Stellenbosch University
Learning and Teaching Enhancement
Advisor: Centre for Teaching and Learning (two-year contract)
(Ref. SOL/131/0417)

The Centre for Teaching and Learning is a unit that creates professional learning opportunities for academic staff at Stellenbosch University.

Duties:

• Organising and participating in projects and activities of the Centre for Teaching and Learning (CTL)
• Liaising and communicating with faculties regarding CTL projects and activities
• Providing advice and support to academics with regard to teaching, learning and assessment
• Developing web-based teaching, learning and assessment resources for academics

Requirements:

• Master’s degree (or enrolled for a master’s degree)
• Two years’ relevant experience working in a higher education institution
• Knowledge of the South African higher education sector
• Good communication and liaison skills
• Good presentation skills
• Strong interpersonal skills
• Strong writing abilities, including minutes and reports
• Attention to detail;
• Ability to think analytically
• Computer skills in MS Word, Excel, PowerPoint, Access, Moodle, ISpring, and web design
• Willingness and availability to travel

Recommendations:

• A PhD
• Knowledge of more than one South African language
• Knowledge of and experience in higher education curriculum renewal

Commencement of duties: 1 June 2017 or as soon as possible 

Closing date: 8 May 2017

Enquiries regarding this post: Dr Cecilia Jacobs on 021 808 3751, or on

az.ca.nus@csbocaj

Enquiries regarding remuneration/benefits as well as technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753

Please note that the level of appointment and remuneration will be negotiated in line with experience.

The university will consider all applications in terms of its Employment Equity plan, which acknowledges the need to diversify the demographic composition of the staff corps, especially with regard to the appointment of suitable candidates from the designated groups.

The university reserves the right not to make an appointment.

Your application, comprising a comprehensive curriculum vitae (including the names and e-mail address of at least three referees), must reach the university before or on the closing date of the advertised post.

Apply online at www.sun.ac.za/english/careers

Candidates may be subjected to appropriate psychometric testing and other selection instruments.

Note: Shortlisted candidates might be expected to complete a short writing task.

The university reserves the right to investigate qualifications and conduct background checks on all candidates.

Should no feedback be received from the University within four weeks of the closing date, kindly accept that your application did not succeed.

Posted on 21 Apr 12:58

Our client, a well-known company in the outsource industry has current vacancies for Flemish speaking customer services and sales representatives within their contact centre. The right candidate is working in a vibrant office environment with growth opportunities, will service passengers abroad and will be responsible for their airline reservations and associated duties. If you want to be part of the customer’s journeys to their dream destinations, then this is the right position for you!

Key performance areas:

• Servicing passengers abroad and being responsible for their airline reservations and associated duties
• Responding to incoming inquiries and questions of customers regarding their flights etc.
• Handling complaints via the integrated telephone or computer system
• Communicating information effectively in a friendly and supportive manner
• Providing relevant information as an independent team member
• Identify customers’ needs and offer personalised service
• Maintain high standard of knowledge on all products

Qualifications and experiences:

• Matric qualification
• Previous customer service and sales experience required

Competencies required:

• Good level fluency in Flemish 
• Excellent language skills in English
• Computer literate (MS Word, Excel, Outlook)
• Problem solving ability and attention to detail
• Positive attitude
• Open to Shift Work; hours dependent on department
• Ability to work independently, yet also be a team player
• Stress tolerance – calm and methodical
• Understands and values the commercial impact of decisions
• Clear credit and criminal record
• Valid drivers licence and own transport required

The company offers a competitive remuneration package and assistance with work permits for foreigners.
If you meet the above requirements and if you are interested in the position, please send your CV to

moc.tnitnemtiurceraka@emiaj

.