ACCOUNTS MANAGER (RETAIL/ TELECOMMUNICATION/ CASH SOLUTIONS) (PINETOWN) in Kwazulu-Natal | Other Finance/Accounting | Job Mail | 4419351
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If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.
Requirements:
Degree/ Diploma in Sales/ Marketing/ Retail Management
3-5 years’ Experience in Sales/ Business Development within an Information Services/ Logistics Environment / Financial industry
3-5 Years key account management within the Financial / Telecommunications industry
Extensive experience in the service industry
Previous experience in Project Management would be beneficial
Position would require travelling
Cold calling experience is essential
Must have a valid driver’s license and have own vehicle
Applicants must reside in PINETOWN or surrounding area.
Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
Visit our website to view all of our current vacancies: www.mprtc.co.za
The loan operations manager is responsible for the strategy development and execution of the loan lifecycle processes related to installment collections, arrears collections and customer campaigns. Responsibilities includes strategic input into the overall loan operations strategy, optimising relevant KPI’s, project managing and implementing key strategic projects, ensuring effective collaboration with the origination, credit, finance, contact centre and analytics departments and alignment with the broader business strategy.
The role sits at the heart of the business and requires a combination of business acumen, advanced analytical thinking, strong digital business solution design and implementation abilities and the drive and attention to detail that enables efficient and cost-effective operational processes. This is a senior management role that reports directly into the Loan Operations Executive. Direct reports include a product owner and collections and campaign analyst(s).
Requirements
Key performance areas:
Payment solution strategy
Design, implement, manage and improve the payment solution strategy (debit order/NAEDO/DebiCheck) that balances the collection value with the cost to collect.
Work closely with IT (Scrum team) to implement the appropriate solutions.
Work closely with Data and Analytics to develop performance and monitoring reporting.
Ensure compliance to NCA, PASA and FRB terms of use.
Early and Late Stage Collections Strategy
Benchmark and develop early and late stage collection strategies to ensure alignment with industry standards and achievement of collections objectives.
Work closely with IT (Scrum team) to implement the appropriate solutions.
Work closely with Data and Analytics to develop performance and monitoring reporting.
Monitor and analyse collection performance (data and trends) within the department and identify appropriate responses.
Improve risk and credit efficiencies through the implementation of effective and appropriate data driven strategies and action-plans.
Strategies should include but are not limited to:
Queue allocation strategy
Dialler strategy
Prioritisation strategy
Segmentation strategy
Call/SMS/MMS/e-mail/Letter strategy
PTP strategy (Type, amount and platform)
Debt-rescheduling strategy
Digital strategy
Compliance to NCA, POPIA, CPA and all other applicable legislation
Campaign Strategy
Design, implement, manage and improve the retention of customers on the Capfin database through various channels (SMS/Digital/Call Centre).
Work with Marketing and Business Development to execute new Acquisition DM Call campaigns.
Work closely with IT (scrum team) to implement appropriate bespoke solutions.
Work closely with Data and Analytics to develop performance and monitoring reporting
Work closely with Finance to optimise profitability on all campaigns
Work closely with Operations who execute call campaigns
Strategies should include but are not limited to:
Queue allocation strategy
Dialler strategy
Prioritisation strategy
Response model development
Data enrichment strategy
Loan flow strategy
Campaign scripting
Compliance with NCA, POPIA, Waspa and all other applicable legislation
Alignment with Capfin Credit Policy
Ensure that operational strategies align with the Capfin credit policy.
Identify changes in credit policy or credit environment that requires changes or amendments to the collections and campaign strategy and develop and implement necessary mitigation solutions.
Collaborate with the credit team to provide feedback regarding operational trends and to ensure optimal strategy design.
Collaboration with operational departments
Work closely with finance operations in order to design and implement new payment strategies and solutions.
Work closely with collections operations (call centre) in order to design and implement new collection strategies and solutions.
Work closely with direct marketing operations (call centre) in order to design and implement DM strategies and solutions
Give input into contact centre workforce planning models, scheduling models and incentive models.
Assist and support operational departments during new strategy implementations, e.g. training, change management and post implementation reviews.
Measurement and reporting on operations results
Responsible to measure and monitor performance.
Develop KPI’s for operations to monitor daily performance.
Weekly and monthly tracking of relevant performance metrics.
Collaborate and consult with Data and Analytics and Credit Operations Analyst to develop monitoring and reporting templates/dashboards to monitor and report on operational performance.
Regular meetings with the credit risk team to review and interpret credit operational results.
Regular feedback and reporting to Executive: Loan Operations.
Input into monthly risk pack.
Lead DM steerco.
Financial management
Conduct budgeting and forecasting processes for payment solution collection process in accordance with Capfin financial management policies and practices.
Conduct budgeting and forecasting processes for Direct Marketing processes in accordance with Capfin financial management policies and practices.
Conduct budgeting and forecasting of the operational costs associated with the collections and direct marketing strategy, including sms costs, phone call costs and payment.
Leadership and people management
Strategic thinking: Be a thought leader in the collections and campaign strategy space and pro-actively drive the strategy within the team and the business.
Stakeholder Management: Ensure that relevant stakeholders are involved in projects and that they are informed of progress and issues and build relationships with other senior managers within the organisation.
Project Management: Effective planning and prioritising of own work and that of the team.
Line Management: Manage, retain and develop a variety of competencies in the team (Product Owner and Analyst(s).
Functional competencies:
Strong commercial orientation and business acumen.
Strong conceptual skills with the distinct ability to contribute at strategic and tactical level and the ability to integrate activities with operational priorities and activities and obtain buy-in from all internal stakeholders.
Analytical minded with strong numerical skills and the ability and experience to use data and management information to drive and inform decision-making.
Degree in Statistics/information technology/project management/ business management or related discipline, or relevant experience.
Experience:
10 + years of experience in a business process design and execution role, of which 5 years should be at a managerial level, preferably in an unsecured loans business.
The closing date for application is 22 April 2019.
Posted on 10 Apr 15:05
Capfin
Capfin is the South African brand of the global Southern View Finance (SVF) group of companies, based in the northern suburbs of the Western Cape. The SVF Group of companies conducts an international unsecured lending business, offering technologically driven, responsible and friendly loan products to the mass market.
Executive Lodge Operations Manager in Grahamstown | Tourism/Hospitality Management | Job Mail | 4419779
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A well established lodge in the Eastern Cape is looking for an Executive Lodge Operations Manager. Must have a formal hospitality/hotel/business management qualification and at least 8 – 10 years’ management in the hospitality industry, preferable with a background in management in a 5 star hotel or lodge operation. Must have a minimum 5 years’ experience in the same position (Senior management – will be reporting directly to the CEO). Must be fully computer literate with the ability to co-ordinate; motivate and lead multiple senior teams. Must have excellent background knowledge of the corporate safari lodge industry. Must be service driven and have a high level of integrity. Drivers license / own transport essential. This is a live in position (family friendly); but must be able to cope with isolated environment. liz@lfhr.co.za
Executive Food and Beverage Manager in Grahamstown | Tourism/Hospitality Management | Job Mail | 4419721
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A well-known 5* lodge outside Grahamstown is recruiting for an Executive Food and Beverage Manager who will be reporting directly to the CFO. Must have tertiary hospitality education with at 8 – 10 years’ experience in a managerial (and similar position) in a 5 star luxury operation (hotel or lodge). Must be fully computer literate with advanced knowledge of Excel; Word; Pastel and GAAP. Must be able to co-ordinate functions and planning of various events and be able to liaise directly with suppliers. Must have excellent background knowledge of F&B commodities with a valid driver’s license. The position offers accommodation on-site (family friendly) but the property is isolated – must be able to cope the pressures associated with this. liz@lfhr.co.za
Leading international content agency John Brown Media is seeking a young go-getter looking for work experience as a junior digital editorial assistant to help manage the planning, creation and delivery of content across various digital platforms. John Brown Media South Africa is part of the global John Brown Media Group and our local clients include Pick n Pay, BMW/MINI, Old Mutual, Discovery, Spur and Life Healthcare, as well as Waitrose, John Lewis, Orange, RBS Bank and Loblaws, among others, globally. The position of junior digital editorial assistant will report directly to the digital production manager. The position is based in Cape Town.
Although no experience is required, the ideal candidate will have an eye for detail, be able to take initiative, and be organised and reliable. They must display good work ethic and be passionate about learning. This is an ideal position for someone looking to start a career in digital content marketing.
Interviews will be granted based on the potential candidate’s motivation letter.
Key Responsibilities:
Assist the digital team with scheduling and traffic of studio workflow
Liaise with service providers and external resources
Maintain John Brown’s signature high quality output to ensure work is delivered on brief, on time and within budget
Day-To-Day Responsibilities:
Assist with trafficking day-to-day workflow
Generating of basic production timelines and schedules
Booking and diarising of meetings
Booking resources and freelances
Invoicing and capturing of data
Assisting the digital production manager where required.
General administrative tasks
Competencies:
Good attention to detail
Good communication skills
Organised, honest and reliable
Good work ethic with a positive attitude
Able to work under pressure and to strict deadlines
Please forward a detailed CV to
moc.sigeaustned@edukaF.olegnuL
. Closing Date: 30 APRIL 2019 Reference number: #DPA2019 (to be stipulated in the subject line). Please include your CV and a motivation letter Preference will be given in line with John Brown’s employment equity policy. Please note that if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful. John Brown South Africa reserves the right not to fill the position.
The DAN Values
The candidate will need to demonstrate the Dentsu Aegis values of:
Agile
Acting with freedom
Deciding with speed
Keeping it simple
Pioneering
Being constantly curious
Taking risks to succeed
Passionate about thought leadership
Ambitious
Going the extra mile
Not afraid to make decisions
Rapid and ruthless focus
Responsible
Taking ownership of work/ decisions
Being good citizens
Being transparent
Collaborative
Collaborating across the network
Sharing success models
Attraction, development and mobilisation of the best talent
Requirements
• Matric qualification • Computer literate • Competent with Microsoft Office tools such as Outlook and Excel
Posted on 10 Apr 11:51
Apply by email Lungelo
Or apply with your Biz CV
Create your CV once, and thereafter you can apply to this ad and future job ads easily.
Annual Bonus, Travel Allowance, Work from home incentive
Location:
Johannesburg, Randburg Ferndale
Job level:
Mid/Senior
Own transport required:
Yes
Travel requirement:
Occasional
Type:
Permanent
Reference:
#SEM Specialist
Company:
Adclick Africa
Job description
Adclick Africa is looking for a proactive, passionate and highly driven SEM expert to join our dynamic and growing digital media agency. The ideal candidate will be detailed oriented, process driven and take complete ownership of their tasks. They are expected to work closely with our clients and internal teams on a day to day basis in providing SEM expertise and recommendations. This individual requires a strong business acumen coupled with ingenious digital marketing savvy to deliver real-world results to our awesome clients. They should know how to create, measure, continually improve and educate those around them.
We expect you to have a grasp of running successful search campaigns. This will include auditing client sites, defining information architecture and technical requirements, conducting keyword research, optimising site performance, improving organic search result listings, link building, implementing PPC programs (primarily Adwords), improving landing page performance, and reporting. Of course, this must all operate efficiently, within budget and be measured and evaluated according to industry best practice.
Responsibilities
Audits – research client and competitor sites for performance and optimization potential as a basis for program recommendations
Keyword research – development of keyword distribution sheet mapped to recommended site architecture
Digital Advertising Strategy – ability to understand technical products quickly to strategise, develop and execute ad campaigns from ideation to iteration. Emphasis on Google Ads with an understanding of paid social platforms (Facebook, LinkedIn, Twitter)
Advertising Technology – solid understanding of digital advertising ecosystems and how they actually work to serve ads to intended targets to be able to properly optimize campaigns in challenging vertical markets
Search Ad Copywriting – write a succinct, technical and emotional search ad copy that aligns with user targeting and contains specific targeted keywords. Manage a large portfolio of search ads and conduct a/b tests to optimize for best performing ads
CRO – Ability to analyze landing page performance and behavior of users on website landing pages to identify areas of improvement and articulate conversion rate optimization hypothesis to clients
SEO Copywriting – write compelling marketing copy that also contains a researched keyword profile or theme that balances call-to-action messaging with optimized terms for web pages, blogs, and assets
Link building – develop and implement link building strategy including setting up Google notifications, research, outreach, tracking, and reporting
Reporting – ongoing reporting and analysis of organic and paid search campaign performance
Client management – works directly with clients on a daily basis advising on strategy, implementation, status, and performance of search programs
Agency – involved in new business prospecting and pitching; team management and collaboration; developing methodologies; Firebrand ambassador
Requirements
Three+years of tactical and strategic experience in SEM and PPC
Possess a Degree in Marketing, Advertising or Communications, Mathematics, Data, and Analytics, or related discipline
Excellent written and verbal communication skills
Show the ability to articulate clearly and effectively both in writing and in person
Working knowledge of bid/campaign management platforms
Experience with Google Analytics and other analytics platforms
Familiarity with other digital marketing such as SEO, Social Media, Display, Video and Mobile
Demonstrate passion and thirst for knowledge of SEM and digital marketing in general
Show enthusiasm, commitment, creativity, and positive can-do attitude
Enjoy problem-solving and have the ability to adapt to new technologies and processes
Have strong organizational skills, being able to manage multiple projects at once in a fast-paced, deadline-driven environment
Be a proactive self-starter with the ability to work independently while collaborating with other departments
Provide training and education for non-SEM team members and clients
Google Adwords and Google Analytics certification a plus
Experienced in managing CPA, CPL, ROI and ROAS campaigns preferred
Posted on 10 Apr 07:34
Apply by email
Or apply with your Biz CV
Create your CV once, and thereafter you can apply to this ad and future job ads easily.
OUR CLIENT THAT SUPPLIES AND SERVICES RETAIL OUTLETS REQUIRES AN EXTERNAL SALES REPRESENTATIVE (FINTECH) IN CAPE TOWN
Please Note:
If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.
Requirements:
– Have a passion for sales and the customer satisfaction
– Hunter mind-set is key
– Team-players are welcome
– Valid Driver’s License & Own Vehicle
– Minimum of Matric or Equivalent
Applicants must reside in CAPE TOWN or surrounding area.
Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.
Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.
Visit our website to view all of our current vacancies: www.mprtc.co.za
