Our client, a Gauteng-based company specialising in online marketing and related technology services provider, is looking for a German speaking Call Centre Agent to join their team. The company offers a market-related salary package and would assist in organising a work permit for you.

Key performance areas:

• Assists all German users/clients (primary language) and with overflow for English speaking customers (secondary language)
• Responds to incoming customer queries via all contact mediums (call, live chat and email).
• Completes assigned outbound tasks within the required time frame
• Assists VIP Hosts (when necessary) with German translations and/or correspondence.
• Provides Floor Managers with information related to customer issues
• Monitors Internal Systems and informs the Floor Manager if these systems are not operating correctly
• Enhances and improves customer experience and relationships
• Correctly records all communication with our users/clients and escalate queries to other departments 

Qualifications and experiences:

• Matric 
• Two to three years’ customer care experience

Competencies required:

• Fluent in German and English (both written and verbal)
• Computer literate (specifically MS Office and internet applications) with moderate typing skill/accuracy, in primary Language (average 30 WPM with 90% accuracy)
• Strong attention to detail and ability to swiftly adapt to changes in workplace and industry
• Strong work ethic and ability to multi-task
• Must be able to perform under pressure
• Must be willing to work shifts
• Must have own (reliable) transport
• Must be flexible on overtime (should it be required)

Why should you apply?

• Competitive salary package including medical aid and provident fund contribution 
• Performance-based discretionary bonuses
• Subsidised basement parking and lunches:
• Employees choose their own lunch from an electronic catering system
• An on-site Barista who makes coffees in-house 
• On-site masseuse when you need workout your muscles 
• Daily fruit bowls and popcorn – costs are covered by the company
• A Games area with a foosball table, xbox, PSP, etc.
• An Employee Wellness Program:
• Costs are covered by the company

If you meet the above requirements and if you are interested in the position please send your CV to

moc.tnitnemtiurceraka@enna

#Arbeiten in Kapstadt #Deutsche Stellen #Deutschsprachiger Kundenberater #German Jobs #German speaking

Posted on 07 Jul 15:38

Job description

One of the top financial companies is looking for a SAP solutions architect that will serve as the conduits between businesses and technology. They will oversee all aspects of a systems solution, including those that are targeted towards customer relations, human resources, product lifecycle and supply chains. Using their analytical and problem-solving skills, SAP solutions architects craft adaptable, comprehensive suites major undertaking and SAP solution architects must design and implement the process in stage to ensure a smooth transition.

Requirements

• Multiple computing platforms, communication, management, industry knowledge

Educational requirements

• Bachelor’s degree in computer science, computer engineering, information science or another closely related field of study
• Training and certification in SAP along with approx. Five (min) to eight+ years’ solid experiences as a SAP solutions architect

Skills required

• Experience in working with multiple computing platforms, including hardware and software.
• Oral and written communication skills are key, especially when dealing with corporate executives and colleagues.
• Experience in managing a project from start to finish is a must.
• Must have the interdisciplinary background and industry knowledge necessary to work with a diverse range of companies.

The time for change is now! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. Email Nanette on

az.oc.egrem-e@kettenaN

or call her on 011 463 3633 to discuss this and other opportunities.

Check out our website www.e-merge.co.za for more positions that might be right for you!

Do you have a friend who is a technology specialist? We pay big cash to you if we place a friend that you sent us!

If you haven’t heard from e-Merge IT within two weeks of your application, please consider it unsuccessful for this position.

Posted on 07 Jul 12:14

An established software development company who does advertising management based in Johannesburg is looking for amid level business Analyst to join their team. Candidates must have strong UX skills.
Duties:

• Conduct requirements gathering sessions.
• Document business requirements.
• Document functional requirements.
• UI wireframing.
• Write test cases.
• Conduct product testing.

Requirements:

• Excellent English writing and grammar skills.
• Good communication skills.
• UX and UI design experience.
• Experience with UI wireframing tools.
• Excellent problem-solving ability.
• A logical thinker.

Experience that would be advantageous for this role include:

• Experience with relational databases (e.g. MS SQL).
• A financial background or a background working on financial systems.
• Front-end web development experience (JavaScript frameworks).
• Familiarity with the advertising industry and/or related industries.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

Comments:

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a word copy of your CV to

moc.nifatad@nyrat

and mention the reference numbers of the jobs.

Posted on 07 Jul 10:15

Johannesburg based leading financial giant, is urgently looking for an exceptional application development manager who will be responsible for management and control of resources to meet business application requirements.

Requirements:

• Three to four years’ experience as a development manager
• Java web based projects experience a massive advantage
• Team size between 20 and 25 people  
• Previous experience as an application systems analyst
• Previous Java programming experience will assist majorly in securing an interview

Responsibilities:

• Management and control of resources to meet business application requirements. Includes defining processes, risk analyses, cost-benefit analyses
• Drive business profitability in the context of cost management through information technology solutions
• Develop an IT service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing input to business requirements
• Ensure the team resolve all customer IT service efficiently and within agreed timelines
• Analyse and develop business improvements based on data analysed, data collected, reviewed, and incorporation of all internal and external benchmarking data into IT project planning
• Prepare business cases for projects and technology update
• Communicate accurately on IT project status in all appropriate meetings as well as on the relevant reports

The time for change is now! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. Email Garth on

az.oc.egrem-e@htrag

or call him on 011 463 3633 to discuss this and other opportunities.

Check out our website www.e-merge.co.za for more positions that might be right for you! Do you have a friend who is a technology specialist? We pay big cash to you if we place a friend that you sent us!

If you haven’t heard from e-Merge IT within two weeks of your application, please consider it unsuccessful for this position.

Posted on 04 Jul 16:32