We are looking for applicants with customer service experience and full training for the role will be provided. Long term roles for a great company and great benefits. Job role: – Ability to demonstrate empathy with the customer – Dealing with inbound calls and high volume e-mail based customer queries. – Ability to retain and assimilate information for bookings – Excellent Technical knowledge with the ability of using computer systems. – An ability to build rapport with the customer – An understanding of social media. – Must possess an excellent telephone manner – Ensure the highest level of customer satisfaction at all times. Hours – 8:00am – 5:00pm. Monday – Friday Saturday – 8:00am – 13:30pm Submit Application to: janine@nexdirect.co.za