Category Archives: Jobs

Senior Customer Service Advisor (Johannesburg)

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Remuneration: R32000 – R35000 per month 
Location: Johannesburg, Northern Suburbs
Reference: #DBN000150/LB
Company: Massive Recruitment

Our client has a new opportunity for a highly Customer Service Centric, and diligent Senior Cudtomer Service Officer/Advisor.

Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 661 6480. Please note that there are no costs involved  to the candidate in the recruitment process. We do not charge candidates any fees to apply.

Daily Responsibilities:

  • To support the Customer Service Manager in providing outstanding levels of customer service through the effective management of a customer service department.
  • Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints.
  • Achievement of customer service standards for both speed of response and abandonment call rate.
  • Responsible for assisting the Customer Services Manager with the development of staff ensuring each member of the team receives appropriate levels of coaching via one to one’s with their line manager, team meetings and updates.
  • Monitoring all team members’ individual performance against business objectives.
  • Manage resources and staffing levels to ensure customer service objectives are achieved.

Experience, Skills and Knowledge  

  • Matric Certification 
  • Solid five to seven years’ relevant experience 
  • Knowledge of customer service best practice
  • Experience of assisting in managing the performance of staff
  • Staff development and training
  • Ability to communicate effectively at all levels
  • Strong leadership, decision making and listening skills
  • PC Literate with experience of using Microsoft based applications (e.g. Excel)
  • Ability to work under pressure and maintain a positive outlook
  • Highly hands-on, solutions-focused and “Right first time” approach

Remuneration and Benefits: R35,000 with full company benefits and 13th Cheque

Posted on 04 Feb 08:34

Massive Recruitment

Massive Recruitment (Pty) Ltd is a multi-sector recruitment company with a reputation for exceptional customer service, integrity, efficiency and speed.

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Accounting/Payroll Assistant (Johannesburg)

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Remuneration: R25000 – R27000 per month 
Location: Johannesburg, Northern Suburbs
Reference: #DBN000152/LB
Company: Massive Recruitment

Our client requires an accurate, personable and highly responsive Accounting/Payroll Officer.

Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 661 6480. Please note that there are no costs involved  to the candidate in the recruitment process. We do not charge candidates any fees to apply.  

As an Accounts Assistant/Payroll Assistant your duties will include:

  • Processing payroll for around 200 employees and dealing with payroll queries accordingly  
  • Inputting new starters and leavers  
  • Complete sub contract ledger including payments and spreadsheets  
  • Work closely with sales to support sales and purchase ledger including batching, coding, entering and filing  

Candidate Requirements:

  • Matric Certification 
  • The ideal candidate will have three to five years’ proven success in a similar role as Accounts Assistant/Payroll Assistant
  • Strong data entry skills Experienced in Microsoft Office in particular Word and Excel
  • IT literate and competent in learning new systems quickly
  • High attention to detail Ability to work quickly and accurately
  • Administration or data entry experience
  • Must be able to work independently, unsupervised
  • A good level of business acumen and common sense  

Remuneration and Benefits: R27,000 with full benefits and bonus annually

Posted on 04 Feb 08:32

Massive Recruitment

Massive Recruitment (Pty) Ltd is a multi-sector recruitment company with a reputation for exceptional customer service, integrity, efficiency and speed.

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Customer Call Centre Consultant (Cape Town)

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Remuneration: R13000 – R13500 per month 
Location: Cape Town
Reference: #DBN000149/LB
Company: Massive Recruitment

Our cluent has a new opportunity for well spoken, customer focused Customer Call Centre Consultants.

Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 661 6480. Please note that there are no costs involved to the candidate in the recruitment process. We do not charge candidates any fees to apply. 

Daily Responsibilities:   

  • The main purpose of this role is to expedite exceptional customer service and first call query resolution 
  • Take high volume inbound calls daily dealing with client’s queries via telephone in adherence with productivity standards and department policy and procedures
  • Ensure that more complex and priority queries are escalated appropriately to the relevant Department for resolution
  • Make outbound calls in accordance with predetermined schedules
  • Handle all queries in adherence with the Call Centre Quality standards and implementation and maintenance of effective internal controls and procedures
  • Record customer complaints regarding overall customer experience
  • Responsible to manage and resolve customer complaints and give feedback timeously
  • Identify and escalate priority issues and route calls to the appropriate department for resolution

Candidate Requirements:     

  • Matric Certification
  • Three to five years’ contact centre experience
  • Intermediate  knowledge of MS Office with fast, accurate keyboarding/Data Capture Skills
  • Knowledge and understanding of the company policies and procedures (will be given full training)
  • Knowledge of customer service principles and customer related business risks
  • In-depth understanding of Contact Centre’s within a medical scheme administration environment
  • Knowledge of regulatory framework (CMS, MSA)

Skills: 

  • Intermediate knowledge of MS Office and Outlook
  • Ability to work independently
  • Self-driven
  • Ability to work under pressure
  • Ability to transfer/impart knowledge (full product training given)
  • Analytical thinking
  • Ability to multi task, problem solve and actively listen
  • Goal orientated

Remuneration and Benefits: R13,500 with full benefits, incentives and bonus annually.

Posted on 04 Feb 08:30

Massive Recruitment

Massive Recruitment (Pty) Ltd is a multi-sector recruitment company with a reputation for exceptional customer service, integrity, efficiency and speed.

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Dispatch Administrator (Cape Town)

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Remuneration: R13500 – R14000 per month 
Location: Cape Town
Reference: #DBN000176/LB
Company: Massive Recruitment

An exciting new opportunity has arisen for a Dispatch Admin Officer.

Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 662 7817. Please note that there are no costs involved  to the candidate in the recruitment process. We do not charge candidates any fees to apply.

The main purpose of the role is to ensure the efficient and effective running of any administrative work associated with the Dispatch department, under the guidance of the Senior Dispatch and Store Manager.

Main duties include:

  • Production of accurate and appropriate Dispatch Notes.
  • Maintain the loading of orders on to FOPS ensuring that all information is kept up to date.
  • Issue loading sheets to the appropriate personnel in a timely manner.
  • Check all loading/transport information prior to use to ensure that all details are correct.
  • Provide Clerical support to Senior Dispatch Officer and Dispatch Manager.
  • Update and maintain the booking spreadsheet.
  • Develop communication with sales and production personnel across the site ensuring clear channels of communication and sharing of appropriate information.
  • Cross checking weight sheets to ensure all details are correct.
  • Answer incoming calls and deal with any queries in the absence of the Senior Dispatch Officer and Manager.
  • Any other duties as required by the Senior Dispatch Officer and Dispatch Manager.

Remuneration and Benefits: R14,000 with benefits, Over time and 13th Cheque

Posted on 04 Feb 08:23

Massive Recruitment

Massive Recruitment (Pty) Ltd is a multi-sector recruitment company with a reputation for exceptional customer service, integrity, efficiency and speed.

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Electrical/Instrumentation Engineer (South Coast)

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Location: South Coast
Reference: #NEL008503/PF
Company: MPRTC Recruitment

Our client specilising in chemicals is looking to employ electrical and instrumentation engineer in the Merebank, Durban South area.
Please note: If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an assessment or test to demonstrate your knowledge of this position.

Requirements:

  • BTech or BSC in Electrical Engineering or equivalent
  • Five to 10 years’ experience in electrical and instrumentation maintenance in a chemical manufacturing environment or similar 
  • Government Certificate of Competency would be an added advantage
  • Solid supervisory experience and ability to motivate team members
  • Excellent document control with respect to inspection, testing and commissioning documents
  • The ability to write clear reports and keep accurate records
  • Must have SAP knowledge
  • Must be computer literate 
  • Excellent communication and interpersonal skills 
  • Good planning and organizing skills 
  • Ability to work under pressure and meet deadlines 
  • Excellent presentation skills 

Applicants must reside in  Merebank, Durban South or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. 

Visit our website to view all of our current vacancies: www.mprtc.co.za

Posted on 04 Feb 07:26

MPRTC Recruitment

The most essential and important resource any company can possess will undoubtedly be the talent that they employ. This is where MPRTC is crucial, in that we specialise in the most diverse and complex resource; we supply people, the right people, for your company.

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Head Chef (Nelspruit)

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Location: Nelspruit
Reference: #NEL008631/BR
Company: MPRTC Recruitment

A luxurious and tranquil five-star lodge requires a head chef. If you are passionate about the hospitality industry and want to start your career at Lowveld gem, this is your chance!
Please note: If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an assessment or test to demonstrate your knowledge of this position.
 
Requirements:

  • Relevant culinary qualification
  • Three to five years’ experience in a five-star environment
  • Ability to manage a kitchen as a business unit
  • Knowledge of food cost/cost of sales
  • Compiling of seasonal menus
  • Health and safety knowledge
  • Presentation management skills
  • Disciplinary/counseling knowledge

Applicants must reside in White River or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. 

Visit our website to view all of our current vacancies: www.mprtc.co.za

Posted on 04 Feb 07:22

MPRTC Recruitment

The most essential and important resource any company can possess will undoubtedly be the talent that they employ. This is where MPRTC is crucial, in that we specialise in the most diverse and complex resource; we supply people, the right people, for your company.

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Assistant Manager (Douglas)

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Location: Douglas
Reference: #CT002412/CH
Company: MPRTC Recruitment

A retail store dealing with outdoor equipment requires an assistant manager in Douglas. 

Please note: If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an assessment or test to demonstrate your knowledge of this position.

Requirements:

  • Two to three years of management experience
  • Matric or equivalent
  • Clear criminal record
  • Assisting in managing all aspects of a store
  • Maximising turnover, driving customer service and stock control
  • Leading and developing a team
  • Innovative visual merchandising to optimise sales
  • Reducing stock loss effectively
  • Maintaining health and safety practices

Applicants must reside in Douglas or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. 

Visit our website to view all of our current vacancies: www.mprtc.co.za  

Posted on 04 Feb 07:10

MPRTC Recruitment

The most essential and important resource any company can possess will undoubtedly be the talent that they employ. This is where MPRTC is crucial, in that we specialise in the most diverse and complex resource; we supply people, the right people, for your company.

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Store Manager (Douglas)

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Location: Douglas
Reference: #CT002409/CH
Company: MPRTC Recruitment

A very well-known outdoor retail outlet has a fantastic position available for a store manager for their branch in Douglas.

Please note: If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an assessment or test to demonstrate your knowledge of this position.

Requirements:

  • Matric/grade 12 certificate
  • Must be computer literate (experience on a point of sale system)
  • Minimum two years’ branch management experience in the retail industry
  • Successful track record in achieving turnover targets
  • Must have financial understanding of retail profit factors to effectively control branch expenses
  • Ability to manage all aspects of the store
  • Excellent leadership skills and ability to develop and motivate staff
  • Excellent customer relations skills
  • The ability to manage, train and develop staff
  • The ability to apply company policies and principles strictly and consistently
  • Controlling the expenses of the branch
  • Understanding stock control to ensure stock levels are always on the correct levels and allocated correctly and minimise stock losses
  • Excellent administrative skills
  • Customer service orientated
  • Attention to detail coupled with strong planning skills
  • Ideal incumbent must be a well-spoken, friendly, people’s person, as staff and client liaison, dispute resolution and training would form part of this position

Applicants must reside in Douglas or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. 

Visit our website to view all of our current vacancies: www.mprtc.co.za 

Posted on 04 Feb 07:08

MPRTC Recruitment

The most essential and important resource any company can possess will undoubtedly be the talent that they employ. This is where MPRTC is crucial, in that we specialise in the most diverse and complex resource; we supply people, the right people, for your company.

View company profile

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Fitter And Turner (kuilsriver)

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FITTER AND TURNER (KUILSRIVER) in Western Cape | Other Technical | Job Mail | 4370141

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OUR CLIENT MANUFACTURING PACKAGING MATERIALS IS SEEKING TO EMPLOY A FITTER AND TURNER IN KUILSRIVER

Please Note:

If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.

Requirements:

  • Must hold a recognized qualification of Fitter and Turner
  • 5 years post qualification experience
  • Experience in high speed manufacturing machines environment
  • Machine fault finding and maintenance.  
  • Must have served an apprentice as Fitter and Turner
  • Must have a stable work record

 

Applicants must reside in KUILSRIVER or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.

 

Visit our website to view all of our current vacancies: www.mprtc.co.za

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Senior Test Analyst (cape Town – North)

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SENIOR TEST ANALYST (CAPE TOWN – NORTH) in Western Cape | Other IT/Computer | Job Mail | 4368983

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OUR CLIENT IN THE SOFTWARE TECHNOLOGIES INDUSTRY IS SEEKING TO EMPLOY A SENIOR TEST ANALYST IN CAPE TOWN (NORTHERN SUBURBS)

Please Note:

If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.

Requirements:

  • Relevant IT tertiary qualification
  • ISTQB/ISEB certified
  • Recognised testing qualification / accreditation and / or training in testing disciplines
  • Minimum 5+ years’ testing experience testing enterprise solutions
  • Proven experience in QA testing
  • Good understanding of SDLC and STLC and processes
  • Good understanding of testing governance
  • Experience in managing defects and its life cycle
  • Test documentation skills
  • Web based software testing

 

Applicants must reside in CAPE TOWN – NORTH or surrounding area.

Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.

 

Visit our website to view all of our current vacancies: www.mprtc.co.za

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To apply for this vacancy please access this job advert on a desktop computer.

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