Job description

Job Summary

Key responsibilities will include ensuring the accuracy, validity and completeness of management and financial accounting, analysis, budgeting, reporting and ensuring that all corporate, accounting, fiscal and regulatory requirements and deadlines are met and all records are maintained. Preparing and maintaining financial and regulatory reports for allocated companies. Ensure continuous Implementation and strict application of a set of operational and accounting standards and controls throughout the company.

Job Description

• Ensure that all financial reports including but not limited to the monthly accounts and the preparation of audit files are prepared accurately and  submitted on time on due dates, procedure manuals are adequately prepared and maintained regularly and are at the required standard;
• Applying principles of accounting to prepare and analyse financial information, prepare financial reports including financial statements, strategic plans, budgets and financial forecasts, and variances from forecasts and the interpretations thereof;
• Implementing infrastructure systems and administration systems compile and analyse financial information. Audit contracts, orders and vouchers and prepare reports to substantiate individual transactions prior to settlement. Install, modify documents and coordinates implementation of accounting systems, sound control procedures; Ensure regular processes are reviewed, documented and implemented. 
• Ensure that audit files are prepared on time and accurately.
• Ensuring that both internal and external audits are planned and executed properly.
• Ensure that all related tax and statutory affairs of the different companies are in order including but not limited to ensuring that VAT, PAYE, UIF, SDL, Income Tax, Dividend Tax, FSB levies are duly submitted and paid for in time and proper cash planning is maintained to meet all our tax commitments.
• Ensure transactional recording on Pastel, process journal entries and compile general ledger, draw up financial statements to consolidated level. Allocate and process Bank statement transactions, and perform reconciliations of bank accounts, inflows, and scrip holdings;
• System static data is kept up to date.
• Ensures compliance with applicable accounting and corporate policies and ensure that entries are recorded in compliance with the policies and accounting standards.
• Implement and ensure adherence to internal control processes.
• Prepared month-end management accounts within the internal deadlines.
• Ensure that all tax submissions are done on time and accurately.
• Maintain and manage the fixed assets register.
• Keep up to date with IFRS standards and all accounting concepts, practices, and procedures.
• Ensure adequate completeness, accuracy, time lines, accessibility and consistency objectives are met when closing the books and to comply with accounting policies and procedures. Ensure records are maintained in accordance with generally accepted accounting principles.
• To regulate, supervise, review, and implement a full and accurate set of accounting records for the relevant companies in full compliance with the relevant legislation and accounting policies.
• To implement continuous review and control systems to monitor the performance of the company, its flows of funds, and adherence to budgets.
• To identify and alert the Senior Accountant of any irregularity, lack of compliance, lack of adherence to process and procedures, weakness in internal controls, and any actual or potential concerns arising out of the financial and operational matters of the business.
• To ensure that all relevant security measures and authorization levels are in place to ensure effective functioning of banking and cash management processes.
• Supervision over general accounting, property accounting, cost accounting, and budgetary controls.
• Ensure that the quality and integrity of financial and management reporting is maintained.

Requirements

• Must be AGA(SA)
• 0-5 years’ experience
• Good working knowledge on Accounting Package (Pastel, Oracle, Caseware, MDA etc)
• Excellent communication, reporting and interpersonal skills, verbal and written.
• Good teamwork skills, with the ability to develop strong relationships and to work collaboratively within the company.
• Tax, and financial regulatory and reporting requirements (IFRS).

Posted on 25 Oct 16:59

Job description

The Department:

Being leaders in the field of online gaming entertainment, our English customer service teams comprise of specialist hosts who understand the customers’ needs in context of the industry.

Purpose of the Role:

Our primary focus is to exceed the customers’ expectations and to execute everything possible to provide them with the best experience. From there, what follows is professional, friendly and knowledgeable service.

Duties include, but not limited to:

• Providing world-class customer service by responding to customer queries by telephone, email and online chats
• Processing and resolving of incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Requirements

Essential Criteria:

• Degree or 2 year National Diploma
• Willing to work in 24/7 shift environment
• Own reliable transport and valid Driver’s License
• Comfortable working in the gambling industry
• South African citizen

Person Specifications:

• Customer Orientation 
• Organising & Planning 
• Information Monitoring 
• Stress Tolerance
• Building Relationships
• Communication 
• Decision-Making 
• Team Orientated

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process
*Shortlisted candidates may need to complete an assessment
 
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com

Should you not hear from us within two weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!

Posted on 24 Oct 14:34

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All rights reserved. Copyright © 2019. Republish permission. ADSL & Web hosting proudly provided by Afrihost. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use, PAIA.

Job description

The Performance Manager is responsible to assist in the execution of the operational strategy and monitoring of all aspects of the loan origination process. Responsibility includes input into the overall loan origination strategy, monitoring of all origination and associated channels, liaising with Product Owners, Origination Analyst and Origination Optimization Specialist on key strategic projects, ensuring alignment of loan origination with the broader marketing, credit, operations and business strategy and line managing the Origination Analyst.  The role reports to the Origination Manager.

Requirements

Key Performance Areas:

 Strategic input and alignment

• Assist the Origination Optimisation Specialist in the design of robust business process ensuring operational efficiency and easy integration with the relevant departmental product owners.
• Remain abreast of the strategic projects implemented in the different origination channels and document vetting, while making provision for the necessary monitoring thereof.
• Ensure effective communication and alignment across the organization with specific focus on IT, marketing, operations, legal and risk.
• Understand impact of regulatory compliance on loan operations and work closely with the compliance department to ensure compliance.
• Stay abreast of trends in the business processes and customer behaviour and make proposals to improve key metrics.

 Operational Performance Monitoring and Reporting

• Establish KPA’s and KPI’s for loan origination and ensure service level agreements are in place with operational functions.
• Ensure that a performance monitoring framework is in place in order to effectively monitor operational performance and trends, as well as service level agreements with operational teams
• Analyse and interpret performance information across all aspects of the origination process and ensure corrective actions are taken where necessary.
• Communicate key performance indicators across various levels of the business.
• Ensure appropriate reporting packs and interpretation of information is available to the Executive team.
• Execute the vision of the Originations team with regards to process optimisation.
• Management of day-to-day origination operations
• Liaise with the relevant data analytics team in support of the operations of origination
• Daily, Weekly and monthly tracking of Origination process to identify issues, opportunities and threats.
• Assist the business development team with the interpretation of data relevant to partner management.

 Team Leadership and People Management

• Motivate and lead a high performance team; mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between departments.
• Establish a robust training and coaching regime designed to maximise individual performance.
• Maintain a department organizational structure, capacity (knowledge and skill) and career pathing / succession plans to meet applicable Capfin strategies and targets.
• Build and maintain an engaged culture that ensures employees are motivated, empowered and skilled to deliver efficient service.
• Implement Capfin’s performance management policy and procedures (inclusive of maintaining discipline in accordance with Capfin policy and procedures).

 Success Measures

• Accurate identification of operational shortcomings in origination activities.
• Identifying opportunities to optimise the origination process that leads to increased activation rate and disbursements.
• Appropriate actions taken when trends change or issues are identified.

 Feedback Mechanism/ Sources

• Management review
• New and re-loan activation rates and disbursement amounts across all origination channels
• Origination process efficiency.

Functional Competencies:

• Strong commercial orientation and business acumen.
• Strong conceptual skills with the distinct ability to contribute at tactical level and the ability to integrate origination activities with operational priorities and activities and obtain buy-in from all internal stakeholders.
• Analytical minded with strong numerical skills and the ability and experience to use data and management information to drive and inform decision-making.
• Information presentation skills
• High level of problem solving skills
• Systems Development Life Cycle concepts
• Advanced SQL
• Advanced Excel
• Strong data analysis skills

Behavioural Competencies:

• Collaboration
• Client Focus
• Communication
• Resilience
• Applying Professional / Specialist / Technical Expertise
• Information gathering and problem analysis
• Creating and Innovating
• Planning and Organising

Qualification: 

• Degree in Statistics/information technology/project management/ business management or related discipline.

Experience:

• 8 + years in a related business process performance management role, of which 3 years should be at a managerial level, preferably in an unsecured loans business.

Posted on 21 Oct 19:27