| Remuneration: |
R10000 – R13500 per month Basic salary |
| Benefits: |
|
| Location: |
Camps Bay, Camps Bay |
| Job level: |
Mid/Senior |
| Own transport required: |
Yes |
| Type: |
Permanent |
| Company: |
Career Custodians |
Job description
An eclectic accommodation collection in the vibrant neighborhood of Camps Bay is looking for a passionate Assistant Hotel Manager to support their dynamic team. Let us know if you’ve got what it takes!
CANDIDATE MINIMUM REQUIREMENTS
Requirements:
· Grade 12 or equivalent
· Accommodation Certificate/ Hotel School diploma is advantageous
· Drivers license Non-negotiable
Work experience:
· Previous experience in the same or similar position in a 4/5 star hotel
· Familiar with all duties and procedures in Front Office / Reservations Department
· MS Office (Word, Excel and Email) is essential
· Opera experience is essential
Other:
· Reliable, responsible and dependable to fulfill obligations
· Attention to detail
· Willingness to lead, take charge and offer direction
· Ability to multitask
· Show initiative by taking control of task
· Excellent communication skills
· Friendly and service orientated
Tasks (include but not limited to):
· Ensure smooth operation of the reception area
· Ensure guests are greeted, checked in and allocated rooms promptly and courteously
· To ensure reservations are taken correctly and courteously
· Ensure credit control procedures are strictly adhered to
· To ensure guest accounts is kept up to date
· Ensure effective and speedy check out facilities
· Ensure collection and delivery of luggage to rooms is done efficiently
· To ensure that the reception area is correctly managed
· Ensure that the switchboard is efficiently and effectively managed
· Monitoring of guest drivers and cars
· Ensure that rooms are serviced and maintained to the standards
· Make sure all front of house areas are clean and tidy at all times
· Ensure the back of house is clean and free of clutter
· Ensure the smooth operation of Housekeeping on a daily basis
· Daily spot checks of suites and rooms to ensure 5 star standards
· Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping
· Reporting and follow up of all maintenance issues pending or outstanding
· Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.
· Be familiar with the Health & Safety measure of the property
· To ensure regular on-the-job training is training place in your departments
· Ensure dress code of staff is up to standard
· Holding regular performance appraisals with senior staff, identifying areas for development and training needs
· Be readily available to deal with problems and complaints
· To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staff
· Ensure accurate and timeous submission of all reports and administrative work
· Prepare and submit annual budgetary information and updates as required by Financial Manager
· To ensure effective liaison between Reservations & Front Office and other departments (e.g. Housekeeping)
· Act as a Duty Manager when required
· To attend all management meetings as required
To apply for the position, please forward an updated CV with a picture of yourself to consultant4@careercustodians.com
**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**
To browse all our vacancies, please log on to our website – www.careercustodians.com
Requirements
- Client Relations
- Communication
- Filing
- Reporting
- Management
- Hospitality
- Reservations
- Reception
- Opera
- Hotel and Resort Management
Posted on 20 Feb 14:46
Career Custodians
Career Custodians is a recruitment and talent management agency, specializing in the wellness, hospitality and tourism industry.
View company profile
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