You Need

Ad Talent

We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.

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If attention to detail is your thing, then this fast-paced position is just for.

Position requires being thorough in completing work tasks. The ideal candidate must have a high level of attention to details and be able to process high volume of reservations with accuracy.

Candidate minimum requirements

Education:

• Grade 12 or equivalent
• Must speak, write and understand German and English at professional level
• MS Office (Word, Excel and Outlook) is essential

Work experience:

• One year of’ previous experience as a reservations consultant for a luxury hotel
• One year’s Opera experience is essential
• Knowledge of yielding and revenue management
• Exceptional upselling skills, including tours, packages and tourism experiences

Other

• Must have own/reliable transport
• Able to work shifts – Shifts will be determined by the requirements of the Travel Support centre and will include late shifts to 9pm and Saturdays and Sundays
• Knowledge of the best local experiences in Cape Town
• A passion for dealing with client direct offering a complete travel experience
• Willingness to lead, take charge and offer direction
• Must be sales driven and well organised
• Ability to multitask
• Exceptional customer care and service delivery
• Problem-solving abilities and ability to manage customer issues
• The ideal candidate would need to be a team player and work well with colleagues in collaboration of monitoring email boxes and telephone lines.
• The ideal candidate would need to be a team player and work well with colleagues in collaboration of monitoring email boxes and telephone lines.
• The candidate would not be a typical time watcher and would be eager to assist the department to achieve maximum efficiency

Tasks included (but not limited to)

• Processes reservations by mail, telephone, or online.
• Knows the type of rooms available as well as their location and layout.
• Knows the selling status, rates, and benefits of all packages plans.
• Knows the credit policy of the hotel and how to code each reservation.
• Creates and maintains reservation records.
• Determines room rates based on the selling tactics of the hotel.
• Communicates reservation information to the front desk.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the hotel’s policy on guaranteed reservations and no-shows.
• Processes advance deposits on reservations.
• Tracks future room availabilities on the basis of reservations.
• Monitors advances deposit requirements.
• Handles daily correspondence. Responds to inquiries and makes reservations as needed.
• Makes sure that files are kept up to date.
• Maintains a clean and neat appearance and work area at all times.
• Promotes goodwill by being courteous, friendly, and helpful to guests, mangers, and fellow employees.
• Getting information about areas of interest in order to target more clients in particular seasons.

Making arrangements for clients travel programs

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

moc.snaidotsucreerac@2tnatlusnoc

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website – www.careercustodians.com

Posted on 19 Jul 16:27

Job description

An opportunity has become available for an organised, diligent and self-aware Assistant Company Secretary who will assist and support the statutory, administrative and governance requirements of the group of companies and trusts, in line with the company’s overall strategy and objectives.

This position is based at our Head Office in Cape Town and is an exciting and challenging opportunity that will require the successful candidate to assist the Group Company Secretary and to partner with and empower stakeholders to achieve the agreed objectives.

Our ideal candidate will be a self-motivated and a dynamic team player, with a positive can-do attitude and the high energy levels required for this fast-paced, exciting and dynamic retail environment.

Key Competencies

• Strong financial literacy
• Professional relationships and engagement with all levels across the business, including the executive team and board of directors is required
• An excellent communicator, verbal and written, with all relevant stakeholders
• Demonstrate sound decision-making and problem-solving abilities, together with good judgment
• Manage confidential information with utmost discretion at all times
• Results, deadline & solution focused with a strong sense of urgency
• Resilient, tenacious and adaptable in a fast-paced and ever-changing environment
• Be flexible, perform under pressure and maintain a positive attitude in all circumstances
• Ability to prioritize and manage your time
• Methodical, detail-orientated & accurate
• Planning, Organising and Controlling
• Logical and analytical thinking

Requirements

Key Responsibilities include:

• Statutory Administration
  • Maintenance of all company secretarial records and registers
  • Draft resolutions and lodge required documents and annual returns with the Companies and Intellectual Property Commission (CIPC)
  • Assist the Group Company Secretary in respect of company secretarial and other services as required by the Companies Act
  • Maintenance of the filing system (paper and digital)
• Meeting Administration
  • Manage all calendar invites for all board and committee meetings for the group
  • Prepare agendas and meeting packs for all meetings ensuring quality control of all reports submitted
  • Take and prepare draft minutes for circulation
  • Convey communication in relation to board decisions to relevant stakeholders and prepare and circulate any resolutions related to the decisions
  • Follow up on action points from the meetings for executives
• Corporate Governance
  • Have an understanding of King IV and the requirements of the Group
  • Maintain all legal requirements in terms of banking, including maintaining signatory database and all banking documentation
  • Company Credit Card Management – issuing of new cards, cancellations, reviewing limits and liaising with the bank and cardholders
  • Take responsibility for administration and management of the Financial Intelligence Centre Act (FICA) process and ensure all documentation is up-to-date
• Broad-Based Black Economic Empowerment (B-BBEE / BEE) Scorecard
  • Manage the database of BEE certificates for various companies within the Group
  • Collate documents and prepare file for the verification process
  • Liaise with consultant prior to verification to ensure that all evidence meets the requirements
  • Identify any gaps, risk or issues and the impact of losing points and dropping a level and assist with a strategy to achieve and maintain the required BEE level and monitor the implementation of agreed processes
• Group Insurance
  • Ensure required areas of the business are adequately insured
  • Payment of monthly / quarterly insurance premiums
  • Submission and follow up on all insurance claims
  • Maintain all reports /analysis related to insurance
• Supporting and participating in the execution of projects and interventions
• Driving continuous improvement and self-development
• Executing and delivering on ad-hoc duties and responsibilities
• Driving the company culture and values

Qualifications and Experience Required

• Matric with a CIS or similar commercial qualification is required
• Minimum of 8 years proven experience in a similar role is essential (preference will be given to candidates with experience within a Retail Head Office environment)
• Comprehensive practical knowledge and understanding of:
  • Companies and Intellectual Property Commission (CIPC) processes
  • Corporate Governance and King IV
  • Financial Intelligence Centre Act (FICA)
  • Broad-Based Black Economic Empowerment (B-BBEE)
    • An understanding of the Employment Equity Act and Skills Development Act is preferred
  • Practical knowledge of Microsoft Word, Excel, PowerPoint & Outlook (Preference will be given to candidates with intermediate working knowledge of Microsoft Excel)
  • Practical knowledge of Microsoft Sharepoint would be advantageous
  • Sound business acumen is required
  • A valid driver’s license is preferred

Posted on 19 Jul 15:52