A well-known Fast Food Brand is looking for a Senior Fast Food Area Manager for a number of their stores in the Bloemfontein area
Responsibilities
- Leading multiple Fast Food restaurants simultaneously
- Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people and profit objectives
- Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
- Sales/ marketing and time management
- High visibility leadership and coaching
- Daily store audits with weekly and monthly feedback to Managers
- Regular Restaurant visits
- Period and quarterly store audit routine
- Attend Operations meetings and communicate with Managers
- Assist managers to draw up SMART plans
- Following disciplinary procedures and chairing inquiries (presiding officer)
- Assist with the opening of new restaurants
- Build, align and develop the team according to company goals
- Business annual planning (budget for the region)
- Ensure that all stores are profitable
- Manage the local store marketing done by the Managers
- Handle suppliers where necessary
- Handle escalated customer complaints
- Head Office inspections to ensure store is running operational
- Succession planning, people planning and benching of staff for senior positions
Requirements:
- Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
- MUST have +6 years’ experience as an Area Manager with Fast Food
- MUST have managed at least 8 stores at the same time – minimum, more is preferred
- Previous experience in KFC, Nandos, Barcello’s or similar is preferred
- Micros/GAAP POS experience
- Valid Driver’s license
- Own reliable transport
- Must be able to travel regularly
- SA Citizens Only
- Salary is dependent on relevant operational experience and skill set