer to the end of the industrialization stage to ensure smooth Start of Production
• Be responsible for logistics management
• Help on other ad-hoc assignments
• Customer Relations
• Dealing with machine, tooling and raw material

Job Specific Skills, Knowledge and Behavioral Characteristics:

• Bachelor degree in engineering or business administration
• 5+ years working experience in auto industry
• Experience in Purchasing in an industrial environment
• Previous experience in interior trim part is a clear plus for understanding the business fast
• Initiative, Reliability, Good teamwork spirit, Stress tolerance

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Job Purpose:

• To monitor the plant’s activities and to maintain the product, process quality and systems to agreed standards through facilitation of improvements, and audits

Responsibility

Systems and Process Compliance

• Assist in maintaining an integrated Quality system structure within BRMP (Business Risk Management Programme) management structure
• Perform audits of the systems, processes and products on site to a defined audit schedule.
• Continually monitor the adherence to optimum process settings and controls, targeting continual improvement.

Risk Management

• Facilitate action teams and improvement programs and continually improve on identified risks.
• Create and/or update risk management related documentation (FMEA, Control plan etc.)
• Ensure that safety, environmental and quality standards are maintained at all times through random auditing of various standards and requirements at set intervals to set formats

Information Managements and Direction Focussing

• Ensure data collection and analyses of data trends and focus areas for improvement drives
• Circulate data and management reports to share information on focus areas and needs for improvement. Evaluate daily and report on the Customer Performance systems of any concerns raised.
• Control all quality-related documentation in the plant and approvals to customers. Included will be new products and Projects.
• Report on safety, quality and environmental risks

Management of Quality at Source

• Continually Improve upon the effective use of quality tools available to assist with improvement drives on the shopfloor, at source
• Continually Monitor, Measure and Trend the Performances within the plant to highlight and reduce risks and concerns
• Maintain Quality Registers, distribution matrices and relevant boundary samples

Business Management

• Continually measure, monitor and provide improvement plans for improving business systems efficiency and cost reduction program’s at the plant.
• Maintain strong relationships with both suppliers and customers.

People Management

• Co-ordinate the creation and implementation of a set of quality-related training modules for various levels of competency in quality tools and techniques for use as continual improvement tools within the plant. Supervise and evaluate quality staff duties and performance daily.

Customer Relations

• Attend to customer queries and resolve accordingly.

Maintain a high level of customer satisfaction with regard to quality concerns that may arise.

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