Category Archives: Jobs In Gauteng

Auto Added by WPeMatico

Head of Ad Operations (Johannesburg)

You Need Posted on by
Remuneration: negotiable Market related 
Location: Johannesburg
Type: Permanent

Job description

We’re looking for….

A head of Ad operations to join a very young , fun and dynamic environment

Who are you?

You are a true team player and are good with people  

You have the ability to deal with a fast-moving operations team

You are able  to prioritise tasks flexibly to hit business objectives and to maintain internal relationships 

You are able to mediate, and you have a strong character to tackle and handle any issues that may arise

You can manage a team efficiently  

You have a strong personality 

What’s the role?

  • You will be responsible for making sure the digital department is operating efficiently and the various businesses and business units are getting what they need from the digital team
  • You will be responsible for monitoring workflow, ensuring tasks and issues are dealt with according to business priorities 
  • You will be responsible for acting as a non – technical / operational escalation point for the digital team, paid media and other operations teams across several businesses
  • You will be responsible for line management of Ad Ops team consisting of currently 1 ad ops specialist
  • You will be responsible for ensuring correct and efficient processes are in place and are followed as well as timelines managed 
  • You will be responsible for ensuring that any brief is met and compliance requirements are met 
  • You will be responsible for ensuring any client specific requirements/best practices are used
  • You will be responsible for maintaining the relationship between Ad Ops and client teams to ensure expectations are understood and achieved 
  • You will be responsible for managing relationships – Making sure our customers (internal and external) are happy and there is understanding 
  • You will be responsible for reporting and presentations
  • Ensuring the digital team has efficient and effective reporting for volume, profit and quality management
  • Ensuring internal departments have access to the info they require from the digital team
  • Reporting for senior management – how the team is tracking relative to targets, and performing month on month
  • Compiling client reports and presentations
  • You will be responsible for flagging any target issues or profit issues to the digital team
  • You will be responsible for managing relationships with various external partners
  • You will be responsible for manage deadlines for the digital team
  • You will be responsible for managing communication with the digital team – technical and non
  • You will be responsible for escalating any issues from internal departments to the relevant line managers if necessary 
  • You will be responsible for managing design priorities and outsourced design partners 
  • You will be responsible for driving new digital projects
  • You will be responsible for Qa and testing – making sure everything is working 100% 
  • You will be responsible for content – getting the most out of content – working with internal and external teams
  • You will be responsible for speeding things up – chase people for anything that is holding the digital team back 

Requirements

Boxes to tick…

  • Degree level education 
  • Experience in how to combine consulting skills, data analytics and media strategy to drive and improve clients’ business results. 
  • Strong experience in a digital traffic/project management environment 
  • In-depth knowledge of digital channels and familiarity with navigating Google Adwords, Google Analytics, Facebook Business Manager. Double Click and other digital channels a plus.

 

Your someone who…

  • Organised 
  • Ability to quickly learn new systems
  • Highly detail oriented
  • Good with time management
  • Obsessed with accuracy
  • A strong critical thinker and able to multitask 
  • Good at building relationships – a creative problem solver
  • Customer service expert
  • A great team player 
  • A good communicator – able to write clearly, speak professionally and translate complex technical concepts to a non-technical audience 
  • Excited by the idea to work in new technology and eager to take on the challenges of a constantly changing industry 

Posted on 08 Aug 16:37

Digital Strategist (Johannesburg)

You Need Posted on by
Remuneration: Basic salary 
Location: Johannesburg, Bryanston
Education level: Degree
Job level: Management Jnr-Mid
Type: Permanent
Reference: #Strategist
Company: Liquorice Digitas LBi

We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology. We work with some of the country’s leading brands.  We are experts in the full range of digital disciplines including the web, mobile, social, CRM and SEO/SEM.  The agency is young, dynamic, and growing rapidly and we are constantly looking for a great digital professional who really wants to make a major impact on the digital landscape.

We are seeking a senior and experienced Digital Strategist to drive innovative and highly effective digital marketing strategies for our clients as well as act as a thought leader for the agency within the digital community in South Africa. Excellent client management, strategic thinking, and executive communication skills are required.  This is one of the most senior positions within the agency.

Position summary: our digital strategist ensures highly innovative, strategic thinking which is applied to clients’ digital plans and helps lead the whole agency to create truly groundbreaking digital strategies. This is a leadership role and she/he collaborates and partners with agency professionals, clients, and our partners.

An important function of the digital strategy manager is to improve and maximise the agency’s knowledge, skills, and abilities in the areas of digital marketing and technology-driven marketing initiatives. This is not about creating or sustaining a separate ‘digital department’, but rather serving as a resource, advisor, mentor, and evangelist in the organisation.

The digital strategist will leverage their deep understanding of how to execute digital campaigns (web, mobile, social, CRM, SEO) working with our creative, technical, and client service teams.

In addition, a key role of the digital strategy director will be to provide thought leadership to our staff, clients, and the wider digital and marketing community. Key aspects of this role will be client workshops, knowledge shares with staff, public speaking at industry events, blogging, etc.  

Duties and responsibilities:

  • Working with the rest of the client team, help define the scope and recommended an approach for major digital projects for clients.
  • Play an advisory role on client engagements, serving as a digital strategy advisor to both account leads (internal) and clients (external).
  • Serve as a thought leader in aligning digital marketing strategy with a client’s business goals and objectives.
  • Drive high-level discussions on the role of digital within the total marketing ecosystem.
  • Working with the leaders of the client team, help convince clients of the value of digital marketing services to their business – help them define needs and potential solutions.
  • Effective use of research tools to define target audiences and optimise marketing and media plans.
  • Demonstrated expertise in online advertising, co-marketing/partnership programs and integrated campaigns.
  • Researching, identifying and compiling competitive insights to guide and optimise digital marketing efforts.
  • Perform detailed evaluation of client business environment including customer needs, capabilities/assets, and competitive realities to identify unique market opportunities and threats
  • Lead the design of insight driven digital strategies from opportunity identification through to experience definition. Structure and present recommendations to senior client leadership for approval.
  • Partner with creative, technology, analytics and account management to ensure successful project handoff and work is appropriately positioned for long-term success.
  • Contribute to or lead new business development, recruiting, team skill development, and digital ‘evangelisation’ initiatives
  • Thought leadership to our staff, clients, and the wider digital and marketing community.  Key aspects of this role will be client workshops, knowledge shares with staff, public speaking at industry events, blogging, etc.       

Requirements:

  • Six+ years’ experience in strategy consulting and/or marketing strategy across multiple industries (e.g. automotive, financial services, retailing and consumer goods) or in an agency environment.
  • Minimum three years’ professional experience developing a digital marketing strategy, project managing digital programs and online advertising campaigns; prefer large brand experience. With demonstrated experience.
  • Strong passion for and knowledge of technology, emerging media and the Internet; specific interactive strategy experience required
  • Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly
  • Excellent presentation, public speaking and deck writing skills
  • Ability to thrive in a fluid and entrepreneurial environment
  • Regional travel of 25% expected
  • MBA and management consulting experience a plus
  • Bachelor’s degree
  • Strong, effective business professional communication and client presentation skills; preferred previous experience in presenting to clients from an agency perspective.
  • Solid understanding of traditional marketing principles and how they apply to the digital medium.
  • Strong understanding of digital marketing and success factors.
  • Preferred five or more years’ experience in client-centred, agency environment (i.e. fast-paced, client or brand-centric professional experiences).
  • Creative ability and passionate interest in creating powerful digital marketing plans that meet client objectives.

If you are interested in applying for this great opportunity, please send your CV to

az.oc.ecirouqil@rh

using the reference mentioned above. Please do not send any additional documentation.

Please note we reserve the right to freeze or not hire in the role.

Should you not receive a response from us within three weeks of your application, unfortunately, your application has been unsuccessful.

Posted on 08 Aug 15:15

Apply by email
Tamlyn Joshua
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Strategist jobs

More…

Facilities Administrator – IT Technology (JHB – Northern Suburbs)

You Need Posted on by

Ad Talent

We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.

View company profile

SEO/PPC Manager (Johannesburg)

You Need Posted on by
Remuneration: Negotiable depending on experience 
Location: Johannesburg, Northriding
Education level: Degree
Job level: Management Snr
Own transport required: Yes
Travel requirement: Occasional
Job policy: Employment Equity position
Type: Permanent
Company: Fast Forward Marketing

We are seeking a candidate with an in-depth knowledge of SEO and PPC and be willing to match your expertise with Fast Forward’s proven processes and ‘best in the market’ philosophy. You should have more than five years’ solid knowledge and experience in SEO, PPC and analytics.

Obviously, your primary focus will be to increase our client’s website rankings for relevant keywords while driving traffic and leads/conversions.

You should attain these attributes:

  • Self-motivated with a positive attitude
  • A self-starter, detail-oriented, and passionate
  • A team player, and love to collaborate with others
  • Taking pride in your work and keep up to date on the latest trends
  • Having an informed opinion and enjoy being part of the creative and strategic process
  • Organised and efficient
  • Meticulous attention to detail
  • Well spoken, with excellent written and verbal communication skills

Responsibilities:

  • Ability to think creatively, strategically and identify and resolve problems
  • Analyse, develop and execute multiple client SEO and or PPC strategies and tactics
  • Manage workflow process of SEO/PPC deliverables
  • Manage a SEO hungry team
  • Ability to provide training and support to team members
  • Comprehensive keyword research
  • Provide on-page optimisation direction to developers and team members
  • Build link acquisition strategy
  • Perform technical and competitive analyses
  • Reporting on all aspects of Search
  • Client presentation of deliverables
  • Manage client expectations by educating them on best practices and overall education of SEO/PPC
  • Ability to work across multiple industries and sectors
  • Ability to manage and communicate SEO and PPC as a business strategy
  • Effectively understand and create landing pages based on user pain points

Requirements:

  • Five+ years of SEO and PPC with agency experience working with large brands/sites
  • On and off-page SEO experience (strategy and execution)
  • Link acquisition, implications of social media on rankings
  • Experience with keyword research/data mining tools and competitive analysis
  • Knowledge of Content Management Systems and their impact on search (WordPress, Joomla, etc.)
  • HTML Skills and experience working with and optimising SEO within CMS Systems (WordPress, Joomla, Drupal etc) as well as custom-build websites.
  • Solid understanding of redirects, user-agent detect scripting, rel=”canonical” tags, XML sitemap feeds and other related technical tactics
  • Extensive White hat link optimisation/acquisition experience
  • Extensive Experience with Google Keyword Tool, Google Placement Planner and Google Trends
  • Understanding of analytics software (Moz, Hot Jar, SEM Rush, Hubspot, Google Analytics, SEO Powersuite, Adobe Analytics)
  • Content strategy as it relates to search and the consumer decision process
  • Excellent knowledge of search engine criteria/algorithm updates (Panda, Penguin)
  • Either be… or be willing to become…Google Certified
  • Experience with A/B and multivariate testing

Salary: competitive salary – based on experience

Posted on 08 Aug 07:11

Apply by email
Xihla
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for SEO jobs

More…

Paid Social Media Specialist (Johannesburg)

You Need Posted on by

Advertising, Marketing,
PR, Media and Digital

Jhb: 011 883 5404
CT: 021 422 3590 www.adtalent.co.za     

Recruiters & Career Coaches in Advertising, Marketing and Media Industries

Lynn: 082 802 4441 (Advertising/Digital/Media)

az.oc.dauqskroweht@nnyl


Jo-Anne: 084 200 1703 (Marketing/Sales/PR)

az.oc.dauqskroweht@ennaoj

    

Recruitment Specialists since 1989

Rob Jones:

az.oc.llywel@jbor


Michelle Jones:

az.oc.llywel@jhcim


Tel: 011 465 9368
www.lewyll.co.za

3D CAD Designer (Ga-Rankuwa)

You Need Posted on by
Remuneration: Basic salary 
Location: Ga-Rankuwa
Education level: Diploma
Job level: Mid
Type: Permanent
Reference: #GARANKUWA CAD
Company: Worldwide Positions (Pty) Ltd

Job description

Top manufacturing company is looking for two 3D and CAD Designers to join their team. They will be responsible for working in collaboration with the full design team to work on all 2D and 3D designs.

PLEASE STATE JOB AD REFERENCE IN SUBJECT LINE OF APPLICATION EMAIL FOR YOUR APPLICATION TO BE CONSIDERED

NO NOT SEND A PORTFOLIO UNLESS REQUESTED

Requirements

-Matric
-Design related tertiary qualification 
-Minimum of 3 years relevant experience
-Adobe Illustrator, Adobe Photoshop and 3D CAD and rendering software expertise (preferably SolidWorks)
-Basic knowledge of the Flexo printing processes
-Web design experience (HTML coding)
-Animation skills and experience

Posted on 07 Aug 13:11

Apply by email
Kristin de Jager
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Designer jobs

More…

Scrum Master (Sandton)

You Need Posted on by
Location: Sandton
Type: Permanent
Reference: #1805208
Company: Datafin Recruitment

Join cutting-edge software solutions firm in Johannesburg as their next Scrum Master who will be responsible for guiding the team and organisation on Agile/Scrum practices, assessing the Scrum Maturity and conflict resolution. The ideal candidate requires a Scrum Certification, at least three years’ experience in a similar role working for a software dev team, be skilled in servant leadership, facilitation, situational awareness, conflict resolution and have knowledge of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach.

Duties: 

  • Guide the team and organisation on how to use Agile/Scrum practices and values to delight customers.
  • Guide the team on how to get the most out of self-organisation.
  • Guide the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assess the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
  • Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment.
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitate getting the work done without coercion, assigning, or dictating the work.
  • Facilitate discussion, decision making, and conflict resolution.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Support and educate the Product Owner, especially on grooming and maintaining the product backlog.
  • Provide all support to the team using a servant leadership style whenever possible and leading by example.

Requirements: 

  • Scrum Certification.
  • Minimum of three years of experience in playing the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to 

moc.nifatad@esereht

 and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.

Posted on 06 Aug 11:59

Apply
Therese Otten
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Datafin

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

View company profile

Get job alerts for Scrum Master jobs

Customer Experience Consultant (Johannesburg)

You Need Posted on by
Remuneration: negotiable 
Location: Johannesburg, North
Education level: Degree
Job level: Mid
Type: Permanent
Reference: #REF70093
Company: ASC Group

Job description

This role is responsible for providing advisory support to company’s teams/organizations to help them define the road-map and implement the change components required to improve the company customer experience such that customer loyalty and value increase.
He/she will work with assigned internal clients on specific projects or initiatives to help internal clients better understand customer expectations and requirements, and will facilitate the implementation of improvement plans that align with the overall business goals of Customer First for a Lifetime.

Key Performance Areas

Responsible for cultural journey towards Customer First for a Lifetime

  • Aligns customer centricity implementation to business strategy
  • Monitors overall impact

Main CX governing body for CX initiatives and all CX impact for the company

  • Identify best practices and changes to improve the customer experience
  • Ensure corporate wide adoption of customer centricity focus
  • Reports progress and impact to Divisional ExCo at regular check-in’s

Facilitates specific programs that improve company CX and make Customer First for a Lifetime “real” in every interaction

  • Actively participates in CX improvement initiative as a process facilitator and CX subject matter expert
  • Responsible for overall organizational measurement and analysis of CX
  • Provides regular updates to Customer Experience Council and Divisional ExCo on Customer First for a Lifetime progress
  • Provide company CX subject matter expertise to internal clients as necessary to ensure successful implementation of CX improvement initiatives 
  • Provide process, planning and measurement support to internal clients as necessary to ensure successful implementation of CX improvement initiatives 
  • Link company CX insights from research, and learning from previous CX initiatives, to the goals and activities of current client CX initiatives
  • Help internal clients understand how different business processes, organizational view points and customer goals influence/impact their CX initiatives 
  • Identify organizational, skill or resource gaps compromising CX initiative success, and facilitate the identification of practical solutions for closing those gaps
  • Provide advisory and implementation support to multiple CX improvement initiatives concurrently
  • Develop constructive working relationships with internal clients so that CI becomes a “coveted asset” within company and an influential thought leader with the business
  • Communicate effectively and appropriately with company’s CX infrastructure: ExCo, the CEC and various CX initiatives underway at any given time

Requirements

  • Experience delivering consulting services, including team leadership/facilitation
  • Experience managing executive level client relationships
  • Project management experience
  • Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
  • Able to command a group audience, facilitate solutions and lead discussions around CX strategy, CX transformation, customer service and customer engagement.
  • Highly developed soft skills, with the ability to adjust communication style based on the audience and client situations
  • Excellent analytical & problem-solving skills
  • Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
  • Demonstrated ability to lead and manage teams through influence while also functioning as an individual contributor/team member

Business Understanding

  • Understands the financial industry specifically customer management strategy and implementation of strategy

Competencies

  • Impactful leadership; Commercial Acumen; Purposeful collaboration
  • Execution excellence : Delivery, Accountability, Operational excellence, Customer connection: Building relationships, Insight ;Advice
  • Provide business intelligence on customer, reporting; recommendations and monitoring of action plans

Posted on 06 Aug 11:22

Apply by email
Miguel Cruz
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Customer Experience jobs

Head of Customer Insight Unit (Johannesburg)

You Need Posted on by
Remuneration: negotiable 
Location: Johannesburg
Education level: Degree
Job level: Management Snr
Type: Permanent
Reference: #REF70092
Company: ASC Group

Job description

This role is responsible for leading customer centricity across the organization. The successful candidate has the mandate to design, orchestrate and improve the customer experience with the objective to increase revenue through improved loyalty, reduced churn and growth in customer value. The are the face and motivational leader of customer centricity, leading the organization to work together for optimum customer experience delivery. This role prioritizes the company’s investment, areas of focus and areas of improvement for the customer experience, and drives measurable change through the ExCO, the CEC and the Customer Insights Team.

Key performance areas

  • Prioritizes, initiates, develops and leads customer experience programs and initiatives that deliver financial benefit and a positive impact on the customer experience
  • Support leaders in their roles across the company as cultural leaders in the customer centricity transformation
  • Collaborates across the company to put the customer at the centre of key business decisions
  • Leads the organization through the CX initiatives to work together to achieve the customer experience goals.
  • Leads the CEC in this capacity.
  • Leverages customer analytics and insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience
  • Defines the cross-company metrics of CX success.
  • Utilizes these metrics to monitor progress and build accountability across the company
  • Develops a sustained organizational communication program to share the vision, how to contribute to the customer experience and celebrate successes
  • Defines the customer experience skills required across all teams; influences the on-boarding and training strategy to build the company’s core strength on customer centricity

Responsible for company’s cultural journey towards Customer First for a Lifetime

  • Aligns customer centricity implementation to business strategy
  • Secures funding for high-impact customer initiatives
  • Monitors overall impact

Main CX governing body for CX initiatives and all CX impact

  • Identify best practices and changes to improve the customer experience
  • Ensure corporate wide adoption of customer centricity focus
  • Reports progress and impact to ExCo at regular check-in’s

Requirements

Education and Experience

  • 10-15 years of progressive experience driving customer service, operations and customer revenue excellence
  • Strong operational, marketing and financial background
  • A motivational change agent; a strategic leader who can successfully initiate and lead the execution of initiatives to drive profitable change
  • Proven ability to breakdown corporate and department barriers with an ability to influence and engage stakeholders
  • Highly skilled in working across functions throughout the company and building cohesive cross-functional teams
  • Analytical business savvy to identify key issues, root causes and opportunities to improve, and the ability to lead the company to action for improved business results
  • Excellent communicator (written/oral) at all organizational levels and with all teams; exceptional presentation skills
  • 10-15 years business experience

Functional Competencies

  • Develop and implement customer first strategic program.

Posted on 03 Aug 15:50

Apply by email
Miguel Cruz
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.