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Category Archives: Jobs
Learning And Development Manager
- Ad Placed : 29 Sep 2019 21:00:07 Affiliate ad
- Remuneration : PER MONTH
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry :
- Professions
Human Resource - Region : Kwazulu-Natal
- Company : Boardroom Appointments
Our client based in Durban is looking for a Learning and Development Manager to not only train but design and develop, and evaluate training and development initiatives related to culture initiative workshops and all operations training (New Hire Training, Induction, Floor roll-outs, tools, refreshers, Product, Process, system and soft-skills) but also manage projects and teams.
Education and Minimum Requirements:
- Grade 12 (Matric)
- 6 to 8 years’ experience of which minimum of 3 years Training Manager experience, ideally within a call center environment (including design, development, preparation & implementation of training
- Management experience is essential
- Computer literate (MS office, Word, Excel, power point and outlook)
- Professional Training Related Certifications / additional qualifications in the area of training
- A good understanding of Contact Centre procedures
Skills and competencies:
- Excellent written and verbal communication skills
- Ability to work as part of a team as well as demonstrating own initiative
- Ability to work under pressure whilst remaining flexible during any period of change based on the needs of the business
Responsibilities:
- Develops training strategy for the call centre in line with business needs & requirements.
- Ensures that all training is delivered and completed successfully with a measure of success attached
- Manages the training calendar/schedule effectively including planning training resources and training room requirements as per ramp plans
- Ensures that all new hire staff have an adequate transition to the Operations floor and the existing staff receive appropriate and timely refresher / remedial / cross skill training as per business needs.
- Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge and implement training interventions aimed at continuous improvement in advisor performance
- Manages ongoing version control/changes & the quality of all training content and material & keep it updated at all times
- Operates as an account manager for the call center’s Operations & Quality functions to understand any training needs/interventions required and provide necessary training solutions.
- Liaison with the Stakeholders to ensure effective and consistent implementation of training strategies
- Manages the performance & development plans of the training team including mentoring, coaching & upskilling
- Identifies the need for and estimates the budget for projected training resource requirements, both permanent and contract/temporary/seconded and hire the required resources
- Arrange and schedule training requests
- Link of communication with Campaign Managers, HR & Recruitment
- Delegation of Trainers to course
- Motivate cross skilling
Please visit our website at www.boardroom.co.zafor more details and to register your C.V.
To apply for this vacancy please access this job advert on a desktop computer.
Apply for other Jobs on Job Mail.
Premium Brand Vehicle Sales Executives Urgently Needed
- Ad Placed : 29 Sep 2019 07:00:29
- Remuneration : R 10000 – R 90000 – PER MONTH
- Employment Type : Full Time
- Employment Level : Professional
- Industry :
- Automotive
Automotive Sales - Region : Western Cape / Cape Town / City Bowl
- Company : Pearl Recruitment and Training Solutions Pty Ltd.
We are looking for an experienced Premium Brand Specialist to join an Exclusive Brand Dealership selling Top Franchise motor vehicles. Salary:R 10000+Lucrative Com structure+Company Car+Medical+Pension. Candidate should be well spoken/Presentable/ Professional/Self Motivated/Driven Have experience in Marketing himself & his products to this niche clientele. CV to pearlsolutions@polka.co.za with track record and references.
To Apply for this Job,
Marketing Portfolio Manager : Higher Education – Ct (employment Equity)
- Ad Placed : 28 Sep 2019 15:30:13 Affiliate ad
- Remuneration : R 620 – PER YEAR
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry :
- Sales/Marketing
Marketing - Region : Western Cape
- Company : Alam Ellahi and Associates
Leading Business School (operating as private co) offering leadership & management programmes to individuals & corporates across Africa seeking a qualified and experienced Portfolio Marketing Manager. Your core objectives includes acquisition marketing, development, overall strategy, budgeting, promotional campaigns, and market research, aiming achieve revenue/sales of the of the SA Open Enrolment
Job description and deliverables
Qualifications: University degree in marketing
Work Experience: 8 – 10 years’ broad experience in marketing roles including minimum 3 years’ in a “marketing manager” or similar role
Seniority level: Mid – Senior
Indicative role outputs:
Developed portfolio marketing strategy focused primarily on:
1. Curating media messaging that will attract new customers to enable the business to scale and
2. Identifying gaps in the market; mobilizing the business to act on pportunities.
- Provides clear understanding to the business as to the link between the portfolio’s marketing investment and related revenue generation.
- Developed holistic marketing implementation plan with internal stakeholders and external agencies in order to achieve strategy.
- Owner and curator of lead-generation campaign dashboards.
- Controlled portfolio marketing budget.
- Developed advertising campaign material, written and designed collateral for all marketing vehicles (paid media, print, brochures, events, radio etc.)
Requirements:
- Energised and creative team player ready to join a close-knit and high-performing team of passionate marketers
- At least three years’ experience in a marketing “manager” or similar role
- Proven experience developing marketing strategies and related implementation plans
- Proven experience curating and managing a marketing budget
- Familiar with CRM and marketing automation systems and processes
- An inherently analytical individual who looks to data to drive decisions
- An excellent grasp of written English and grammar
- Highly organized, detail-oriented and able to prioritise tasks to ensure the job gets done on time and within budget
- Excellent communicator and collaborator who can engage confidently with all levels of roles
- Adaptable and able to thrive in a fast-paced, always-changing, never-boring environment
Key performance areas and indicators.
There is a requirement for this successful candidate to be future-focused, demonstrated through active identification of market growth opportunities relevant to this portfolio. Efficient and effective cross-functional partnering with internal and external stakeholders is critical to role success.
Additional requirements for this role include but are not limited to: the ability to analyse campaign data, produce insights, generate reports, curate design briefs, compile presentations and present at senior level, engage confidently with clients, faculty and high profile speakers. Commercial focus includes development and management of the portfolio’s marketing budget as well as campaign reporting.
Kindly declare if you are credit listed, have a criminal record against your name, appeared in court or had your fingerprints taken at the Police Station, integrity checks and references are conducted as part of the recruitment process
Thank you for assisting us with this application form. Your time is greatly appreciated*
Please note that only short-listed candidates will be contacted
Head Of Planning
- Ad Placed : 28 Sep 2019 15:30:08 Affiliate ad
- Remuneration : PER MONTH
- Employment Type : Full Time
- Employment Level : Senior Management
- Industry :
- Professions
Other Professions - Region : Kwazulu-Natal
- Company : Boardroom Appointments
Our client based in Durban is looking for a Head of Planning to ensure delivery of accurate, reliable and timely reporting, real-time monitoring and fault identification to the client and operations, best-enabling the delivery of contractual KPIs and ensuring the cost-effective use of resources against planned and unplanned volumes. This role is intended to lead the activities of the planning team
Education and Minimum Requirements:
- Grade 12 (Matric)
- Ideally university degree educated
- Expert knowledge of customer management IT and telephony systems
- Expert in the Workforce Management field
- 10+ years’ experience working at a management level, preferably planning for thousands of staff and millions of customer interactions
- 3+ years’ experience in managing specialist teams within the outsourced call centre environment
- 3+ years’ experience managing and developing budgets and financial forecasts
Skills and competencies:
- Excellent written and verbal communication skills
- Planning and Organizational Skills; defining performance standards and meeting multiple service levels; manage resources in the mid- term.
- Leadership skills; ability to lead and motivate a team
- Advanced technical knowledge of customer management systems, data and IT/Telecoms infrastructure
- Strong and adaptable communication skills with the ability to influence and motivate employees and managers
- Financial management; ability to develop and manage budgets and forecasts; control of expenditure and understanding of consequences of deviations; commission structures; financial acumen
Responsibilities:
- Ensure that the Team provides effective support on the successful delivery of operational targets according to client agreements
- Manage an effective Communication model to ensure all teams understand the overall business performance and their impact on it.
- Ensure all forecasting, scheduling and real-time management activities are optimized and address areas for improvement
- Ensure continuous Improvement of Operational area
- Identify and highlight opportunities for service and process improvements
- Analyze and research team metrics to identify areas of excellence and implement across teams
- Management of the Planning Managers
- Provide daily direction and communication to Planning Managers on all aspects of campaign performance
- Identify and assist with workforce planning issues
- Coach Planning Managers on workforce and leadership issues
- Engage with clients business loaning functions to agree forecasts, handle times etc.
- Financial Management
- Support the process of new bid modelling to ensure that all new bids are correctly sized, costed and minimum margin levels are met
- Provides input into process improvement initiatives and budget
- Engages with the Client as required
- Subject Matter expert for the area and broader organization.
Please visit our website at www.boardroom.co.zafor more details and to register your C.V.
To apply for this vacancy please access this job advert on a desktop computer.
Apply for other Jobs on Job Mail.
Lead Data Engineer (Northern Suburbs (Cape))
All rights reserved. Copyright © 2019. Republish permission. ADSL & Web hosting proudly provided by Afrihost. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use, PAIA.
Senior African Travel Consultant (Cape Town)
Remuneration: | Market related |
Location: | Cape Town |
Job level: | Mid |
Job policy: | Employment Equity position, Disabled position |
Type: | Permanent |
Company: | Rhino Africa |
Job description
Rhino Africa is on the hunt for a new Senior African Travel Consultant to join Africa’s leading online travel company. (That’s us by the way). They also call us the authority on African travel and claim that we’re responsible for the most innovative approach to travel since the Wright brothers, but we’ll let the internet debate that. We’d like to invite you to join our family and step into our world. It’s a world where passion comes first and lights the way – a passion for Africa’s wildlife, people and places. We introduce our travellers to the most beautiful places in Africa, and through our success in promoting safari destinations, we’re able to support conservation projects across the continent. Rhino Africa’s bespoke HQ, where our consultants make clients’ African dreams come true, is located in the urban jungle of Woodstock. Here, working with industry leaders, you will find wholehearted support, fantastic travel perks, a wonderful family culture and a love for great parties.
We are currently seeking a new Senior African Travel Consultant to join Rhino Africa’s diverse and talented English sales team.
As Rhino Africa’s newest Senior African Travel Consultant, you will:
- Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continent
- Wow existing and potential clients with first-hand knowledge of African properties and destinations
- Prepare attractive quotations and itineraries that complement individual client expectations and budgets
- Effectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)
- Collect client payments – ka-ching! – and approve supplier invoices for payment
- Provide customer support before, during and after travel – ensuring that Rhino Africa’s clients remain Rhino Africa’s clients
- Meet and exceed monthly and quarterly sales targets set by Rhino Africa’s Sales Managers
Benefits
At Rhino Africa, you will:
- Join the fastest growing company in African travel and help us shape the future of our industry
- Make an impact – for every 7 people we bring to Africa, we create one permanent job in the tourism industry
- Earn an attractive remuneration package including a competitive base salary, commission, pension and 20 days of paid vacation per year
- Enjoy heavily subsidized coffees and meals from our in-house chefs and baristas
- Kick back in our incredible, tailor-made HQ in the heart of Cape Town
- Make the most of exclusive access to our employee online travel portal – Roaming Rhinos. From breathtaking African experiences to getaways at our inspiring locations, you’ll receive up to 90% discount from 80 different partners and suppliers across 7 countries. You’ll get to take advantage of rebates on activities, transport, and accommodation, including our own MannaBay and Silvan Safari Lodge!
Requirements
We are looking for experienced African travel experts who fit the following profile:
- 3+ years of experience in a sales role for an African inbound tour operator
- In-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana, Mozambique, Zimbabwe, etc
- Experience selling other regions of Africa and Madagascar would be a plus!
Please note, strict preference will be given to historically disadvantaged South African individuals.
Posted on 27 Sep 15:34
Rhino Africa
Rhino Africa is Africa’s leading safari company – as recognized by the World Travel Awards for the last five years in a row (2013-2017).
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Mid-Senior C# Developer – C#/Angular/Azure – Johannesburg – R620 0 (Johannesburg)
Remuneration: | R600000 – R620000 per year Cost to company |
Location: | Johannesburg |
Job level: | Mid/Senior |
Type: | Permanent |
Reference: | #TM43025 |
Company: | E-merge IT Recruitment |
A scale up company is looking to recruit an individual, wanting to Programme on a new product, working with the latest tech. This role is ideal for a C# Dev that is comfortable with building a new product with multiple moving parts and are heavily funded by one of the largest financial services companies.
Why look at this:
- The rates are good.
- The head of dev is one of the best techies in the SAFA market.
- This is all new, from the ground up (well from the MVP up).
The requirements:
- At least five years’ experience as a dev with Angular experience
- You’re inquisitive – you may not have always delivered using cutting edge tech but you’ve tended to read about it.
- C# is your schoolyard.
- You’re full-stack and have produced B2C UI before – ideally in Angular, UI JavaScript/TypeScript or React.
- Web Api/Restful services.
The other stuff that would help me negotiate an offer for you:
- BSc in Computer Sciences
- Azure with CosmoDB.
- Taken an MVP to market before.
- Financial services or fintech experience.
The reference number for this position is TM43025. It’s a permanent position based in Parktown offering a salary of R620 000 per annum cost to company, negotiable based on experience. Contact Tlhalefang on
az.oc.egrem-e@mgnafelahlt
or call her on 011 463 3633 to discuss this and other opportunities.
Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
[https://www.e-merge.co.za/careers/referralprogramme/]]Posted on 27 Sep 15:05
Tlhalefang Matlhakola
Create your CV once, and thereafter you can apply to this ad and future job ads easily.
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Junior QA Automation Developer (Northern Suburbs (Cape))
All rights reserved. Copyright © 2019. Republish permission. ADSL & Web hosting proudly provided by Afrihost. Bizcommunity.com, its sponsors, contributors and advertisers disclaim all liability for any loss, damage, injury or expense that might arise from the use of, or reliance upon, the services contained herein. Privacy policy, Terms of Use, PAIA.
Senior Data Scientist (Durban)
Remuneration: | R1000000 – R1200000 per year |
Location: | Durban |
Education level: | Degree |
Type: | Permanent |
Reference: | #SM47600 |
Company: | E-merge IT Recruitment |
Job description
The tech is forefront. The business is large (could it be that they exist in one of the few recession-proof industries? You’ll get to decide for yourself). It’s a tech shop focusing on internal platforms and products. Ideal candidates will have three to four
Reference number for this position is SM47600– 2019 which is a permanent position based in Kwazulu-Natal offering a salary of R1.2M per annum CTC. Contact Sifiso at
az.oc.egrem-e@mosifiS
, at www.e-merge.co.za or call me on 011 463 3633 to discuss this and other opportunities.
Are you ready for a change of scenery? e-Merge IT recruitment is a niche recruitment agency. We offer our candidates options so that we can successfully place the right people with the right companies, in the right roles. Check out the e-Merge IT website for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
If you haven’t heard from e-Merge IT within two weeks of your application, please consider it unsuccessful for this position”.
Requirements
Experience and skills required
- Bachelor’s degree with a good academic record – majors include maths, physics, statistics, applied maths. Honours Preferred
- Three+ years’ experience as a data scientist
- Experience with R or Python
- Experience with statistical modelling, predictive modelling and machine learning
Competencies and responsibility
- Adaptably resilient
- Collaborative relationships
- Communicate and influences effectively
- Decision-making quality
- Develops talent
- Drives results
- Resourceful and improving
- Strategic mindset
Posted on 27 Sep 10:05
Sifiso Mthombeni
011 463 3633
Create your CV once, and thereafter you can apply to this ad and future job ads easily.