Job description

Spinnaker Software is looking for a Helpdesk Technician to join the User Assistance Department. This position is based at the Head Office in Parklands. It’s your chance to start 2020 in a well structured working environment within a dynamic team that shares a mutual goal towards excellent client service. You are the ideal candidate if you have at least an A+ qualification and have +- two to three years’ experience in the IT industry already. Knowing the very basics of SQL would come in handy and will be the foundation of your learning.  

We’re looking for someone with a true passion for Customer Service and Software Troubleshooting. Please note that shift and weekend work is a non-negotiable in this role and punctuality is very important as we have SLAs to adhere to.

Company Description

We are a retail management service provider, currently servicing more than 1,400 stores across Southern Africa. Spinnaker Software started as a family business in 1997 and has grown to become a market leader in retail and wholesale management solutions. Our footprint has expanded and we now have offices in every major city in Southern Africa. Since our inception we’ve grown to a staff complement of 200+. We’ve worked hard to earn our reputation as a leader in retail management software, with a suite of innovative in-house developed Arch products.

Requirements

• Software
• Troubleshooting
• Good written and verbal communication
• Ability to work in pressurised environment
• Ability to juggle multiple high priority tasks

Posted on 23 Dec 16:21

Our client a leading logistics company is looking for Financial Administrator with excellent planning and organisational skills to be the vital link in their accounts department communicating with clients, checking billings and rates ensuring the accuracy of reports and investigating variances.

REQUIREMENTS:

Grade 12 and relevant qualification advantageous

Exposure to/ experience in working on any business operating systems is required

3-5 years Finance/ Admin- related experience

Computer Literacy: Computer literate to at least an intermediate level (Windows, MS Word, Excel, Outlook)

Intermediate Excel skills are a requirement for the job

An understanding of or experience in the Logistics industry would be highly advantageous

Excellent communication skills are essential (verbal and written)

Excellent planning, organisational, time management skills (able to multitask and prioritise)

Be able to process high volumes of paper work accurately within set deadlines and be able to work under pressure

Proactive and able to take initiative

DUTIES:

Formatting and preparing billing statements in required format in order run system generated reports

Updating monthly billing calculations and ensuring increases have been applied for subcontractors

Verifying accuracy of billing received and requesting credits where required

Maintain an updated Masterfile for rates, contact persons, insurance etc.

Comparing of volumes billed by subcontractor to volumes on their system and raising of queries where applicable

Communications with operations/ the subcontractors/other relevant parties regarding feedback on issues/recommendations/solutions

Ensuring that corrective measures/solutions are put in place and enforced daily

Timeous preparation of payments and ensuring accuracy thereof

Check that there is corresponding billing/revenue to customers for all charges received from the subcontractors and highlighting/investigating instances where revenue/billing amounts are less than amount charged/where the company is generating less than the expected return

Reporting and summarising the subcontractors accounts and amounts due for payment within set deadlines

Addressing any subcontractor problems or queries if they arise

Assist in any other relevant area required included switchboard relief if necessary

SALARY:  Negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Facebook:      https://www.facebook.com/TimePersonnelRecruitmentAgency

LinkedIn:        https://www.linkedin.com/company/time-personnel

Website:         http://timepersonnel.co.za

Why would you want to become part of the Quicket team?

Quicket is an industry leader in ticketing technology, providing technology to thousands of events and is one of Africa’s largest ticketing providers.

Join us as we redefine how ticketing works in Africa by empowering the next generation of event organisers to run their events easily and effectively. You will be an integral part in building the Quicket brand throughout Africa and your sense of impact will be huge.

The role:

We are looking for an Onboarding and Retention specialist to join our Customer Success team. The ideal candidate is someone who can help onboard potential clients to the platform – this is the first part of customer success. This may take the form of helping inbound potentials to successfully get up and running. Towards the end of the event lifecycle, you would need to be in contact with the client to see how we can assist and possibly create more value for their next event and assist in retaining that client and onboarding their next event. You will build relationships and are expected to be a natural people’s person. While the role may require sales in a traditional sense, this is not an outright sales position and is not commission based.

In addition, standard responsibilities:

• Convert inbound leads and assist in event setup
• In quiet times, generate outbound leads and assist in onboarding where an outbound lead converts
• Capture all relevant information in the CRM
• Be comfortable using a CRM system and understands its value in making your life easier.
• Tech-savvy
• Source new clients and accounts
• Meet with prospective clients
• Retain existing clients, through proactive intervention and assistance
• Assume responsibility for own productivity
• Meet agreed on capacity and sales targets
• Complete product knowledge training and proactively seek ways to improve product and industry knowledge and better understand the target market
• Finding creative ways to solve ticketing problems for potential organisers
• Help potential organisers derive the most value that they can from Quicket
• Continuously look for ways to take initiative, improve process and attract new clients

About Quicket

Quicket is an industry leader in ticketing technology, providing technology to thousands of events and is one of South Africa’s largest online ticketing providers.

Requirements

• Self-starter with a passion and knack for being a people’s person
• A minimum of one to two years of experience in a similar position
• Excellent written and verbal communication skills
• Ability to work effectively in a team
• Excellent telephone etiquette
• Computer literate/tech savvy
• Organised with a can-do attitude
• Strong work ethic and target driven

Benefits

• Competitive remuneration 
• Opportunity to attend events
• Upskilling and access to courses where appropriate and business related
• Great coffee and good vibes!

We’re an energetic team of young people who love events, working together and strive to create value for all participants.

–Join us in the heart of Cape Town!

Posted on 20 Dec 16:30

Job description

Our team at Fuzzy Logic is making reality better with augmented reality and we are looking for a talented UX/UI designer to help us take that next step. That person should be incredibly passionate about interactive design, inspired by user behaviour with a laser focus on creating beautiful but simple to use products. Interest in augmented reality is highly beneficial as the design challenges posed by AR are unlike anything experienced before, with minimal existing solutions and new use cases being presented every day. We need someone that will work alongside programmers, artists and designers to help conceptualise and design flows, behaviours, audiences, jobs and eventual UI screens. You will work across a range of AR projects, impacting sales, marketing, training, maintenance and even games, for companies across the world.Fuzzy Logic Highlights

• Our products have been downloaded more than 3 million times
• We were nominated for three major USA based AR awards in 2019
• Apple constantly feature our products in the ‘best of’ sections 
• We work with major companies across the world and are growing internationally

Location

• George, Western Cape
• Cape Town, Western Cape

Email CV and Portfolio to –

Company Description

Fuzzy Logic create innovative augmented reality solutions that transform our clients businesses.

Requirements

Requirements

• Two+ years of experience working as a UX/UI designer
• Degree in interaction design, visual communication, graphic design or design-related field?

Skills

• Proficient in Adobe XD, Adobe Suite and other design tools and software
• Experience in creating wireframes, prototypes?, process flows and defining users jobs

Bonus skills

• Unity 3D development
• Exposure to iOS and Android design challenges

Posted on 20 Dec 16:21

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