Job description

We are looking for an enthusiastic, diligent and experienced digital account/project manager who can take ownership of a client portfolio to extract their requirements, represent their interests within the agency and drive their deliverables forward. The role is to manage a set of assigned projects, develop relationships with the respective business stakeholders and product owners, oversee the development within the production studio and to create comprehensive support materials and documentation to aid in project scoping and delivery.

Responsibilities:

• Operate as the lead point of contact for any and all matters specific to client account management like extracting briefs, crafting proposals, tracking and reporting on progress as well as maintaining clear and constant communication across various mediums.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors, drive meetings and brainstorming workshops, present ideas and recommended enhancements or innovations.
• Ensure the timely and successful delivery of projects according to customer needs and objectives by driving forward project deliverables within the production studio related to design or development.
• Develop new business opportunities with existing clients by proactively identifying areas of improvement that will expand the scope of and size of accounts.
• Craft well-written scoping and functional requirements documentation, project plans and any other supporting materials to aid in production efficiency.
• Assist with high severity requests or issue escalations as needed.
• Testing any newly developed functionality to ensure efficacy before deployment and handover.
• Balancing the time of the various development and design resources available with what tasks need to be prioritised across your portfolio.

Company Description

Founded in early 2014 by industry leaders Leo Redelinghuys and Deon Heunis, swipe has quickly grown to become one of the most dynamic and versatile digital solutions agencies in Africa. With globally recognised mainstay clients including WeChat, DStv and Discovery Networks UK, to name a few, our team of senior solutions architects, technical designers and operations specialists have had the privilege of working on some of the most exciting technical executions of their careers.

Passion and dedication is what drives the engine of our growth. Our enterprise grade solutions are purpose built from the ground up to satisfy every requirement and our platforms scale to support any load. Our agile approach allows us to constantly monitor, analyse. iterate and improve the products we build. Our solutions are powered by deep strategic thinking, global industry insights and operational best practices.

Above all, swipe is made up of an exceptional team of world-class developers, designers, strategists and producers that form the foundation of our success. We value every ounce of extra-ordinary effort that is delivered day in and day out toward the unified goal of being the best at what we do. We want you to be a part of this journey.

Requirements

• Proven work experience as an account manager or project manager or other relevant experience within a digital development agency/production environment.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.
• Solid experience with project management tools and CRM systems as well as a fluency in working with Google docs/sheets.
• Experience in delivering large scale, custom built web and mobile solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail and balancing resource requirements.
• Excellent communication skills with a presentable and professional appearance.
• Relevant tertiary institution degree  

Technical skills:

• A thorough understanding of the fundamentals of iterative web and app development processes and operations.
• The ability to write comprehensive briefs, proposals, scope docs, reports and project plans.
• A firm grasp on what makes for good usability and design with a passion for web and mobile platforms.
• An understanding of digital products, the latest trends in digital and emerging innovations that can contribute to better solutions.
• Experience with project management tools like Pivotal Tracker, Jira, Trello, Basecamp or similar.

Posted on 19 Jan 16:09

John Brown Media

Do you have a passion for digital media with a keen interest in food, looking to work in a vibrant, award-winning team? John Brown South Africa seeks to employ a talented digital editor to help lead the creative vision and positioning for John Brown. The successful incumbent will be based in Cape Town and report directly to the head of digital content. If you think you’ve got what it takes, we’d love to hear from you!

Company description

John Brown Media is part of a leading global content marketing agency with offices in Cape Town, Johannesburg, London, Boston, Dubai and Hong Kong. We produce award-winning, engaging content across print and digital. Our clients include Pick n Pay, BMW/Mini, Life Healthcare, Dion Wired, Discovery, Leisure Books, Old Mutual, Nestlé, Total, FNB Premier, and Spur locally, and Waitrose, John Lewis, Orange, RBS Bank, Hannaford and Spinneys globally. John Brown is part of the Dentsu Aegis Network Group.

Main purpose of the role

The ideal candidate has a passion for all digital media and an interest in food. You will need to drive digital content proactively, continually looking for opportunities to improve content across platforms and push the boundaries with world-class work.

Key responsibilities:

• Conceptualise and produce content for all digital platforms, including but not limited to social media, video, newsletters, websites and banner advertising
• Interpret and deliver to client brief
• Be a custodian of the quality of content on all digital platforms
• Copy edit and proof all written work, with assistance from a copywriter
• Stay ahead of industry standards and trends and frequently bring new ideas to the table
• Explore opportunities to grow traffic, reach and engagement on all digital platforms
• Read and interpret Google Analytics and social media reports
• Work closely with the print team, looking for synergies and content opportunities wherever possible
• Work with the head of digital content and production coordinator to ensure a smooth production process
• Liaise with developers with respect to the uploading of content, QA and troubleshooting
• Liaise with the client with respect to approvals and content plans, in conjunction with the traffic manager and account director
• Brief and oversee photographic and video shoots

Minimum requirements:

• A degree or diploma in journalism, copywriting or a related field
• At least two years of experience working as a digital editor
• Excellent command of the English language
• Solid experience in overseeing/briefing made-for-social video content
• A good understanding of how to optimise content for the relevant platform
• A passion for food- and lifestyle-related topics, and a love for the digital and socia media space
• Clear, concise written and verbal communication and presentation skills
• Working knowledge of Google Analytics, SEO and HTML
• Ability to work well in a team and provide direction to designers and copywriters
• Positive attitude, energetic approach and a high level of self-motivation
• Ability to prioritise workload, work under pressure and meet tight deadlines
• Attention to detail and the ability to concentrate in a busy work environment

Advantageous:

• Proficiency in Adobe Photoshop
• Client-facing agency experience

Please forward a detailed CV to Grant Solomon

Email:

moc.aidemnworbnhoj@snoitacilppa

Closing date: 03 February 2018

Reference number: #DE18 (to be quoted in the subject line of the application email)

Preference will be given in line with John Brown’s employment equity policy.

Please note that if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful. John Brown South Africa reserves the right not to fill the position.

Posted on 19 Jan 16:03