• Ad Placed : 10 Aug 2020 12:00:35 Affiliate ad
• Remuneration : R 12500 – PER MONTH
• Employment Type : Full Time
• Employment Level : Senior Management
• Industry :

Sales/Marketing
Estate Agent

• Region : Western Cape
• Company : Status Staffing

YOU ARE IN DEMAND!!! This established national concern based in Kenilworth, Western Cape needs you TODAY to join their team as Property Finance Sales Consultant!

EMPLOYMENT TYPE:       PERMANENT

SECTOR:                               Sales

BENEFITS:  petrol card, medical aid, provident fund and commission

START DATE: ASAP

DUTIES:

• To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our
• Alignment to business driver/Strategy
• To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.

• 1.       Source potential clients:

• Using proactive prospecting methods:
• Create a strong network of potential clients through ongoing partnering and relationship building;
• Using proven and measurable reactive methods:
• (1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG
• letters (9) Flyers (10) Open House Days

 2.        Identify needs

• Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responses
• Pre-qualify the potential client through understanding their background situation and linking it to the credit matrix
• Identify the financial problems / challenges faced by the potential client and the impact it is having on them
• Should potential client not qualify, keep their details for possible future follow-up

 3.       Match relevant product package to relevant need

• Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problems
• Explain to the potential client the procedure taken to process their application
• Apply the correct credit criteria when assessing the file
• Drafting motivations and explanations of any abnormalities for better understanding

 4.       Explain the LOA (Final Grant) and close the deal

• Explain all the important figures, conditions and terminology in the LOA
• Close the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business

 5. Maintain customer contact and Follow-up

• Update the client on every step of the process after the deal is concluded
• Explain answers to questions from clients accurately and clearly
• Keep in contact with the client even after LOA has been signed
• On signing LOA, get referrals from client

 6.        Applications capture and file construction

• Application completed and captured
• Supporting documents acquired. File packaged for Branch Admin

APPLICANTS MUST HAVE:

 A National Senior Certificate (relevant tertiary education advantageous)

 A clear criminal and credit record

 Min. 2 years proven track record in sales (sales leagues / rankings; records & achievements)

Must have operated in an environment that requires proactive prospecting (a hunter). Must have worked in a pressurised sales environment

 Exceptionally strong admin skill set

 3 years Sales experience, preferably in a home loans environment ( Advantageous)

Generic Competencies:

Confident, Resilient, Self-starter, Persistent, Self-reliant, Energetic, Empathetic, Professional, Respectful (cross-culturally)

Service orientated, Passionate, Optimistic, Honest, Tenacious, Accountable, Time management, Persuasive, Extrovert (

Technical Competencies:

Prospecting, needs identification, Closing sales, networking, Relationship building, people skills, financial calculations

Verbal communication, written communication, translating market trends, Negotiating, Credit analysis, listening skills

Interested?  Apply at www.statusstaffing.com or e-mail sandi@statusstaffing.com today.

If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.

• Ad Placed : 09 Aug 2020 06:00:39 Affiliate ad
• Remuneration : PER MONTH
• Employment Type : Full Time
• Employment Level : Senior Management
• Industry :

Sales/Marketing
Estate Agent

• Region : Western Cape
• Company : Status Staffing

Do you have 2+ years rental experies? Our A-grade client in the N/S of the Western Cape is looking for a NEW DEVELOPMENT RENTAL AGENT to grow their business.

EMPLOYMENT TYPE:  PERMANENT / TEMPORARY

SECTOR:                 PROPERTY

START DATE:           IMMEDIATE / A.S.A.P

DUTIES:

• Liaising with tenants and owners
• Qualifying and vetting tenants
• Procurement and placement of qualified tenants
• Marketing rental stock
• Inspections of residential properties
• Meeting clients at pre-determined times to show them the developments available for rent
• Following up with those clients by telephone the next day and convert them to successful placements.
• Ad hoc duties may be required at times in the rental department

REQUIREMENTS:

• Grade 12 / Matric
• NQF4
• Minimum of 2-3 years rental experience
• Computer literate
• Excellent telephone manner
• Able to work after hours and on weekends as needed
• Fully bilingual
• Own transport and valid driver’s license

Characteristics:
• Excellent interpersonal and communication skills
• Team player
• Works well under pressure
• Vibrant personality and well groomed
• Self-motivated, energetic and well organized
• Deadline driven
• Problem-solving

Interested?  Apply on our website at www.statusstaffing.com or e-mail sabina@statusstaffing.com today.

Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.

Job description

This role will be ideal for a candidate who can determine and maintain the long-term strategic and revenue objectives through the development and implementation of operational support system within a contact centre environment. Ensure business growth through directing and managing business operational activities in accordance with operational best practices, and in compliance with the organisation’s policies and procedures. 

Here’s what you can expect to be doing in the role

Manage operational objectives – Sales

• Ensure that the operations functions are run effectively and efficiently so that each operational area performs in terms of their strategic plan and operational sales objectives

• Ensure that operating objectives and standards of performance are owned by management as well as by employees

• Manage and lead the telemarketing contact centres ensuring that all operational targets are achieved whilst continuously improving systems, procedures and policies

• Ensure that the direct sales agents achieve their sales targets, have acceptable pass rates and that the required number of agents is recruited to achieve the sales targets

• Ensure resources and support is in place and all operational areas are appropriately staffed to meet operational requirements and targets

• Ensure structures supports longer term growth objectives

• Ensure the operations runs in accordance with relevant legislation, in particular with regard to the NCR

• Ensure that technology is appropriately utilised in the contact centres and that new technology and functionality is continuously being considered.

Customer Service

• Ensure appropriate measures are undertaken within the contact centres and operational areas to create, promote and obtain a customer centric culture and an environment to drive service excellence

Systems, procedures and processes

• Design and implementation of a digital sales ecosystem where processes are designed around customers for self-service across multiple channels, and synthesized with agents where appropriate

• Reassess current systems and processes and propose enhancements for optimisation in the area

• Drive innovation to enhance productivity, effectiveness and efficiency

• Directly responsible for implementation and maintenance of the company’s operational procedures, reporting on the performance and initiating improvements for operations

• Benchmark against competitors locally and internationally to ensure best practice

Project management

• Ensure that projects are executed according to the HomeChoice project methodology and ensure that effective change management initiatives are undertaken to support and entrench project deliverables

• Ensure the successful implementation of the ERP system in the operational areas to ensure appropriate functionality, business benefit and optimum use of the system

Risk management

• Ensure that effective operational governance and controls are in place to mitigate and minimise risk to the business

• Accurately balance risks and trends in driving innovation in the organisation using effective testing

• Ensure the early identification of critical operational risk areas on a continuous basis

• Ensure updated and informed reporting and communication on operational risk areas, their causes and effective prevention and management thereof

• Continuously determine best practice to reduce and/or avoid operational risk(s)

• Effective and efficient management of risks through the implementation of proper and updated internal controls, systems, policies and procedures

Budget and reporting

• Present an annual budget for approval and prudently manage resources within these budget guidelines according to company policy

• Ensure cost efficiency improvements on an annual basis

• Manage, monitor, report and communicate in regard to financial and psychical resources, administration and budgeting

• Support the timely submission of high quality reports to internal and external stakeholders

Talent management

• Ensure all employees have KPA’s in place with clear and tangible goals which are assessed bi-annually through the performance management process

• Mentor and coach staff to identify training needs and improve overall skill levels within the area and ensure that personal development plans are in place to address development needs and career aspirations

• Reduce attrition levels and promote staff engagement by ensuring adequate measures are in place to address pulse survey results

• Develop and drive annual retention strategy

• Drive the employee engagement strategy to ensure employees are motivated effectively and to reduce annual attrition rates

• Ensure adequate and appropriate departmental infrastructure is in place to deliver against KPA’s and to ensure optimal operational efficiency

• Develop annual workforce plan, and in consultation with HR, agree annual recruitment plan to support the delivery thereof

• In consultation with HR implement effective succession planning, people management, development, recruitment and retention strategies

• Ensure employees work effectively with individuals across the business to gain knowledge on strategies, business processes to improve overall profitability and customer service

A litte about who you are

• Relevant tertiary qualification (Commerce and/or finance nice to have) 

• Training in Contact Centre principles

• Strong technological literacy

• Minimum of 5 years’ sales operations experience 

• 5 Years’ experience at a senior managerial level 

• Operations management experience, specifically people management of large teams 

• Experience in developing and implementing departmental and organizational policies and procedures 

• Significant experience in annual planning, budgeting, reporting and risk management

Benefits

• Flexible benefits to structure your own package

• Creative agile work environment

• Flexible working hours

• Café and lounge area

• Staff restaurant with a variety of healthy meal options

Posted on 07 Aug 14:00