CRM Database Support Analyst (Paarl)
Remuneration: | negotiable |
Location: | Paarl, Simondium |
Education level: | Diploma |
Job level: | Junior/Mid |
Type: | Permanent |
Company: | Babylonstoren |
Job description
We have an exciting position for someone with an eye for detail and that has a passion for data. For this position you will need to deeply understand our CRM’s capabilities and how it integrates with other systems across the various departments.
Responsibilities
- Ensure data consistency and integrity with other internal systems
- Troubleshoot any technical issues
- Database cleaning e.g. perform regular list hygiene to maintain health of our database.
- Collaboration with marketing teams across estates to provide CRM support e.g. Create targeted lists, Manage list imports
- Build and manage email templates
- Set up of automations for various internal and external processes
- Manage and report on short-term projects
Requirements
- Degree/diploma in an appropriate field of study: engineering/business management/IT/technology
- No work experience required
- An exceptional ability on computers (Office365/Excel/VBA)
- Experience with CRM software (e.g. HubSpot, Salesforce) preferred
- HubSpot experience & certifications preferable
- Special interest in mastering new software systems
- Attention to detail
- Must be able to take initiative and be creative
- Experience in hospitality is an advantage (waitron or similar)
- Ability to communicate well
- Fluency in English and Afrikaans
Posted on 22 Feb 13:26