Our client, a leading logistics software company in Europe, seeks to recruit an IT service advisor to join their dynamic team in the Johannesburg office. The software assist in handling all task efficiently relating to transport management. The right candidate will provide IT support and assist with introducing and installing the software for the company. Work in Africa’s economic hub under an international brand with opportunity for growth and development.

Key responsibilities:

• Customer support for the transport management software application on the phone, by e-mail and via remote maintenance
• Identification and analysis of technical problems and malfunctions
• Documentation of customer requests and solutions in our ticket system
• Installation of our software products at clients premises
• Configuration of our software solutions according to our customers‘ needs
• Providing customer training on site on how to use our software application

Qualifications and experience:

• Completed tertiary studies in Computer Science, Business Informatics or Logistics Management (a must!)
• Minimum three years’ experiences in customer IT support and IT service desk (preferably for software applications in the logistic sector)
• Some end-user training

Key competencies:

• Excellent language skills in English in order to conduct presentations and communicate on a regular basis with clients
• Additional language skills in German (advantageous)
• Exceptional computer skills and knowledge
• Quick thinking and good powers of expression
• Efficiency
• Willingness to travel to clients premises

Why should you apply?

• Market-related salary package
• Additional performance bonus as part of the external team
• Excellent work environment that emulates international standards
• Training and development

If you have the necessary IT experience and qualifications and want to join an international company, then apply today by sending your CV to

moc.tnitnemtiurceraka@enna

.

# Arbeiten in Kapstadt #Deutsche Stellen #Deutschsprachiger Kundenberater #German Jobs #German speaking

Posted on 15 May 16:09