JUNIOR IT SUPPORT TECHNICIAN IKAGENG ELECTRICAL CONTRACTORS HAS A VACANCY FOR A JUNIOR IT SUPPORT TECHNICIAN IN BLOEMFONTEIN General Duties & Responsibilities ⢠To administer, maintain, be accountable and troubleshoot the network consisting of servers, PC’s, Laptops, printers, switches, hubs, routers, Wireless, SAN, Video Conferencing and UPS.
⢠To be accountable for all logged calls within the SLA and to communicate with the Help Desk and ensure successful completion.
⢠Ensure all procedures such as health checks, change control and network documentation is adhered to, up to date and accurate.
⢠Manage the distribution and retention of data on various storage devices.
⢠Undertake a regular service program, including support of operating systems.
⢠Installing approved software and hardware connecting users to networks and providing initial training.
⢠Facilitate all cabling needed with an approved cabling company.
⢠Ensuring users efficient and effective utilization of applications and equipment.
⢠Establish and control systems access and security.
⢠Monitor systems in order to optimize performance and to initiate recovery action after system failures.
⢠Assist the customer concerning replacement of outdated equipment and software.
⢠Prepare weekly/ monthly reports.
⢠Ensure that the site at all times complies with customers audit as well as group standards.
⢠General housekeeping to be done of the computer room, computer cabinets and cabling to standards.
⢠Assist in managing all IT assets onsite.
⢠Ensure daily checks are completed and reports submitted to the Senior IT Technician on a daily basis.
⢠Communicate / escalate to the HR Manager / Senior Technician on any issues.
⢠Proactive suggestions into site operations with regards to Standard Operating Procedures (SOPS).
⢠Professional conduct including excellent communication etiquette to all internal and external clients. Skills and Experience ⢠Grade 12 / Matric
⢠A+ N+ ⢠Diploma in IT will be advantageous
⢠Driverâs License
⢠Back office applications
⢠Networking Hardware
⢠Backup technologies
⢠Knowledge of Maintenance and Support of Desktop user environment
⢠Knowledge of Maintenance and Support of Server environment
⢠Knowledge of Microsoft Applications user and Back office
⢠Knowledge of Wi-fi and Radio based systems
⢠Knowledge of Networking
⢠Adaptability and reliability
⢠Time management
⢠Initiative, ownership and quality Salary: Market Related Ikageng Electrical Contractors is an AA/EE Employer. Correspondence will be limited to shortlisted candidates. Should you not receive any correspondence within 2 weeks, please consider your application unsuccessful. Please note that ITC checks/Ref checks will be conducted. Also note that you may be required to take Psychometric assessment.
Should you meet all requirements, send your concise CV to recruitment@ikagengelectrical.co.za or fax to 086 662 9809.