Job description

Key Performance Areas:

• Installing, maintaining Windows based servers.
• Recovery of Windows Servers.
• Support helpdesk staff with handling server issues.
• Creation, Deletion and Amendment of user mailboxes.
• Access changes authorised.
• Ensure uptime of the infrastructure.
• Ensure regular testing of DR readiness.
• Ensure proactive preventive maintenance of Datacenter, servers, network components and other infrastructure components.
• Ensure physical security systems at offices.
• Ensure Software licensees records are kept up to date and are used optimally.
• Implement un-interrupted migration and implementation of new systems.
• Continuous upgrade of applications, operating systems and other components to ensure compliance.
• Ensure all firmware are kept up to date as per hardware vendor recommendation.
• Plan and manage hardware replacement lifecycle.
• Ensure encryptions and security of mobile devices.
• Support Active Directory and exchange infrastructure.
• Support email services to Blackberry and IOS devices.
• Support Database Servers including IBM P series, SUN Sparc and X series servers.
• Support Storage Area Network (SAN).
• Support Virtual Infrastructure for Servers and Desktops.
• Support replication between Head Office and Disaster Recovery systems.
• Ensure Daily, weekly, Monthly and Yearly backups and restores.
• Ensure monitoring and management of HVAC (Heat, Ventilation and Air-conditioning) systems,
• UPS and alternate power systems.
• Support integrated Building management system.
• Ensure procedure documents and training material are up to date.
• Manage Backup and Restore Processes.
• Maintenance of tape backup cycles, rotations, and replacements.
• Remote branch support within defined SLA parameters.
• Preparation of documentation to map all internal processes within datacentre.
• Problem Analysis and troubleshooting servers.
• Monitoring server performance and logs.
• Applying upgrades, Patches and fixes on the servers.
• Managing and Maintaining Server security.
• Supporting helpdesk staff on Server side issues.
• Maintaining Windows Domain administration, replication to remote servers.
• Maintaining DNS, DHCP and WINS server and monitoring performance.
• Knowledge of Change management procedures.

Qualifications and Experiences:

• Bachelor Degree in IT, Computer Science from an accredited university.
• MCSE Certification is mandatory.
• Solaris certification is preferred.
• VMware certifications are essential
• Storage certifications are preferred
• Six to eight years’ post-qualification experience.
• Proficient in Microsoft Server technology including Active Directory domain, Exchange, and application servers.
• Sound knowledge of DNS, DHCP, WINS, SMTP, SMB, CIFS, NSF.IGRP, TCP/IP.
• Hands on experience on SAN / NAS required.
• Sound knowledge of Virtualisation technology is required.
• Experience on backup and restore, Disaster recovery Procedure is essential.
• Knowledge of end point, datacenter security.
• Hands on experience on IBM x series, P series and SUN Sparc server hardware.
• Enterprise antivirus, WSUS, Web Server and SQL servers.
• Understanding Oracle / Sybase databases, backup and recovery.
• Knowledge of Linux is essential. Additional knowledge of AIX / SUN will be preferable.
• Experience in redundancy and High availability infrastructure architecture

Competencies required:

• Professional appearance.
• Excellent interpersonal skills.
• Team leader.
• Strong communications skills in both written and verbal.
• To be able to work efficiently in pressure situation and after hours as required.
• Self starter, quick learner, innovative and accelerating.
• Logical, methodical and systematic.
• Self-disciplined.
• Ability to follow rules, processes and procedures

Requirements

• IT Support
• Linux
• SAN
• Solaris
• SQL
• VMware

Posted on 07 Aug 13:56