The data analyst is responsible for all the operational department reporting with a specific focus on inbound and outbound support contacts, financial and player behavioural data and metrics. This includes reporting on territory, brand and product level.
The data analyst is also required to provide guidance, strategic and economic suggestions and recommendations on drivers of influence within the contact centre, the risk and payments team, marketing and acquisitions. It is also the responsibility of the analyst to investigate data anomalies and outlier to explain irregular activity.
Key outputs
Complex data extraction and manipulation
Data analysis:
o Analyse inbound and outbound support contacts, financial and player behavioural data and other data as requested by management o Identify and highlight any trends or other abnormalities presented by the data
Convert existing reporting tools to a standardized reporting infrastructure
Design the reports and or dashboards to display the required data in a manner that is user-friendly.
Investigation of new and innovative ways to enhance and update current processes
Design custom alerts for the Contact Centre, the Risk and Payments teams
Writing of Regular Reports:
o Compile daily, weekly and monthly standard reports
Investigate any anomalies and report back to business on results
Identify and implement reports to help Account Managers with analysis on campaigns
Includes suggestion on how to improve campaigns (based on identified trends and player behaviour)
Analyse reports to provide guidance and recommendations on what drivers’ influence volume growth on a brand and product level
Make strategic and economic suggestions for new/exclusive offer development and offer enhancements
Ensure on-going focus on the business process review and enhancements
Data analysis, review of anomalies and outliers to explain irregular activity:
Analyse inbound and outbound support contacts, financial and player behavioural data and other data as requested by management
Identify, highlight and investigate any unusual items or other abnormalities presented by the data and provide a report describing any important trend or shift, across all products and business areas
Inform team and have open communication about data issues/problems as a result of BI
Management of all Month-end reporting:
Includes reviewing and redesigning and implementing of reporting templates
Initiate investigations into untapped data where potential value or new measures exist
Find new innovative ways to report on key metrics or dig deeper to find the drivers of the
activity.
Requirements
Essential knowledge
Statistical, actuarial, applied mathematics or similar qualification, or significant appropriate work experience.
Preferred but not essential knowledge:
Internet Risk or Fraud, data profiling, financial statistical experience is preferred.
Skills:
Highly analytical – ability to translate business questions into numerical operations, and interpret the numerical result into commercial insight.
Excellent quantitative and qualitative analytical skills.
Comfortable with building and using large complex spreadsheets.
SQL query writing will be most beneficial, or will have to be learnt on the job.
Excellent verbal and written communication skills.
Attributes/abilities
Deadline-driven.
Detail-oriented.
Posted on 05 Oct 11:42
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I’m working on a fantastic opportunity, my client is global digital marketing agency in Johannesburg and they are recruiting for a paid social specialist to join their growing social media team. The agency offers a range of services to their clients including – SEO, PPC, programmatic, media trading and analytics and work with leading SA and International brands across cosmetics, retail, entertainment and FMCG.
Day-to-day your role will involve:
You will be working across social media platforms such as Facebook, Instagram, Twitter + YouTube.
Planning + buying of paid campaigns
Strategy for clients + managing large budgets
Managing clients KPI’s
Campaign optimisation
Reporting + analytics
Requirements
The ideal candidate will have:
Ideally, two+ years’ experience in paid social
Ideally you will have worked on large budgets
Strong understanding of bid management tools
Able to work to tight deadlines and under pressure
Strong analytical skills
If this sounds like you then get in touch with Amplified Talent to discuss further.
Posted on 03 Oct 14:45
Apply by email Taryn Lambert
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Amplified Talent
Amplified Talent, your personal solution for premium digital recruitment delivered to agencies and brands who require the very best that the market has to offer.
Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa’s favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits – including hiking, camping, trail running, mountain biking, snow sports, travel and more – Cape Union Mart is an essential first step in every adventure. Cape Union Mart has stores across South Africa, and in Namibia and Botswana.
My client is a financial services company with a global footprint. Their digital marketing department is looking for an individual with a strong drive for digital marketing with knowledge and understanding of paid search marketing. The individual will need to be very analytical in order to perform this function effectively and have a very good understanding of online marketing methods and trends in a digital-based lead generation.
As a digital marketer, you will spend most of your time analysing campaign and keyword performance, suggesting and implementing optimization strategies in order to achieve improved results. This is a great opportunity if you are passionate about digital marketing as an acquisition and client engagement medium.
Qualification:
A degree or post-graduate qualification in a quantitative discipline with experience in statistics, IT, informatics, accounting, marketing, new media, mathematics or similar.
Experience:
Previous experience in an analytical environment will be advantageous
Current experience in online marketing technologies such as Google Adwords (Adwords Certified – preferable), Microsoft Bing, AppNexus and other.
A good overall understanding of the tracking of web sources and web traffic will be advantageous.
Responsibilities:
Day to day management of paid search campaigns;
Statistical analysis of campaign data and drawing conclusions thereon;
Working within a specified budget;
Work closely with management to communicate campaign strategy, progress and results;
Submitting regular campaign reports.
Skills required:
Two to five years of Google Ad Words experience;
Very Strong MS Excel skills;
Programming skills in JAVA scripts, Google Scripts and HTML;
Data processing in basic SQL;
Sales orientated;
A natural flair for and understanding of the digital opportunities;
Excellent numerical and analytical ability;
Organisational and time management skills;
Excellent English verbal and written communication skills;
The ability to work in a team;
If you are interested, please send your CV and motivation to
az.oc.latigidtiurcer@aynat
.
Posted on 02 Oct 09:00
Apply by email Tanya Behrendt
0
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Recruit Digital
Recruit Digital; leading recruitment agency for the Digital, Media, IT & Advertising sectors in South Africa.
Covering both Cape Town and JHB roles, Recruit Digital provides staff for Media firms, Digital Agencies, Corporates, Startups, E-commerce retailers, and all other Internet related businesses.
Recruit Digital fills vacancies within Client Services, Creative & Design, Development & Technology, Sales, Copy-writing, Social Media, SEO, Planning & Strategy, Marketing, Senior Management & Executive positions.
A meat processing establishment requires an HR generalist in the Cullinan area. Please note:
If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position. Requirements:
B Comm HR Management Degree
Minimum five years’ relevant experience
Extensive VIP People experience
Microsoft Office (Excel very important)
Adapting and Responding to Change
Skills/duties:
Capture and check all relevant information of new employees on the system.
Maintenance of HR Information System.
Create new reports on HR Information system to ensure accurate reporting.
Conducting Systems Audits as per the required timelines.
Maintain Employee Personal files and ensure they are kept up to date.
Ensure employee files are kept safe through implementing safety measures.
Ensure general housekeeping of HR Information System
Applicants must reside in Cullinan or surrounding area.
Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
Visit our website to view all of our current vacancies: www.mprtc.co.za
Posted on 28 Sep 15:32
MPRTC Recruitment
The most essential and important resource any company can possess will undoubtedly be the talent that they employ. This is where MPRTC is crucial, in that we specialise in the most diverse and complex resource; we supply people, the right people, for your company.