Verification Specialist – Risk & Fraud

The Department:

The Verification Team is an integral component of the Risk & Fraud Department, accountable for balancing the timeous verification of our customers in line with KYC & AML standards, while also mitigating risk to the business and using the latest technology and information to ensure the continued security of personal client information. 

Purpose of the Role:

The primary role of a Verification Specialist requires assessing, screening and verifying customer documentation in conjunction with registered customer account details, to ensure we comply with applicable KYC & AML Standards.

This fast-paced role, operating in real time, requires an individual who has immense attention to detail, the ability to work under pressure and exercise independent judgement. The Specialist will need to learn and apply imperative policies and processes when making decisions on customer verification in relation to various KYC Regulations.

Logical thinking, analysis, attention to detail and problem solving skills are a constant requirement in this position, and the specialist is required to stay abreast of current and emerging regulatory requirements impacting on verification processes. A secondary function is to review documentation in relation to suspicion, and stay abreast of current & emerging risks within our business.

Duties include, but not limited to:

• Full and accurate assessments of customer verification documentation
• Ensuring continued KYC Compliance standards are met and maintained in accordance with policy & process
• Understanding and staying abreast of country specific verification journeys set out by compliance along with identifying acceptable KYC documentation per region / country.
• Liaising with customers to request, explain and assist with required and outstanding verification documentation
• Withholding or releasing certain transactions when required to do so (via instruction or decision, as per our risk acceptance criteria).
• Evaluation of customer accounts in conjunction to related documentation to mitigate any foreseeable risk to the business where necessary
• Working across numerous platforms and products (systems) to meet the SLA’s of our clients whilst mitigating risk

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria:

• Relevant Diploma/Degree and/or work experience in a related field within Business, Finance, Law or Compliance and Risk Management.
• A good understanding of document verification and the regulatory requirements around verification
• A good understanding of Compliance and Money Laundering principles
• Ability to identify discrepancies and abnormalities and analyse trends
• Ability to identify, analyse and conclude behaviour outside of the norm
• Ability to work methodically and accurately
• Available to work in a 24/7 environment
• Own Transport

Desirable Criteria:

• Proficient in MS Excel
• Proven Customer Service skills

 Person Specifications:

• Information Monitoring
• Decision Making
• Accountability and Execution
• Bottom Line
• Effectiveness & Delivery
• Time Management
• Stress Tolerance
• Adaptability / Flexibility

 Kindly note: If you do not receive feedback within 14 days you may deem your application as unsuccessful. 

Posted on 26 Jul 17:46

SunCom (Matie Shop)

Assistant Buyer (Fashion)

(Ref. SC/200/0719)

Duties:

Purchases:

• Identifying and finding suitable fabrics for design(s) and/or official branding of the University;
• Identifying the appropriate method for placing design(s) and/or official branding of the University on clothing, promotional items and similar products;
• Considering and executing requests strictly according to the guidelines and policies of the University, as well as the Corporate Guide;
• Sourcing suitable suppliers;
• Maintaining good working relationships;
• Negotiating purchase prices;
• Ensuring timeous delivery of suppliers as agreed in writing beforehand.

Orders:

• Receiving and processing orders from internal clients;
• Preparing product specifications based on needs assessment and compliance;
• Obtaining quotes from suppliers, where applicable, as prescribed by the Purchasing Policy of the University;
• Placing and confirming orders with external suppliers.

Administration:

• Generating stock codes for clothing and promotional items, etc. purchased from the retail software system;
• Generating quotes for internal customers against the stock codes.

Quality control:

• Ensuring that delivered products meet the requirements and specifications of orders.
• Customer service.

Requirements:

• A Diploma in Fashion Design and Technology (NQF Level 6) or a similar relevant qualification;
• Proven experience of fabrics and the appropriate branding application;
• Proven working and buying experience of clothing in a retail environment;
• Experience of quality control systems in the retail market;
• Excellent computer skills;
• Excellent communication and interpersonal skills;
• Excellent planning and organisational skills;
• Ability to work effectively under pressure and to keep to deadlines;
• Detail orientated;
• Excellent conflict management skills;
• Good problem-solving skills;
• High level of integrity and confidentiality;
• Providing excellent customer service to internal and external stakeholders;
• Results driven;
• Self-motivated. 

Recommendations:

• Knowledge and experience of the University’s procurement practices, policies and procedures;
• IQ Retail system training and/or experience. 

Commencement of duties: 1 September 2019

Closing date: 5 August 2019

Enquiries regarding this post: Ms. Charlene Wicomb on 021 808 9178, or at

az.ca.nus@bmociwjc

Enquiries regarding remuneration/benefits as well as technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753

The University will consider all applications in terms of its Employment Equity Plan, which acknowledges the need to diversify the demographic composition of the staff corps, especially with regard to the appointment of suitable candidates from the designated groups.

The University reserves the right not to make an appointment.

Your application, comprising a comprehensive curriculum vitae (including the names and e-mail addresses of at least three referees) must reach the University before or on the closing date of the advertised post. 

Apply online at www.sun.ac.za/english/careers

The University reserves the right to investigate qualifications and conduct background checks on all candidates.

Should no feedback be received from the University within four weeks of the closing date, kindly accept that your application did not succeed.

Posted on 26 Jul 11:42