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• Ad Placed : 10 Aug 2019 21:00:05 Affiliate ad
• Remuneration : R 7820 – PER MONTH
• Employment Type : Full Time
• Employment Level : Senior Management
• Industry :
• Professions
  Other Professions
• Region : Western Cape
• Company : Alam Ellahi and Associates

Leading Car Rental Group in Cape Town CBD seeking passionate and experienced car rental sales agents with frontline customer services and sales expertise who able to work shifts, weekends and public holidays. Matric, code8 drivers license, 2yrs working experience in retail, sales, tourism, travel, motor industry and hospitality a big advantage

You must be highly professional, customer centric, sales and target driven with excellent communication skills and a sense of urgency in order to succees in this position. This position also  requires hands on operational individuals who can multitask and handle pressure, you  be required to drive all type of manual and automatic vehicles and ensure that vehicle damages are assessed and recorded.

Requirements:

• Matric
• Code 8 driver’s license
• 2 years face to face customer services experience
• 2 years face to face sales experience
• Able to cross sell value added products
• Target driven
• Tourism and Travel industry experience an advantage
• Motor Industry experience an advantage
• Retail Sales experience an advantage
• Computer literate
• Able to work weekends, public holidays and overtime
• Reliable transport to and from work in CT CBD daily
• Clear Criminal Record
• Well presented
• Good verbal and written communication skills
  RESPONSIBILITIES

Customer Service

• Delivering the company’s promise to customers and representing the brand through continuous Ambassadorship  All rental transactions
• Asset control and fleet control
• Rental counter and termination duties in parking bays
• Wizard reports
• General counter administration 

KNOWLEDGE

• Computer literate : Word / Excel / Outlook
• General understanding of the motor vehicles
• Sales and cross selling
• Previous operations
• Wizard knowledge would be advantage
• Cash reconciliations
• Claims

SKILLS

• Excellent communication
• Sales Skills
• Working to targets
• Listening skills
• Ability to drive Customer Satisfaction at every interface
• Staff to achieve results
• Ability to work in a team 

PERSONAL ATTRIBUTES

• Customer focused
• Approachability
• Integrity and Trust
• Technical aptitude
• Organised and methodical
• Self motivated
• Problem solving and handling conflict
• Must be a team player
• Must be motivated to achieve targets
• Attention to detail
• Able to work in a fast paced, pressurised environment
• Honesty, Empathy and Humanity

OUTCOMES

Ensure company standards are met at all times

Able to meet various targets:

• Customer services incentives
• Counter sell incentives
• Windscreen waiver
• Personal accident insurance
• Focus reports

COMPETENCIES

• Cross sell and upsell value added products 
• Customer focused
• Approachability
• Sales skills
• Able to work towards targets
• Integrity and trust
• Technical skills
• Strong organisational skills
• Composure
• Motivational fit
• Incumbent bust be willing to work shifts
• Incumbent must be willing to work overtime

*Please note that only short-listed candidates will be contacted. *

We offer

The one-year program is a combination of class room-based learning, practical on-the job experience and supported by coaching and mentoring. The learning modules include; Princi-ples of Marketing, Marketing Positioning, Customer Management, Communication, Customer Service Skills, Mathematical literacy and working within a Customer Service environment. The successful candidates will be based within a world class environment in Cape Town and will have the opportunity to apply a Market driven, operational focussed and Customer centric mindset in our day to day business. 
 

Key responsibilities

The learners will fulfil key job responsibilities in the areas of Customer Experience and Oper-ations interacting with key internal and external stakeholders of the business. The responsi-bilities will be critical to the successful running of the department and as such an accelerated and practical work experience is guaranteed.
 
We are looking for

• Minimum Grade 12 with additional qualifications advantageous 
• Strong computer literacy 
• Mathematical literacy 
• Strong written and verbal communication skills 
• A customer centric mindset
• An ability to learn quickly
• Good personal time management 
• An ability to work in a collaborative team environment 
• A positive attitude 
• Resilience and commitment to the 12-month program 
• Applicants from the Previously disadvantaged Employment Equity groups and persons living with Disabilities 

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Posted on 08 Aug 15:24

Previously disadvantaged candidates will be given preference.

A renowned, global advertising agency has an exciting opportunity for a strong Cape Town-based Business Unit Director to join their team. This role will see you partnering with one of the agency’s largest and most significant clients. The successful candidate will have the opportunity to work on one of SA’s most dynamic local portfolios crossing the complete spectrum of omni-channel delivery and execution.

Responsibilities

• Senior integrated portfolio management.
• Development, management and implementation of Business Units’ financial plan.
• Team leadership through strategic talent management and delegation.
• Team inspirer, mentor & coach.
• Team skills development/skills transfer.
• Leading with a client-centric mindset, a positive and inspirational outlook at all times.
• Senior client interface and relationship management.
• Managing lead Agency approach with all clients and partners.
• Apply strategic thinking to guide and develop briefs.
• Overseeing Exceptional Briefs.
• Creative process champion.
• Overseeing Exceptional project management, execution and delivery.
• Strong creative and strategic point of view.
• Accountable for accurate financial portfolio management. (Revenue, WIP, Debtors support).
• Accountable for accurate monthly BU finance reporting.
• Client Billings (Billings vs. Revenue) custodian.
• Accountable for weekly/monthly New Business updates as required.
• Intern management as required.
• Custodian of Agency well-being and culture

RequirementsThe successful candidate must have/be:

• Relevant tertiary qualification.
• Seven to ten years’ experience in the account management function.
• BUD experience advantageous. Experience in managing team of 5+ people is critical
• Client-side experience is advantageous.
• Experience in working with senior clients across multiple portfolios.
• Experience with multiple stakeholders.
• Experience within a lead agency model.
• Experience within the retail and FMCG sector.
• Strong Digital understanding.
• Excellent communication skills.
• Excellent presentation skills.
• Excellent financial acumen.
• Complete understanding of Chase Software
• Complete understanding of Microsoft Office package.

 Should you not receive a response within two weeks, please consider your application unsuccessful.

Company Description

Viv Gordon Placements (VGP) is a specialist recruitment agency in the advertising, marketing, media, digital, public relations and publishing industries.

Posted on 08 Aug 11:22

All rights reserved. Copyright © 2019. Republish permission. ADSL & Web hosting proudly provided by Afrihost. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use, PAIA.