Job description

Purpose of the Role:

Leading the development, growth, and strategic direction of the company’s website presence in support of the company’s business objectives

Key Responsibilities:

• Lead overarching strategic vision (strategy, roadmap, and requirements) and execution of all major web projects spanning design, development and optimization
• Manage the web development backlog and website operations with key technical agencies
• Manage ongoing site optimization; a/b testing, conversion rate optimization
• Conduct regular technical and business audit on the site to identify areas for improvement and further optimization
• Work with internal stakeholders to develop content and structure as well as defining strategic plan for new webpages, web applications and other web properties
• Analyse site traffic, user journeys, engagement and other metrics to define improvements to online presence
• Ensure that digital innovations that are deployed comply with various industry standards including but not limited to Information Security, Data protection and other Financial regulations
• Analyzing and reporting on web performance to key stakeholders.
• Make recommendations regarding seamless and efficient customer journeys, backed up by experience, solid logic and user testing where appropriate and that incorporate ALL the company’s digital and non-digital channels for a singular high engagement customer experience

Company Description

Our Story: A business founded on the idea of shifting lives, we have been providing access products, mostly within financial services, but extending as far as your health, your life, your car and many more to ordinary South Africans, since the dawn of our democracy, in 1994.

Our Vision: Our vision is “to build a remarkable business for our children’s children that will still be shifting lives 100 years from now”.

Embedded in the DNA of who we are, our vision gives us focus and direction, and inspires us in everything we do. After all, the future is not some place we are going, but one we are creating.

You see, we’re focused on making a real difference in the lives of others, on enabling them to do what they never thought possible. And it’s because of this, that our people, and our customers, trust us to put them first.

Requirements

Knowledge, Experience & Skills:

• Minimum of 5 years’ experience leading in a digital environment within a financial services or technology organisation
• Excellent technical understanding of WordPress and the development stack
• Proven knowledge of user experience, design, metrics and testing methodologies within commercial websites
• Demonstrated project management skills, and the ability to oversee multiple high-level projects simultaneously is required

• Good knowledge of HTML, CSS, Javascript, PHP
• Deep understanding of web analytics and industry standard analytics tools
• Experience in Digital channel management and Digital security management

Personal Characteristics:

• Highly analytical and organised
• Curious and thrives in a fast-paced environment
• Emotionally resilient and open to new experiences
• Consistent in their technical upskilling

Posted on 07 Nov 09:54