Do you love fashion? And would like to join our dynamic team? Then Rage is the place for you.
Rage has an exciting opportunity for the shop assistant position in Umzimkhulu, Kwa Zulu Natal for a person who is ambitious about the retail industry and loves interacting with people on a daily basis.
Retail experience
Can keep the store and stockroom neat and tidy
Sales driven
Good customer service
Target driven
Achievement orientated
Advantageous
Customer service skills: customers are going to ask to speak to the manager. How you interact with customers is crucial for repeat business, employee morale and the health of your company
Great customer service skills will help you solve issues before they become problems, and help create customer loyalty
Do you love fashion? And would like to join our dynamic team? Then Rage is the place for you.
Rage has an exciting opportunity for the shop assistant position in Paulpietersburg, Kwa Zulu Natal for a person who is ambitious about the retail industry and loves interacting with people on a daily basis.
Requirements
Retail experience
Can keep the store and stockroom neat and tidy
Sales driven
Good customer service
Target driven
Achievement orientated
Advantageous
Customer service skills: customers are going to ask to speak to the manager. How you interact with customers is crucial for repeat business, employee morale and the health of your company
Great customer service skills will help you solve issues before they become problems, and help create customer loyalty
Apartment to rent within walking distance to Killarney Mall. Open-plan lounge and dining room, kitchen, 3 bedrooms, 2 bathrooms, enclosed balcony and parking for 2.
We are looking for a fares agent to assist our team. If you love to travel, have experience in the travel industry, and work well with people, this could be your next career move.
Candidate minimum requirements
To work within the customer experience with a focus on the fares team assisting clients towards a first contact resolution.To be the first point of contact telephonic and written consultation with clients – offering the options of amending, suspending, cancelling their flight booking or assisting with any other queries within Operations.Constantly maintaining a high quality and error-free handling of tasks. To offer world class Customer Service to company clients
Experience
At least two years in travel industry
Customer Service experience- on all contact channels
Amadeus or any other GDS
Fares one to three, understanding, calculations
Customer experience
Servicing clients via various contact channels within SLA towards first contact resolution
Offering clients options to resolve their queries.
Close cooperation with suppliers in order to find best solution for clients
Providing excellent customer service adhering to quality and quantity standards as specified by the company
Quality
Meeting targets as the set QA scorecard for the team.
Updating relevant information in bookings with each contact received.
Rebooking’s, validating or reissue tickets with the correct information.
Maintaining good and improving existing or initiating new relationships with suppliers
Productivity
Actioning bookings that have been placed on the relevant queues as per roadmap
Processing payment
Contact totals as per roadmap
Error ratio
Ensure minimal errors within the set standard of the team
Working with and applying airline rules on both international and domestic carriers to avoid ADM’s/errors.
Adhoc tasks
Adhoc tasks that are required within operations across all teams as per business needs
Personal competency requirements
Attention to detail
Ability to follow set procedures
Accuracy
Level of urgency
Diligent
Honesty
Time management
Self-motivated
Being able to multitask
Be proactive with a positive approach
Ability to adapt to change
Team player
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
moc.snaidotsucreerac@tnatlusnoc
**Please note that only successful candidates will be contacted. Should you not hear from us within five days – please consider your application unsuccessful
Weylandts is a world-class contemporary interior décor and furniture retailer with branches throughout South Africa, Namibia and Melbourne, Australia. We have an exciting career opportunity available in our Showroom in Fourways.
This position is responsible for ensuring that customer purchases and orders are completed in a professional and timely manner. Working closely with the sales consultants there is a great emphasis on administration as well as handling payment from customers.
Main accountabilities:
Ensuring accurate and timely processing of sales and orders, including production of invoices, delivery details and handling of payments
Responsible for handling cash floats, including balancing daily cash ups
Ensuring that all data gathered from customers and sales consultants is accurate (in relation to product codes and delivery addresses etc)
Answering telephones in a professional manner and answering queries efficiently when possible
Ensuring that company policies and procedures are adhered to at all times
Production of reports as required (using Excel) and carrying out all related administration, including filing
Assist customers with sales of Homeware products
Assist consultants and merchandisers with housekeeping and when required on the store floor.
Participation in stock takes on a daily/ weekly basis as directed by the store manager.
As the first point of contact with customers, be responsible for welcoming them to the store and saying goodbye on departure.
Handling customer complaints as far as possible and referring appropriately when necessary.
Must be willing to take on further administration responsibilities if necessary.
We need candidates with:
Matric and excellent administration/keyboard skills
Good MS office experience
Previous background in customer facing environment in an administration role (ideally retail, hospitality)
A great personality and can-do attitude with the ability to work under pressure.
We offer:
A dynamic, cutting-edge environment
Beautiful working space
Some of the best basic salaries in the industry as well as great coffee in our restaurant!
Monthly Store Target incentive structure
Performance-based annual bonus
Staff discount and other employee benefits
Great retail hours
Career development opportunities
If you meet these requirements we would love to hear from you!
Please send your CV with a photo and salary requirements to[Email Disabled]
Please consider your application as unsuccessful should you not hear back from us within three weeks from the date of your application.
Posted on 14 Feb 15:42
Apply by email Monica Eckermann
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Weylandts
Today, Weylandts is firmly established as the leading furniture and décor retailer in southern Africa, offering clients contemporary quality designs sourced from around the world and showcased in a beautiful environment where space and natural light enhance the inspirational merchandising.
