Internal Sales / Order Taker (steel Industry)
A leading supplier of civil and engineering products is seeking an Internal Sales Person to join the team.
Open position : Internal Sales / Order Taker (Steel Industry)
Location : Port Elizabeth
Salary : Market related
Type : Permanent position
Duties include :
– Assist other sales staff with quotations and closing of deals.
– Implement any changes in procedures.
– Ensure that all staff are correctly attired.
– Ensure that annual and sick leave forms are approved, signed and handed to the Financial Manager
– Assisting with budgets and ensuring that budgeted sales targets are met.
– Answering of incoming calls and converting enquiries into sales.
– Ensure that each internal sales person phones a list of customers on a daily basis to ask for orders.
– Handling of customer complaints.
– Ensuring that there is a set system to capture sales enquiries/orders into the counter book and monitor the information.
– Updating the selling prices on the computer.
– Quoting by phone and fax.
– Receiving and processing of sales orders on Syspro.
– Sourcing of stock (standard and non-standard) from approved suppliers.
– Checking on o/s back orders on a daily basis and release invoices for delivery.
– Expediting of sales orders (deliveries).
– General office duties.
– Updating of all customer discount structures on Syspro.
– Liaise with Warehouse/Dispatch Manager regarding deliveries.
– Attending all necessary meetings.
– Leasing with external sales staff members.
– Accompany external staff on customer visits.
– Providing leads to the external sales force.
– Any quote more than a given amount, to check with Management.
– All quotes to be followed up and copied to the External Representative
– Orders to be liaised with the responsible External Representative
– Ensure to keep Credits at a minimum and follow the Credit Procedure
– Assist with all stock takes.
– General adhoc duties when required.