• Ad Placed : 30 Apr 2020 15:30:01 Affiliate ad
• Remuneration : PER YEAR
• Employment Type : Full Time
• Employment Level : Senior Management
• Industry :
• Medical
  Other Medical
• Region : Western Cape
• Company : AJ Personnel

A Social Worker – Key Populations Programme vacancy is urgently available at our Client, Wits Health Consortium’s Reproductive Health and HIV Institute (RHI) in Cape Town Metropole. Based in Southern or Tygerberg subdistrict (Bellville) – Western Cape Province.

Background

The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa’s health challenges.

It is located within the University of the Witwatersrand and addresses some of the greatest public health concerns affecting our region, including HIV and its related problems, sexual and reproductive health and vaccinology. This is done through pioneering, multi-disciplinary research; responsive technical support and innovation in health services; and evidence-based policy development and advocacy with national, regional and global stakeholders.

The Wits Reproductive Health and HIV Institute (Wits RHI) is a leading research institute attached to the University of the Witwatersrand. We address some of the greatest public health concerns affecting the region, including HIV, sexual and reproductive health, and vaccinology. We do this through pioneering, multi-disciplinary research; responsive technical support and innovation in health services; and evidence-based policy development and advocacy with national, regional and global stakeholders. Our Key Populations Programme seeks a Technical Advisor to join our senior leadership team.

Main purpose of the job

• Provide comprehensive case, group and community work services within fixed and community settings.
• Support stakeholder engagement and community mobilization.

Location

• Cape Town Metropole. Based in Southern or Tygerberg subdistrict (TBC).

• The Wits RHI Key Populations Programme seeks to advance the South African HIV response amongst key populations, specifically sex workers and transgender women. Our sites offer an integrated package of HIV prevention, care and treatment; primary health care; gender-affirming health care (hormone treatment); psychosocial support services; and referral to a range of social services. Our services are peer-educator and nurse driven with a high level of community engagement.

Key performance areas

• Implement social work services along the continuum of care from prevention and early intervention to tertiary services within a multi-disciplinary team comprising professional nurses, medical officers, community health care workers and peer educators.
• Provide individual counselling/ therapy to key population members, including support for gender-affirming trans health care in collaboration with clinical psychologist.
• Conduct varied support and therapeutic groups, included ART and PrEP adherence groups
• Initiate community work interventions to create demand for services and mobilise key populations.
• Optimise stakeholder engagement with key population lead CSOs, government departments, NGOs, and social service organisations.
• Provide supervision to a team of lay counsellors and peer educators
• Conduct debriefing and offer psychosocial support to peer educator teams
• Serve as an advocate for trans health services
• Capacitate peer educators and other personal cadres to provide psychosocial support to trans clients.
• Contribute to the formulation of implementation science research questions and support study implementation.
• Advocate for accessible and acceptable health and social services for key populations.
• Undertake stakeholder and community engagement in increase uptake of services.
• Develop and manage referral protocol and network; refer clients for further management to appropriate institutions as necessary
• Provide key populations sensitisation and competency training to social, health and law enforcement agencies
• Perform and comply with administrative procedures associated with accurate project/ clinical record keeping and reporting including client records and confidentiality.

Required minimum education and training

• BA Social Work degree
• Registration with South African Council of Social Service Professionals (SACSSP)
• Driving License

Required minimum work experience

• 3 to 5 years’ experience working in an NGO / community setting

Desirable additional education, work experience and personal abilities

• Preference will be given to trans specifically or LGBTQI identified professionals
• Previous work experience with LBBTQI community member
• Understanding of the challenges facing key population members in the health context; prior sensitisation and/or hormone provision and monitoring experience or training desirable
• An ability to communicate and work well with Key Population members; prior counselling experience with key populations is desirable
• Previous experience in Sexual Reproductive Health (SRH) services and ART adherence support.
• Knowledge of national, provincial and district health and social service structures
• Able to priorities own workload and work towards deadlines
• Self-motivated, able to work independently, takes initiative and work as-part of a multidisciplinary team
• Pro-active, able to exercise discretion and independent decision making
• Able to speak South African languages
• Attention to detail
• Report writing skills 

TO APPLY

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV – Please Apply Online
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications is 08 May 2020.

• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
• In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Please note that AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.

AJ Personnel does not have any salary or other information regarding the position.

SCAM ALERT – PLEASE BE AWARE! NOT AJ PERSONNEL OR ANY REPUTABLE AGENCY NOR ANY CLIENT WILL ASK MONEY FOR INTERVIEWS. NO FEES WILL BE CHARGED FOR ANY INTERVIEWS OR OFFERING YOU A JOB!!! – DON’T BE SCAMMED!!!

Job description

Ninety9cents is a full-service, integrated advertising agency located in Cape Town, and is one of South Africa’s largest independently-owned agencies. Led by founder and managing director Andrew Brand, the agency’s extensive client base includes leading brands such as Shoprite/Checkers; Ackermans; PUMA and Spur Group to name but a few.

We are looking for an award-winning creative team to join our growing creative family. If you are an exceptional creative duo (art director and copywriter) with the ability to create campaigns that people will love and you’re passionate about ideas with purpose, and your ideas are big and you know how to stretch them into multi-channel campaigns – we want to hear from you!

Your role as a creative team:

• Generate ideas, develop concepts and campaigns based on client briefs
• Conceptualise, storyboard and present ideas both internally and to clients
• Maintain high standards of execution and attention to detail
• The ability to brief, guide and inspire younger team members
• Creatively lead both large scale integrated projects as well as ongoing daily projects
• Always be aware of the latest consumer and digital trends

Requirements

Requirements:

• Relevant tertiary qualifications in art direction and copywriting
• At least five years’ experience in an ad agency
• Experience conceptualising and executing integrated TTL campaigns (retail would be advantageous)
• A passion for ideas that truly connect with and inspire people
• A seriously awesome portfolio showcasing your work

Interested candidates must please submit a concise CV, portfolio and salary expectation.

Only shortlisted candidates will be contacted. Should you not hear from us within three weeks after submitting your application, please assume that your application has been unsuccessful. 

We remain committed to the principles of employment equity.

Posted on 29 Apr 12:26

Job description

The client services manager will be tasked with maintaining and retaining current clients, handling client complaints and queries, keeping accurate correspondence records, meeting regularly with management, updating and managing client details, developing customer service policies, training junior client services agents, managing debtors and recommending different product options to clients.

Your dedication to the needs of our clients will encourage client loyalty and enhance our organisation’s growth through positive client-to-business engagement.

Duties and responsibilities:

1. Value management – ensure clients receive what they pay for.
   1. Identify and understand what individuals’ clients require for what they pay.
   2. Ensure that clients receive what they pay for.
2. Service experience – ensure exceptional service levels.
   1. Deal with client requests and troubleshoot problems
   2. Creative ways and to deliver an exceptional client experience
   3. Oversee the implementation of new clients
   4. Resolve complex client problems or disputes in a professional manner
   5. Liaise with different internal departments regarding client queries
   6. Monitor and measure client satisfaction
   7. Keep record and report on client interactions and problem areas.
3. Client retention – to retain clients for a longer period.
   1. Build and develop strategic relationships with key clients
   2. Develop effective communication platforms for clients and staff.
4. Client growth – to assist activities to increase client growth.
   1. Inspire repeat-business from clients.
   2. Offer advice to clients on services and products.
   3. Participate in internal marketing campaigns.
5. Debtors management – to ensure that clients pay for what they received.
   1. Assist debtors-clerk to liaise with non-paying clients to arrange outstanding payment
   2. To negotiate and contract agreements for non-paying clients.

Company Description

SucceedGroup provides a range of specialised marketing, media and training services to leading businesses all over South Africa. Although we offer a broad spectrum of specialised services to all industries, our area of specialisation is that of professional services marketing. We offer a 360-degree service package and operate as an independent marketing department. Our clients range from small to medium-sized businesses and we assist them to implement creative, cost-effective and result-oriented strategies to maintain and grow their firms.

Requirements

• A professional demeanour and approach to your work and clients
• Excellent communication skills and the ability to anticipate and relate to the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls
• Superior organisational and time management skills
• Knowledge of customer service programs and databases, or the ability to learn new software quickly
• Innovative, creative thinking skills to ensure the organisation is providing a cutting-edge client experience
• Ability to speak a second language is highly recommended

Qualifications/experience required (non-negotiable)

• Five+ years prior of experience in customer-facing or similar roles
• Business Degree or related qualification
• Proven experience in a leadership role is required
• Bilingual (Afrikaans & English) – highly recommended
• Excellent Computer literacy

Posted on 28 Apr 09:44