Job description

Our company in Braamfontein centre is currently looking for call centre agents/help desk consultants to work with inbound, outbound, customer service and multimedia departments. All applicants should be able to start immediately. A minimum Qualification of grade 11/12 is needed. We shall only consider candidates residing in Gauteng province.

Non-experienced persons are welcome to apply as job training will be provided before commencing. 

Candidates will be enrolled to do the following;

• Candidates will be performing general call centre duties and attending to client queries
• Obtaining client information by answering telephone calls; interviewing clients; verifying information
• Determining eligibility by comparing client information to requirements
•  Establishing policies by entering client information; confirming pricing
• Informing clients by explaining procedures; answering questions; providing information
• Maintaining communication equipment by reporting problems

Startup salary R4,500 to 12,500 pm. 

Ideal personnel should possess the following characteristics.

• Good human interaction skills
• Friendly, yet still professional
• Good in all forms of communication, whether telephone, online or in person
• A good listener who can also understand and interpret what the customer means
• A problem solver
• Thorough and detail oriented
• Patient and empathetic

To apply, Whatsapp miss Noxolo on 078 365 3515 or call: 0110258929

Company Description

Call centre training and placement.

Requirements

Matric and basic computer skills.

Posted on 13 Jul 15:18