Job description

Purpose
To assist in leading Salesforce operations pertaining to the Customer Relations Management (CRM), Commodity Accounting System (CAS) and Project and Monitoring System (PMS); This includes the provision of technical support to HQ, Field and Affiliate staff. To ensure CRM, CAS and PMS applications are in place for set up of new donors and projects, and assist in consolidating and generating CRM, CAS and PMS reports. This position will also require delivering systems maintenance and assisting with new/upgraded software system installations excluding those covered by our IT Contract.

Major responsibilities:

System operation:

• Oversees wireless connectivity issues between mobile devices and roaming servers in field operations, troubleshooting where necessary.
• Ensures correct functioning of CRM, CAS and PMS in beneficiary registration, enrolment, household updates and activities.
• Ensure Safety of data collected in field offices; maintain backups and encryption of data when required.
• Help administer system users.
• Support for staff and reports back to the COO on the state of country deployments.
• Work with software developers and partners in new systems development.
• Report technical failures, assist with problem-solving.
• Lead installations with system upgrades/new releases.
• Document technical shortfalls within the existing mobile product offering and with new version releases
• Prepare consolidated CRM, CAS and PMS reports and forward them to relevant departments.

Donor relations management (CRM)

• Planning and delivering Salesforce strategies across the organisation encouraging donor retention and donor loyalty.
• Deciding on the Salesforce platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the donor life cycle.
• Donor Journey Mapping analysing touch points with the organisation and maximising opportunities.
• Working closely with all departments to ensure the Salesforce works effectively for all aspects of the organisation. 
• Overseeing direct communications with donors through clearly-defined donor managers on Salesforce.
• Monitor and maximise donor lifetime value strategies ensuring an effective donor life cycle.
• Ensuring the database is segmented effectively for analysing and driving targeted marketing activities.
• Overseeing the migration of all direct communications through the Salesforce platform to relevant and specified target groups / relevant donors.
• Developing testing strategies for all aspects of donor management to ensure the most effective approach for the organisation.

Documentation and reporting

• Support in preparation of reports and ensure timely submission to JAM office’s and other stakeholders.
• Maintain a neat, organised and chronological filing system, ensuring that soft copies (google drive) of the recommended reports are available and easy to access at any required time.
• Update files to ensure that the soft copy and files are up to date for easy accessibility on a monthly basis.
• Make frequent on-line connections with Country Offices to assist in CRM, CAS and PMS documentation and accountability.
• Ensure real-time monitoring and appropriate data storage so that programming and donor relations data is readily available at all times
• Audit monthly inputs and outputs of data in and out of the Salesforce system for CRM, CAS and PMS, reporting to line Manager for an initial monthly report to ExCo.

Coordination and collaboration

• Work closely with relevant staff in aspects of technology readiness and rollout, in addition to providing feedback to, and receiving technical instructions from Advancement on upgrades, maintenance and new developments
• Participate in a forum of IT support staff for CRM, CAS and PMS for sharing common experiences and troubleshooting technical challenge

Systems development

• Reviewing current systems and applications
• Presenting ideas for system improvements, including cost proposals
• Working closely with analysts, designers and staff
• Producing detailed specifications and writing program codes
• Testing the product in controlled, real situations before going live.
• Develop process flows and user guide/training manual (physical and virtual) for all users.
•  Maintaining the systems once it is up and running.

Capacity development

• Leads capacity development of staff and affiliates to ensure adequate CRM, CAS and PMS coverage.
• Support the organisation to provide training for other staff.

Other competencies/attributes:

• Understanding of the Windows Mobile Platform desirable.
• Strong analytical, problem-solving and organisational skills with attention to detail
• Ability to work independently
• Exposure to mobile hardware technologies desirable.
• Ability to learn new software systems and running rudimentary system upgrades

Requirements

Qualifications: Education/knowledge/technical skills and experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

• Minimum of bachelor’s degree in computer science or IT or any other related course from a recognised university or equivalent relative experience.
• Solid background in the Windows Operating System ie MCSE.

All interested candidates to please complete the PI by clicking on the link below
https://assess.predictiveindex.com/okz81

Posted on 16 Mar 16:35

Job description

We are looking for a young, enthusiastic DTP operator/designer to join our Joburg team. 

You must be able to think on your feet and juggle multiple projects at once. Having a keen eye for detail goes without saying. Your typographic and layout skills need to be the next level and you’ll need to possess a thorough understanding of design principles. If this sounds like you – we’d love to meet up!

Key responsibilities

You will be a key support to the design team assisting them in creating and delivering quality work.

You will be required to:

• Create designs, concepts and layouts based on a knowledge of layout principles and aesthetic design concepts
• Develop graphics, layouts and suggest improvements for marketing collateral (newsletters, brochures, emailers, flyers, invitations, social media artwork, PPT presentations, interactive PDFs and forms) whilst adhering to strict brand guidelines. 
• Understand each brand completely, in order to create brand-aligned collateral
• Update and amend existing artwork
• In-situ mock-ups and product proofs for client sign off
• Check and ensure accuracy of artwork
• Prepare artwork for print or digital outputs, ensuring correct format and size
• Ability to work under pressure, balance several deadlines and deliver jobs on time correctly
• Track time on Magnetic 
• Participate in brainstorms and conceptualising ideas
• Develop advanced skills in InDesign, Illustrator and Photoshop
• Develop skills in PPT and Word

Company Description

We solve business challenges with creative solutions. Our expertise extends to marketing and creative and events and activations. We are best known for creating experiences across Africa and the globe that connect brands to their audiences.

Requirements

Key requirements 

• A team player, able to take direction and collaborate
• Able to listen and pose questions when discussing briefs
• Keen to learn and willing to upskill
• Experience in Illustrator, InDesign, Photoshop and PPT
• An exceptional eye for layout and typography
• Knowledge of the production and print process
• Knowledge of various digital outputs
• Graphic design diploma or relevant qualification

Advantageous

• 3D Rendering/CAD
• Basic photography 
• Photo retouching and editing
• Basic knowledge of HTML and CSS

Posted on 13 Mar 14:30

Job description

Community Media Trust (CMT) is a South African NGO focusing on communication in the fields of basic human rights. CMT aims to empower individuals and communities, encouraging them to take part in managing and improving their own lives, promoting healthy and health-seeking behaviour and basic human rights. It does this through media and outreach programmes that provide scientific information in a format that is easy to understand.

Please visit our website to find out more about CMT – www.cmt.org.za

CMT seeks to appoint five suitably qualified/experienced facilitators based in Tshwane. We are looking for facilitators with a minimum of two years’ facilitation experience and a traceable track record. Facilitators will work from CMT Tshwane Office. Salary commensurate with experience. 

Key duties and responsibilities (may include but are not limited to):

• Facilitation of the following HIV Prevention Programmes: Healthy choices; Stepping stones; Families matter programme; Man2Man
• Facilitate and participate during sessions, including following activities as per the facilitator manuals
• Manage discussions on sensitive topics in an inclusive manner
• Collect and monitor data as needed
• Refer participants to appropriate services as needed
• Attend regular project and stakeholder meetings
• Comply with ad-hoc requests from your supervisor

To apply:
When applying please quote the reference number FACPTA/MAR2020 in the subject line to the attention HR Assistant at

target=”_blank: “az.gro.tmc@tnemtiurcer

Only online applications with the above attachment will be accepted – should you not quote the reference number; your application will not be viewed.

CMT is committed to equity in our employment practices. It is with intention to appoint individuals with the aim of meeting our equity objectives. CMT reserves the right not to appoint if no suitable candidates are identified.

Closing date: 27 March 2020 (12pm)

Correspondence will only be conducted with shortlisted candidates. If you do not receive a response within two weeks after the closing date, please consider your application as unsuccessful.

Advantageous

• Valid SA drivers license
• Experience in healthy choices; Stepping stones; Families matter programme; Man2Man facilitation an advantage.

Requirements

• Post-secondary certificate/diploma in a related field and/or
• Accreditation as a facilitator
• Prior experience in HIV and/or community work
• Excellent knowledge about HIV/STIs and TB
• Good written and oral communication skills
• The ability to work independently as well as within a project team environment
• Good interpersonal skills
• Facilitation experience
• Excellent written and verbal communication and facilitation skills.
• Computer literacy (MS Word, PowerPoint and Excel)

Personal skills/attributes

• Punctuality, discretion, tact and diplomacy (essential to maintain complete confidentiality of information)
• Strong team player with exceptional people skills, broad-minded and able to manage a varied and multicultural environment

Posted on 13 Mar 11:30

Job description

Exhibition courts coordinator for an advertising agency specialising in the marketing of shopping centres.

The person will represent agency on-site at a large shopping centre in Ballito.

Applicant should have very strong sales and admin skills. Must reside in or close to Ballito, KZN.

The person will be responsible for the selling of exhibition court space in the centre, which will include cold calling and attain set sales targets.

If you have not heard from us within 14 days of application – please consider your application as unsuccessful.

Requirements

• Two years’ marketing experience
• Marketing/business admin qualification (diploma/degree)
• Excellent planning and organisational skills
• Sales experience – NB!

Posted on 12 Mar 09:48

Job description

Job title and summary of the position

Recruitment Assistant, AFDA Johannesburg Campus

A recruitment assistant reports to a recruitment officer and assists them with THE execution of marketing strategy of a particular campus or portfolio of courses in order to reach student number targets. This includes the following Core Value Points (CVPs):

1. Assist with strategy Execution via programme and campus promotion.
2. Assist with student recruitment to promote, present and recruit students for AFDA’s programmes to build a database of enquiries in order to achieve targets, and work on increasing recruitment activities year on year by supporting the recruitment officer with material and/or confirming (but not booking) recruitment activity details. Assist with recruitment events on campus and workshops, presentations or expos via schools, and help with securing and arranging of consultations and individual contact with the prospective student market to keep up with targets. 
3. Assist with admissions administration via data capture, processing of and communication with applicants with individual follow up and feedback systems, in order to keep up with targets and submitting a weekly EACaR report.
4. Assist with advertising and branding by ensuring campus material is well and neatly stored and assist with regular audits of stock to determine needs.
5. Assist with communication and relationships through bulk communication and feedback data.

Role responsibilities and duties

As an extension of the core value points, the following duties are expected to be fulfilled: 

High priority

• Executing continuous and quality calling (outgoing/ follow-up) and speaking to (incoming) enquiries interested in AFDA as per instruction and targets from Recruitment Officer
• Assist with driving the student application process from enquiry to application, and the registration process from application to enrolment 
• Assisting with admissions to ensure timeous and accurate processing of all applications with prompt communication and excellent customer service, including assisting with issuing of acceptance letters electronically and in hard copy
• Maintaining processes and preparing deliverable as instructed by Recruitment Officer as per targets and/or deadlines
• If/when engaging with prospective students and related stakeholders (eg. parents) including via face-to-face, email and calls, confident, consistent and professional communication is required to contribute to optimum conversion of students through the experience of marketing staff 

Medium priority

• If/when required, assisting prospective students with the application process, booking and coordinating of consultations/contact time with prospective students and related stakeholders. Assist recruitment officer when needed to guide applicants through the registration process in order to achieve optimum numbers (targets) for enrolment 
• Assist with providing relevant and accurate documentation and information to prospective students and parents 
• Assist with preparing prospective students and related stakeholders for enrolment 
• Assist with all marketing activities and events including schools visits, expos, open days, workshops etc as required
• Assisting with confirming presentations/ exhibitions (recruitment activities) and preparing sufficient and appropriate material stock as required 
• Assist with proactively promote Afda’ image 
• Assist to ensuring accurate and timeous data-capturing, filing, record keeping and management 
• Assist to ensure there is always an appropriate staff member present at the reception
• Maintaining a professional appearance in dress, presentation and conduct in the workplace at all times

Accountabilities and authorities

• Proactively welcome and assist guests coming to the campus when appropriate
• Assist with achieving short-term and long-term targets
• Achieving calling targets allocated to you
• Assist with communicating to the market as required to increase Open Day, Application Day and Holiday Workshop numbers year on year
• Assist to store material and manage stock numbers. Alert the recruitment officer if the additional stock may be required well in advance
• Make suggestions to Recruitment Officer, communicate regularly
• Report on additional factors influencing student number intake when necessary and express needs to your team/ your role to Recruitment Officer

Company Description

AFDA is the School for the creative economy and the Johannesburg campus is the largest campus with the most programmes on offer.

Requirements

Qualifications and skills and experience, i.e. capabilities

• Preferable to have a relevant degree or diploma qualification in a relatable field to marketing and recruitment
• Microsoft Office: Especially Excel and PowerPoint
• Customer relations experience is highly beneficial
• People’s person, friendly and approachable
• Focused and driven to achieve short term goals
• Thinks ahead and takes initiative within the mandate to achieve long term goals
• Organised and process-driven

Posted on 11 Mar 15:21