Digital Account Manager: Retail/Rewards (Cape Town)
Remuneration: | negotiable Cost to company |
Benefits: | Within the cost to company package |
Location: | Cape Town |
Education level: | Degree |
Job level: | Mid |
Type: | Permanent |
Reference: | #Mich1430 |
Company: | VGP Recruitment |
Previously disadvantaged candidates will be given preference.
We have a fantastic job opportunity for a talented, accomplished mid-weight Digital Account Manager to join the Retail Rewards team at an integrated advertising agency in Cape Town. This exciting role will see you working on one of their largest, national retail brands. Your portfolio will have a strong focus on delivering eCRM campaigns and always-on collateral across digital platforms. If you believe that you will enjoy working with client brand teams and eCRM teams on creative briefs that require a detailed understanding of customer segmentation against conversion funnels to best achieve marketing efforts – then keep reading, you’re going to fall in love with this awesome opportunity.
Responsibilities
- To build and sustain strong and long-lasting relationships with clients.
- Ensuring constant and effective flow of communication between agency, client and suppliers as well as arranging, attending and documenting meetings.
- Assist with preparation and delivery of top-quality digital briefs and proposals.
- Coordinate internal strategic, creative, media and production teams to manage jobs from concept to final delivery on Website, App, Email, Social, Paid Media and/or other digital channels that also effectively answers client briefs.
- Handling status documents, job bags, campaign costs and invoicing.
- Manage effective and accurate delivery of final elements to internal and external suppliers and ensure meticulous activation.
- Assist with monitoring effectiveness of campaigns to ensure client campaigns are properly planned and reported on against campaign objectives, KPIs and metrics.
- Maintain an active knowledge of industry and digital marketing trends to assist with proactively advising clients about digital marketing landscape developments.
- Deliver jobs on time, on budget and continuously exceed client expectations.
Requirements
The successful candidate must have/be:
- Degree in Marketing / Advertising with completed courses in Digital Marketing.
- 3+ years’ proven experience in Digital Marketing is essential, preferably in an Agency environment working on retail accounts.
- Basic understanding of online technologies is required across the following channels: Website, Social Media, Content Marketing, Paid Media, Direct Marketing, Mobile.
- Experience in above-the-line or below-the-line work is a plus but not essential.
- Digital Agency and / or Marketing Agency experience is essential.
- Experience in a client service and / or project management role required.
- Experience in running / managing campaigns and / or projects is ideal.
- A good understanding of process, process and process!
- Experience with Word, PowerPoint, Excel is essential.
- Experience with eCRM systems with special a focus on platforms to deliver direct communications would be ideal.
- Experience with Workbook, Figma, Data Analytics platforms is a plus.
- A positive attitude towards tight deadlines.
- Passion for communication, creative & digital marketing industry.
- Ability to problem solve and thrive under pressure.
- Exceptional attention to detail.
- Professional, hard-working and have an eager-to-learn attitude.
- Exceptional writing, communication and confident presentation skills.
- Excellent command of English, both written and verbal.
- Is an advocate for team work but it also able to work and think independently.
- Valid driver’s licence and own transport.
Should you not receive a response within 2 weeks, please consider your application unsuccessful.
Company Description
VGP Recruitment is a specialist recruitment agency in the advertising, marketing, media, creative, digital, PR/communications and publishing industries.
Posted on 24 Feb 14:54