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Job description

The core role of this position is to manage the strategy, workflow and day-to-day activities between sales, marketing and research within the company to optimize customer experiences, build quality relationships and ultimately increase profits. The position will be located within a pod, but play a managerial role across the company for sales, marketing and research.

This will be accomplished by:

• Set and achieve monthly targets
• Plan and manage marketing and sales activities according to agreed budgets
• Plan and implement sales and customer retention and development across the pods
• Conduct customer surveys regarding customer satisfaction

Sales role
Effectively work with marketing tools and sales team in order to achieve set sales targets and foster a healthy sales environment.

Responsibilities for the pod:

• Manage relevant reports for management and financial information for the brand
• Manage R&D and new business development
• Supervise sales staff activities
• Manage the product line life cycle from strategic planning to implementation        
• Identify potential strategic partner relationships for product lines
• Achieve the team’s sales monthly and annual targets
• Identify team members and individuals under monthly target / not achieving monthly targets and facilitate training, counseling, mentoring
• Implement a training plan and ensure it is rolled out for current and new sales
• Source and close new sales opportunities – assist with closing deals and recommend potentials with hooks and angles
• Ensure that all documentation going to clients is professional, relevant, current, error free
• Manage leads and leads distribution
• Assess performance
• Conduct performance reviews

For the company

• Manage weekly, monthly data from each pod to ensure each brand reaches its quarterly target
• Take remedial action when targets are not met

Marketing role
To plan, execute, support and optimize marketing strategies, campaigns and activities across channels to internal and external audiences.

Responsibilities:  

• Develop a marketing strategy aligned with the overall company strategy and sales objectives
• Demonstrate an understanding of the brand positioning and strategy to ensure campaigns (internal and external) deliver on the positioning and communication strategy
• Understand industry trends and best practice, competitor activities, client and product innovations and new technologies to analyse and create opportunity
• Design and manage the development of all marketing material
• Develop marketing related content, such as newsletters, social media posts, articles, emails, etc.
• Monitor and compile electronic presentations, newsletters and sales support mediums
• Deliver the agreed communication activities in line with the agreed marketing plan, budget and activity schedule
• Maintain relations with partners, media and clients associated with key projects and value adding assets

Digital Marketing

• Improve digital marketing performance and the exposure and perception of the brand in digital media
• Develop digital marketing strategy in conjunction with the company goals
• Manage and maintain digital marketing content on various social media channels such as Facebook, Twitter, Instagram and LinkedIn
• Respond in a timely and professional manner to social media queries

Event Management

• Co-ordinate company – hosted, third-party as well as industry events
• Execute event schedule and agenda with key stakeholders

Research
Researchers in each pod confirm if companies qualify for sales and nominations. This management role will ensure that the requisite number of leads have been generated, distributed and captured on a data base on a weekly basis.

This position reports to the pod owner and the management team. A monthly report must be submitted to the pod owner on the last Friday of every month. This report must include, but is not limited to the following:

• Analysis of targets (sales, marketing, research) – red, yellow, green
• Customer feedback and retention including current and new clients
• Marketing opportunities and plans
• Summary of expenditure vs profit

Preference will be given to Employment Equity candidates. Only shortlisted candidates will be contacted. Closing date for applications is 14 September 2018. Please e-mail a detailed CV to recruitment@rhensconsulting.co.za with the reference #Sales&Marketing. 

Please note:

1. In the event of a candidate having any disability that may impair the individual’s ability to perform the job function; the candidate must kindly inform the employer so that an assessment for reasonable accommodation can be made.
2. If you applied for a position as advertised by Rhens Consulting (Pty) Ltd and you are shortlisted for that position, then Rhens Consulting (Pty) Ltd will contact you.
3. If you have not heard from Rhens Consulting (Pty) Ltd within 1 week after your application, kindly consider that your application may be unsuccessful.
4. By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful) and any other related purposes
5. You automatically consent and confirm that Rhens Consulting (Pty) Ltd:

• 5.1 may through its processes, review your CV in accordance with the POPI Act No.4 of 2013;
• 5.2 has not breached the POPI Act No.4 of 2013 and / or any other relevant Acts or Codes Of Conduct;
• 5.3 may market your CV to other companies for positions you may be suited for;
• 5.4 will keep your details on its database for future opportunities for which you may be suited for;
• 5.5 will be the principle Recruitment Agent whom you authorize to market your CV and credentials.

Please note that your information will thus be processed for recruitment and related in accordance with the applicable data protection and    privacy legislation inter alia POPI Act No.4 of 2013. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
Please note that this position is only applicable to EE compliant candidates.

Requirements

Qualifications & Experience

• Matric
• Relevant tertiary qualification (A qualification in Marketing would be advantageous)
• 8 – 10 years experience in a Sales & Marketing environment (previous media experience will be advantageous)

Skills & Knowledge / Technical

• Computer Literate (i.e. MS Word / Excel etc.)
• Excellent telephone etiquette
• Excellent administrative and organizational skills
• Excellent interpersonal and communication skills
• Excellent written skills
• Good time management skills
• Social media savvy

Personal Attributes

• Team player with ability to work independently
• Ability to remain calm under pressure
• Ability to build and maintain strong client relationships
• Integrity
• Tenacious
• Proactive
• Assertive
• Focused
• Solution driven
• Resilient change agent
• Meticulous attention to detail
• Deadline and target driven
• A professional disposition at all times as we liaise with CEO’s, Executive decision makes, high-level government dignitaries and top performing South African companies / organisations

Posted on 07 Sep 20:15

Job description

An eclectic accommodation collection in the vibrant neighborhood of De Waterkant is looking for a passionate Host Manager to support as established team. Let us know if you have what it takes.

Candidate’s minimum requirements

Education:
• Grade 12 or equivalent
• Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:
• Previous experience in the same or similar position in a four/five-star hotel
• Familiar with all duties and procedures in Front Office / Reservations Department and Hotel Operations
• MS Office (Word, Excel, and email) is essential
• Opera experience is essential

Other:
• Reliable, responsible and dependable to fulfill obligations
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task
• Excellent communication skills
• Friendly and service orientated

Tasks (include but not limited to):
• Ensure smooth operation of the reception area
• Ensure guests are greeted, checked in and allocated rooms promptly and courteously
• To ensure reservations are taken correctly and courteously
• Ensure credit control procedures are strictly adhered to
• To ensure guest accounts and O status is kept up to date
• Ensure effective and speedy check out facilities
• Ensure collection and delivery of luggage to rooms is done efficiently
• To ensure that the hotel entrance is correctly managed
• Ensure that rooms are serviced and maintained to the standards
• Make sure all front of house areas are clean and tidy at all times
• Ensure the housekeeping and laundry back of house is clean and free of clutter
• Ensure the smooth operation of Housekeeping on a daily basis
• Daily spot checks of suites and rooms to ensure VNL standards
• Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping
• Reporting and follow up of all maintenance issues pending or outstanding
• Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.
• Planning of the rooms winter maintenance program
• Be familiar with the Health and Safety measure of the property
• To ensure regular on-the-job training is training place in your departments
• Ensure dress code of staff is up to standard
• Holding regular performance appraisals with senior staff, identifying areas for development and training needs
• Be readily available to deal with problems and complaints
• To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staff
• Ensure accurate and timeous submission of all reports and administrative work
• Prepare and submit annual budgetary information and updates as required by Financial Manager
• To ensure effective liaison between Reservations and Front Office and other departments (e.g. Housekeeping, Maintenance and F&B)
• Act as a Duty Manager when required
• To attend all management meetings as required

To apply for the position, please forward an updated CV with a picture of yourself to

moc.snaidotsucreerac@tnatlusnoc

.

**Please note that only successful candidates will be contacted. Should you not hear from us within five days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website – www.careercustodians.com.

Requirements

• Client Relations
• Finance
• Hospitality
• Reporting

Posted on 07 Sep 14:47